CLOSE
Original image
Getty

12 Secrets of Greeting Card Designers

Original image
Getty

Although social media has made it easy to share your feelings with the press of a button, the market for old-fashioned analog greeting cards is still chugging along. The industry rakes in an estimated $5 billion annually, led by card giants Hallmark and American Greetings and bolstered by hundreds of smaller start-ups.

At big and small firms alike, card designers are tasked with spending their days finding fresh ways to communicate love, sympathy, or holiday cheer. We spoke to a few of them to find out what it takes to stand out on the retail card racks.

1. THEIR CARDS ARE SURPRISINGLY PERSONAL.

In the card business, writers are constantly angling to capture a “universal specific,” or a common theme that sounds personal despite having appeal across the board. Matt Gowen, a staff writer at Hallmark, says that one of the best ways to arrive at that sincerity is to imagine you’re writing a card for one specific person in your life. “Starting with a real person and a real relationship gives you lots of little details to use,” he says. “Writing an anniversary card, I can think about my own wife.” A colleague of Gowen’s writes her Mother’s Day cards with her own mother in mind. “Her mom just loses it. It’s a lot of fun.”

2. THERE ARE RULES FOR THE TOP THIRD OF THE CARD.

Kate Harper

Most card displays are front-facing, with only the upper third of the card exposed to shoppers. That means card designers need to try and capture your scanning eye with something that makes at least a little bit of sense even when it’s cut off from the rest of the pack. “You need to create a symbol, image, or word that immediately makes a person want to pick up the card from about a three to six-foot distance, [which is] often how far someone is when they scan cards,” says Kate Harper, a freelance card designer. “For example, if it is a love card, adding a heart to the top third is helpful. It immediately communicates to the person passing by what the topic of the card is.”

3. THE REJECTION RATE IS HIGH.

Writers and designers at Hallmark are typically brought on group projects that are sorted according to holidays or themes, with a mandate to create anywhere from 100 to 150 cards for the occasion. Because standards are high, the vast majority of their ideas won’t make it into your hands. “If you write humor, which I do, a 10 percent acceptance rate is considered high,” Gowen says. “Most ideas end up in the trash. You learn to develop a thick skin.”

4. THEY DON’T LIKE TO USE HUMAN FACES.

Hallmark

Ever wonder why cards feature an abundance of adorable animals or decapitated bodies? It’s because photographed human faces may make cards less appealing. “When people buy cards for someone, they have an idea of the person they are sending it to,” Harper says. “Maybe they are older, younger, or a different ethnicity than the person on the card. The buyer is asking unconsciously, ‘Does this look like my friend?’ Unless the images are completely humorous or retro, you rarely see photos of faces on cards.”

5. THEY LIKE TO SPY ON YOU.

Harmlessly, of course. To develop an ear for relatable dialogue, card writers often comb social media or eavesdrop on conversations in public settings to get a feel for what strikes a chord. “Sometimes you’re out doing errands and something will stand out,” Gowen says. Inspiration has struck while waiting for his car to get washed. One colleague, he says, likes to loiter in card shops to see which types of cards shoppers pick up.

6. INDEPENDENT DESIGNERS NEED TO SQUEEZE INTO THE MARKET.

Emily McDowell

Those monolithic, aisle-wide card displays in your local pharmacy? They’re actually owned by the heavy hitters—Hallmark and American Greetings—and serviced by both. Owing to contracts with store chains, it’s not likely you’ll find any small-press, irreverent cards on shelves. “It’s impossible for an indie company like mine to get into a CVS or Walgreen’s,” says Emily McDowell, owner of Emily McDowell Studio. Instead, she markets online and to stores like Urban Outfitter that don’t have exclusive deals with the major brands.

7. RED ENVELOPES ARE IFFY.

Greeting card companies worry a lot about colors. “Bright, upbeat colors stand out,” Harper says. “Browns, grays, and black and white don’t do as well.” That thinking also applies to envelopes, although some designers stay away from red. “It's best to not use red, since the post office has problems reading black ink on red envelopes.”

8. THEY DON’T JUST WORK ON CARDS.

Hallmark

For a company like Hallmark, whose specialty stores carry a steady supply of gifts and novelties in addition to greeting cards, staff writers are expected to have their hand in a little bit of everything. “I’ve written for t-shirts, mugs, posters, songs,” Gowen says. “Anything with words, you name it.”

9. THERE’S A REASON SOME CARDS ARE BLANK—AND NOT FOR THE REASON YOU THINK.

While major companies often insist on having words on both the inside and outside of cards, McDowell says that customers have taken a liking to cards that are completely blank on the inside. “I learned that early on,” she says. “It's partially consumer-driven in that it's more flexible for consumers to write their own personalized message. It's also partially due to the fact that our cards, and all other boutique cards, are sold packed in individual plastic sleeves, together with their envelope, in order to protect the product in the store. Having blank insides eliminates the need for customers to open the packaging and see what's written on the inside.”

10. THEY GET SURPRISED BY THEIR OWN CARDS.

Getty

Writers at Hallmark work on so many different card concepts that it can become difficult to keep track of which fall by the wayside and which make it to stores. “In the writing studio, you’re removed from that process and you can forget what you worked on,” Gowen says. “Then you walk into a card shop to buy a Mother’s Day card and go, ‘Oh, I worked on this.’ It’s kind of a nice surprise.”

11. PRICE IS IRRELEVANT.

When card-shopping, buyers typically get sucked in by an image and then sold on the writing. Whether a card is $1 or $10 doesn’t really matter, according to Harper. “The price is the last consideration in determining the purchase,” she says.

12. IT’S HARDER THAN IT LOOKS.

iStock

Thanks to Pinterest, Etsy, and a host of other creative commerce sites, there’s been a deluge of greeting card designs. What could be easier than a simple design and a little sentiment on paper? “It’s an easy point of entry because cards are cheap to produce,” McDowell says. “But they’re not often made by trained designers. I was in advertising for 10 years.”

Gowen has also seen some of the I-could-do-that spirit. “People come up to me all the time and tell me a funny story that should be on a card. It might be funny, but is it universal? That’s the trick.”

And, he says: “Anyone can write a card. But can you write them five days a week for a decade?”

Original image
iStock // Ekaterina Minaeva
technology
arrow
Man Buys Two Metric Tons of LEGO Bricks; Sorts Them Via Machine Learning
May 21, 2017
Original image
iStock // Ekaterina Minaeva

Jacques Mattheij made a small, but awesome, mistake. He went on eBay one evening and bid on a bunch of bulk LEGO brick auctions, then went to sleep. Upon waking, he discovered that he was the high bidder on many, and was now the proud owner of two tons of LEGO bricks. (This is about 4400 pounds.) He wrote, "[L]esson 1: if you win almost all bids you are bidding too high."

Mattheij had noticed that bulk, unsorted bricks sell for something like €10/kilogram, whereas sets are roughly €40/kg and rare parts go for up to €100/kg. Much of the value of the bricks is in their sorting. If he could reduce the entropy of these bins of unsorted bricks, he could make a tidy profit. While many people do this work by hand, the problem is enormous—just the kind of challenge for a computer. Mattheij writes:

There are 38000+ shapes and there are 100+ possible shades of color (you can roughly tell how old someone is by asking them what lego colors they remember from their youth).

In the following months, Mattheij built a proof-of-concept sorting system using, of course, LEGO. He broke the problem down into a series of sub-problems (including "feeding LEGO reliably from a hopper is surprisingly hard," one of those facts of nature that will stymie even the best system design). After tinkering with the prototype at length, he expanded the system to a surprisingly complex system of conveyer belts (powered by a home treadmill), various pieces of cabinetry, and "copious quantities of crazy glue."

Here's a video showing the current system running at low speed:

The key part of the system was running the bricks past a camera paired with a computer running a neural net-based image classifier. That allows the computer (when sufficiently trained on brick images) to recognize bricks and thus categorize them by color, shape, or other parameters. Remember that as bricks pass by, they can be in any orientation, can be dirty, can even be stuck to other pieces. So having a flexible software system is key to recognizing—in a fraction of a second—what a given brick is, in order to sort it out. When a match is found, a jet of compressed air pops the piece off the conveyer belt and into a waiting bin.

After much experimentation, Mattheij rewrote the software (several times in fact) to accomplish a variety of basic tasks. At its core, the system takes images from a webcam and feeds them to a neural network to do the classification. Of course, the neural net needs to be "trained" by showing it lots of images, and telling it what those images represent. Mattheij's breakthrough was allowing the machine to effectively train itself, with guidance: Running pieces through allows the system to take its own photos, make a guess, and build on that guess. As long as Mattheij corrects the incorrect guesses, he ends up with a decent (and self-reinforcing) corpus of training data. As the machine continues running, it can rack up more training, allowing it to recognize a broad variety of pieces on the fly.

Here's another video, focusing on how the pieces move on conveyer belts (running at slow speed so puny humans can follow). You can also see the air jets in action:

In an email interview, Mattheij told Mental Floss that the system currently sorts LEGO bricks into more than 50 categories. It can also be run in a color-sorting mode to bin the parts across 12 color groups. (Thus at present you'd likely do a two-pass sort on the bricks: once for shape, then a separate pass for color.) He continues to refine the system, with a focus on making its recognition abilities faster. At some point down the line, he plans to make the software portion open source. You're on your own as far as building conveyer belts, bins, and so forth.

Check out Mattheij's writeup in two parts for more information. It starts with an overview of the story, followed up with a deep dive on the software. He's also tweeting about the project (among other things). And if you look around a bit, you'll find bulk LEGO brick auctions online—it's definitely a thing!

Original image
Nick Briggs/Comic Relief
entertainment
arrow
What Happened to Jamie and Aurelia From Love Actually?
May 26, 2017
Original image
Nick Briggs/Comic Relief

Fans of the romantic-comedy Love Actually recently got a bonus reunion in the form of Red Nose Day Actually, a short charity special that gave audiences a peek at where their favorite characters ended up almost 15 years later.

One of the most improbable pairings from the original film was between Jamie (Colin Firth) and Aurelia (Lúcia Moniz), who fell in love despite almost no shared vocabulary. Jamie is English, and Aurelia is Portuguese, and they know just enough of each other’s native tongues for Jamie to propose and Aurelia to accept.

A decade and a half on, they have both improved their knowledge of each other’s languages—if not perfectly, in Jamie’s case. But apparently, their love is much stronger than his grasp on Portuguese grammar, because they’ve got three bilingual kids and another on the way. (And still enjoy having important romantic moments in the car.)

In 2015, Love Actually script editor Emma Freud revealed via Twitter what happened between Karen and Harry (Emma Thompson and Alan Rickman, who passed away last year). Most of the other couples get happy endings in the short—even if Hugh Grant's character hasn't gotten any better at dancing.

[h/t TV Guide]

SECTIONS
BIG QUESTIONS
BIG QUESTIONS
WEATHER WATCH
BE THE CHANGE
JOB SECRETS
QUIZZES
WORLD WAR 1
SMART SHOPPING
STONES, BONES, & WRECKS
#TBT
THE PRESIDENTS
WORDS
RETROBITUARIES