Candy Crush: The Bizarre History of Those '90s Mentos Commercials

MathUser13 via YouTube
MathUser13 via YouTube

In the fall of 1996, Liam Killeen walked into a convenience store in Erlanger, Kentucky, near the U.S. offices of Van Melle (now known as Perfetti Van Melle), the candymaker behind Mentos. While paying for his purchase, Killeen—Mentos's vice president of marketing—noticed that the cashier was eyeing him with a mixture of suspicion and disgust.

Killeen asked if there was a problem. She pointed to the Mentos logo on the company jacket he was wearing. “Mentos?” she spat. “I hate those commercials. They’re so cornball! So stupid!”

It was not the first time Killeen had heard such a strong, visceral reaction to the ad campaign he helped devise. Beginning in 1992, the Netherlands-based confectioners had stormed the States with a series of inexplicably odd television spots that featured an earwig of a song (“Fresh Goes Better”), hammy acting, and a general sense that the ads were trying to approximate American culture rather than actually be a part of it—not unlike a robot mimicking the emotions of its human counterparts.

Some people loved the ads; a lot of people didn’t. (In 1994, USA Today voted it one of the worst advertising campaigns.) But the ads did what they were supposed to do. In 1991, Van Melle sold $20 million worth of the hard candies. In 1994, that number doubled to $40 million. By 1996, it had tripled to $120 million. By either design or accident, Mentos became a leader in the sweets industry by producing commercials that were almost incomprehensibly stupid.

It was during a train ride to Poland in 1932 that brothers Michael and Pierre van Melle originally had the inspiration to develop and market a peppermint-flavored caramel candy. Calling the bite-sized pieces Mentos, Van Melle began exporting them in the 1950s; in 1972, Mentos arrived stateside.

With minimal marketing and little name recognition, Mentos were largely lost in candy aisles, selling modestly for nearly 20 years. Around the time Killeen joined the U.S. sales office in 1991, the decision was made to begin a more aggressive grab for market share. First, Mentos would reduce the number of available flavors from 50 to just two: mint and mixed fruit. Second, they would pursue a global ad campaign marketed directly to consumers instead of the trade ads Van Melle had typically produced for candy distributors and suppliers.

Ad agency Pahnke & Partners out of Hamburg, Germany was enlisted to conceptualize the spots, which had several recurring themes: A young, attractive couple would find themselves in some sort of bind that would usually be remedied by popping a Mentos and subsequently having a spark of inspiration. One of the leads would hold up the Mentos package and give a thumbs up. Throughout, a song would play that was intended to sound catchy no matter where in the world the commercials were airing.

In one spot, a man decides to don a tablecloth and pretend to be a waiter in order to garner better service. In another, traffic impedes two lovers from embracing. At the climax of the 30-second spots, a brand slogan—“The Freshmaker”—would appear onscreen.

Viewers who spotted the ads when they premiered in July 1992 were driven to distraction by one intangible: The ads seemed disconnected from actual human behavior, and the song itself was critiqued for appearing to be an English translation that didn’t get the lyrics quite right. (“It doesn’t matter what comes, fresh goes better in life.”)

By the mid-1990s, both news media and the burgeoning world of the internet had become preoccupied with the unreality of Mentos. Much of the speculation revolved around whether the commercials were shot in the U.S. or elsewhere. (According to the company, three of the commercials were shot in the States, while seven were produced overseas.) An early "Mentos FAQ" was set up by Purdue University student Heath Doerr, who pored over minutiae in a way that would foreshadow the obsessive online fan cultures that followed.

Van Melle recognized a phenomenon when they saw it and rarely responded to media requests for information about the campaign. "It's almost more fun to have consumers off on their own," Mentos brand manager Tricia Gold told The New York Times in 1995. "If we added our input, it would stop the free flow of information."

People could mock and inspect the ads all they wanted. For Van Melle, the curiosity led to brand awareness that couldn’t have been obtained purely through ad buys. By 1996, Mentos had reached $135 million in sales and was being mentioned or parodied in a number of high-profile spots. The Foo Fighters released a video, “Big Me,” which mocked the cheesiness of the ads; the candy was name-dropped in 1995’s Clueless; the brand got sustained exposure during an entire season of Baywatch.

The novelty began to wear off around 1999, when Mentos's sales had leveled despite major growth in what Ad Age dubbed the “strong mint category” of treats. Altoids was eating into market share, and Mentos-sponsored college concerts weren’t making much of a dent. After roughly a decade of near-constant rotation, the Freshmaker campaign began to settle down in 2002. Despite their reduced role in popular culture, Mentos remain a top-ranked mint in the confection business.

Jesse Peretz, who directed the Foo Fighters's parody video, may have summed up Mentos mania best. “The commercials,” he told Entertainment Weekly, “are total lobotomized happiness.”

When David Bowie Launched His Own Internet Service Provider

Scott Barbour, Getty Images
Scott Barbour, Getty Images

There was a surprise waiting for Canadian buyers of The Best of David Bowie 1974/1979, a greatest hits collection by the musician that was released in the summer of 1998. Inside the package was a notice announcing the arrival of BowieNet, a major undertaking spearheaded by the legendary musician that promised a unique portal to the internet. For $19.95 a month, users could access BowieNet in the same way that they logged on to America Online, signing on via a dial-up connection to gain access to the web, email, and a variety of perks for devoted Bowie fans.

The news was a little premature. The Canadian version of the album had been released too early, and BowieNet wasn’t yet up and running when fans first read the news. But by September 1 of that year, Bowie had launched a pioneering effort in the intersection between music, the internet, and fandom. In many ways, BowieNet anticipated the concept of social networking five years before MySpace debuted and six years before Facebook came into existence. It was a fitting accomplishment for an artist who spent his entire career looking for revolutionary ways to share his work.

A screen shot from BowieNet, David Bowie's internet portal
Laurence Campling, YouTube

Bowie, who first rose to fame during the 1970s glam rock era, had long been fascinated by the promise of digital connectivity. He was reportedly using email as early as 1993. In 1994, he released a CD-ROM of his single, “Jump, They Say,” that allowed users to edit their own music video for the song. In 1996, he released one of the first digital singles, "Telling Lies," and sold 375,000 downloads in just two months. In 1997, Bowie presented a “cybercast” of a Boston concert, which ultimately proved to be too ambitious for the technology of the era (viewers of the live stream were confronted with error messages and frozen feeds).

Clearly excited by the unexplored possibilities these cutting-edge efforts offered, Bowie decided to stake out more digital real estate right around the same time he released "Telling Lies." In 1996, two internet marketers named Robert Goodale and Ron Roy approached Bowie with the idea of building an online fan club that would double as an internet service provider (ISP). In essence, Bowie would be offering online access via a dial-up number using a turnkey web design system from a company called Concentric Network Corporation. The site was developed by Nettmedia, which had worked on web content for the women-centric Lilith Fair music festival that had caught Bowie’s attention.

While users would be free to access any part of the internet, their default landing page would be DavidBowie.com, a place to access exclusive Bowie photos and videos, as well as a unique @davidbowie.com email address and 5 MB of storage space so that they could create their own content. If they wanted to remain with their current internet service provider, they’d pay $5.95 a month for membership.

Bowie liked the idea and became the first investor in UltraStar, Goodale and Roy’s company. More than a figurehead, Bowie actively helped to conceive of BowieNet as having a unique identity. Whereas America Online was a little sterile, Bowie’s aesthetic was more experimental. There were 3D-rendered environments and Flash animation sequences. The CD-ROM sent to subscribers included a customized Internet Explorer browser and music and video tracks, including encrypted material that could only be unlocked online.

More significantly, Bowie used his branded portal to interact with fans. Posting as “Sailor” on the BowieNet message boards, Bowie regularly logged on to answer questions, debunk news reports, or comment on ongoing conversations. He also hosted online chats in real time. In 2017, Newsweek shared excerpts of one 2000 session:

gates asks: "do you gamble in casinos Dave?"
David Bowie answers: No, I only do cartwheels—and don't call me Dave!

queenjanine asks: "Is there anyone you haven't worked with (either dead or alive) that you wish you could?"
David Bowie answers: I love working with dead people. They're so compliant, they never argue back. And I'm always a better singer than they are. Although they can look very impressive on the packaging.

A screen shot from BowieNet, David Bowie's internet portal
Laurence Campling, YouTube

In his loose interactions with fans, Bowie and BowieNet anticipated the explosion of social media. It was an area that interested Bowie, as he often spoke of the idea of art being unfinished until an audience provided their reaction.

“Artists like Duchamp were so prescient here—the idea that the piece of work is not finished until the audience comes to it and adds their own interpretation, and what the piece of art is about is the gray space in the middle,” Bowie told the BBC in 1999. “That gray space in the middle is what the 21st century is going to be all about.”

With BowieNet, the artist was helping to facilitate that response, in one instance even soliciting a co-creator relationship. In 1999, Bowie took lyrics from an online songwriting contest to help create “What’s Really Happening,” which he put on an album released that same year. He also planned on having a working webcam that peered into his recording studio (though it’s not quite clear whether he achieved it). Ultimately, it was the advancement of internet technology that led to BowieNet's downfall.

With the dissolution of dial-up, BowieNet went from a high of 100,000 subscribers to becoming largely irrelevant in the early 2000s. In 2006, UltraStar’s assets were sold to Live Nation and BowieNet was quietly shut down—though it would take another six years for Bowie to actually announce that fact, via his Facebook page of all places.

But for the 10 years it lasted, BowieNet was the artist's strange, revolutionary predictor of the growing importance of fandom online.

“At the moment,” Bowie told CNN in 1999, the internet "seems to have no parameters whatsoever. It's chaos out there—which I thrive on.”

Weird Science: The Mr. Wizard Story

NBC Network, Public Domain, Wikimedia Commons
NBC Network, Public Domain, Wikimedia Commons

In the 1950s, it was unusual for television programs to address the topic of sex. Lucy and Ricky Ricardo slept in separate beds on I Love Lucy. Both were forbidden by network standards to even use the word pregnant. (For all viewers knew, Little Ricky was the product of an immaculate conception.) Teens on sitcoms rarely investigated anything other than chaste dating.

But for the juvenile audience of Watch Mr. Wizard, viewers got what may have been television’s earliest widespread discussion of sex. More specifically, the gestation period of hamsters.

Watch Mr. Wizard, which aired on NBC from 1951 to 1965, featured host Don Herbert performing a series of science experiments using everyday objects—glass bottles, cans, aquariums, matches—to illustrate the amazing world of physics. Eggs were sucked into bottles; water was boiled using an ice cube. They were pseudo-magic tricks, but instead of obscuring his method, Herbert satisfied the audience’s curiosity by explaining how science made them all possible. A revolving cast of kid assistants, none of them particularly interested in science, stood at Herbert's side and marveled at how Newtonian laws influenced their day-to-day existence.

Hebert was so popular that NBC gave him free rein to blow things up or discuss hamster sex. And then, nearly 20 years after Watch Mr. Wizard's cancellation in 1965, Herbert was given the opportunity to captivate a brand-new generation of kids with Mr. Wizard's World, which made its debut on the fledging Nickelodeon cable channel in 1983. Forget Bill Nye: For millions of viewers, Herbert was the original "science guy."

 

Don Herbert Kemske was born July 10, 1917 in Waconia, Minnesota. He developed an interest in science while in the Boy Scouts and later obtained a degree in English and general science from the University of Wisconsin–La Crosse (then known as La Crosse State Teachers College) in 1940. But Herbert didn’t pursue a teaching career. Instead, he followed his interest in drama and theater to New York City, where he worked as a pageboy for NBC, acted opposite future First Lady Nancy Reagan, and was cast in a Broadway show.

But acting, while promising, wasn’t foremost on Herbert's mind. He enrolled in the Army Air Forces in 1942, eventually piloting a B-24 bomber in 56 bombing missions over Europe. He was also involved in the invasion of Italy. Herbert was awarded a Distinguished Flying Cross and Air Medal for his contributions. (His dual role as war hero and kid show host may have been the origin of the infamous myth about Fred Rogers being a sniper.)

After arriving back home, Herbert's love of the arts led him to Chicago, where he felt he might be able to find a way back into the entertainment industry.

Eventually, he did.

Don Herbert appears in a publicity photo for 'Watch Mr. Wizard'
Wikimedia Commons // Public Domain

Herbert agreed to begin hosting a science-oriented show for WMAQ-TV, Chicago's NBC affiliate. Just a few years after the introduction of the atom bomb and with Americans troubled by reports of Soviet space technology like Sputnik, the time seemed right for a series that focused on the scientific laws governing the world. An ad executive thinking of sponsoring the program wanted to call him “the Wizard.” Herbert, feeling that was perhaps too pretentious, added a “Mr.” to the title.

Watch Mr. Wizard premiered in 1951. Like a lot of television of the era, it was live, not taped. The pace was leisurely, with Herbert walking through general principles over the course of a half-hour. Crucially, he refused to wear a lab coat or conduct his experiments in a laboratory setting. Instead, he wore short-sleeved shirts and used common household items while broadcasting from a garage or kitchen. His first assistant was 11-year-old Willy, Herbert’s real-life next-door neighbor.

Herbert was adamant that science not be confined to sterile lab settings. He reasoned that by using everyday household items to conduct his experiments, kids would be able to replicate them at home.

“Milk bottles are your flasks,” Herbert said. “Glasses your beakers, and the whole house your laboratory.”

There was no barrier between a child and their curiosity. Herbert would present situations—a rising cake, blowing wind—and then explain the “trick.” He considered entertaining his audience to be his primary job, not educating them, but was thrilled if he could succeed at doing both.

“I do a kind of educational television but the difference between what I do and educational television is like night and day,” Herbert told the St. Louis Post-Dispatch in 1961. “The primary purchase of educational television is to teach and the primary purpose of Mr. Wizard is to entertain, to stimulate, to intrigue.”

Within a few years, Watch Mr. Wizard was being carried in more than 100 markets and was reaching between 1 and 3 million weekly viewers [PDF]. While the audience was not as sizable as a primetime hit, it was a substantial number for an educational program. (Though it was ostensibly for kids, half of Watch Mr. Wizard's viewers were adults.) His audience was also devoted, with 5000 fan clubs springing up across the country that eventually claimed 100,000 members. Herbert’s notoriety helped him sell 200,000 copies of various science books.

In 1965, NBC announced it would be canceling Watch Mr. Wizard. The show had run its course, the network claimed, and audiences were increasingly looking at television as an empty-calorie prospect—not an educational tool. Even so, a 14-year run was something only a handful of shows had ever achieved. But Herbert wasn’t done.

 

Though NBC briefly revived Watch Mr. Wizard in 1971, Herbert felt his skills were best-suited to areas outside of weekly half-hour television. He produced 18 films that were meant to be screened in classrooms; the National Science Foundation helped fund a series of 80-second segments titled How About for local newscasts across the country. Though most of the footage didn’t use the “Mr. Wizard” name, Herbert was often introduced with that moniker regardless.

The news spots led to renewed interest in Mr. Wizard. After viewing a pilot, Nickelodeon agreed to fund 26 half-hour episodes of Mr. Wizard’s World for a 1983 premiere. More than 30 years after his television debut, Herbert was back, once again dispensing with the confines of laboratory settings.

For Herbert's Nickelodeon series, the pace was much quicker, with eight to 10 segments per episode. The kid assistants, he later said, were savvier about molecules and computers than their 1950s counterparts. But most everything else remained the same.

In both incarnations of the show, Herbert refused to cater to gender stereotypes. Girls were by his side as frequently as boys, and Herbert remarked they were probably better equipped to get into the sciences. He had a cutoff age of 13 for the boys. After that, he said, they “became know-it-alls.”

Mr. Wizard’s World ran through 1990, at which point Herbert largely disappeared from public view. Though he had never expressly set out to teach science and even believed television was a poor fit for educational purposes, his relaxed approach to the subject proved to be a huge inspiration nonetheless.

Following Herbert's death at age 89 in 2007, a National Science Foundation official claimed that, more than anyone, Herbert may have been the person most responsible for getting people interested in science. In the 1960s and 1970s, applicants to The Rockefeller University—a science research center based in New York City—were asked what inspired them to get into science. In the space allotted for an answer, half of them wrote: "Mr. Wizard."

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