Ever since Robby the Robot first popped onto the screen in the 1956 sci-fi classic Forbidden Planet—and likely well before—humans have preferred to personalize their artificial intelligence by naming it. Apple labeled its voice recognition software Siri; IBM’s supercomputer was dubbed Watson. More recently, Amazon has been peddling its Echo smart home device that responds to voice commands by using the name "Alexa." To tell it to order more laundry detergent or turn down the thermostat, users usually begin by addressing it by the company’s preprogrammed name.
But what happens when someone in your home is also named Alexa? Won’t things get confusing or annoying, and quickly?
Per The Wall Street Journal [PDF], the answer is a resounding yes. With Alexa being the 39th most popular girl’s name of 2006, households across the country have been scowling at their Echos in frustration. At the Sussman home in New York, the Journal reported, college-aged daughter Alexa is often confused for Amazon’s Alexa. When her father once asked his offspring for some water, Echo perked up and offered to order 24 bottles of Fiji.
The device also likes to chime in whenever it hears a name that bears a vague resemblance. If a television character or human blurts out “Alexa” or “Alex,” it might try to obey whatever follows.
Fortunately, the Echo has a little-known feature that can resolve the problem for affected households. With the Echo’s smartphone control panel app, the device’s “wake word”—the word it recognizes in order to begin paying attention to commands—can be changed to “Amazon,” “Echo,” or “computer.” If you don't like any of those, you could always just change your human’s name instead.
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