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10 Things We Learned From a Netflix Employee's AMA

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With 83 million subscribers in over 180 countries, Netflix streams more content directly into our eyeballs than just about anyone. And while employees tend to keep their trade secrets pretty close to the vest, we did get a glimpse of how the service operates thanks to a recent Reddit AMA with an anonymous Netflix software engineer using the name “Netflixandreal.” Here are some choice responses, which we’ll attribute to the more human-sounding “Andrea.”

Standard disclaimer: While you should trust everything you read on the internet, including the fact that Back to the Future co-writer Bob Gale is our best friend, we can’t offer definitive proof this poster actually works for Netflix (though he/she did post this image as proof). Enjoy.

1. THE MENU SELECTION IS LIMITED ON PURPOSE.

Ever scroll through Netflix's categories only to find yourself right back at the beginning? According to Andrea, the limited selection is intentional. “It's not to get you to browse longer ... we limit the selection so that you browse less and just watch something, dammit! The entire goal is to get you watching by any means necessary. If people wouldn't be annoyed by us just playing something [the] moment you went to Netflix.com, we would just do that.”

2. YOU NEED TO WATCH THE CREDITS FOR THE SERVICE TO CONSIDER A MOVIE VIEWED.

Ever see a movie come up as unwatched even though you burned through it days ago? You probably hit “Stop” before the credits rolled. Andrea feels your pain. “I find this super annoying, too. Sorry. We try to auto-detect where the credits are but sometimes this process doesn't work. There are too many movies/shows to do this manually. We just need to improve that tech.”

3. TEST FOOTAGE GETS THERE BY ACCIDENT.

If you’ve ever come across some of the short films on Netflix that play like Andy Warhol shorts, you’ve stumbled onto internal test footage that’s used to test resolution and motion artifacts. Andrea says you’re not really supposed to see those. “Someone made a mistake configuring the footage. It's not really a big deal, right? Enjoy all those changing pixels!”

4. FULLER HOUSE WAS A HIT.

Netflix rarely discloses viewership numbers for its original programming, crowing only when titles like House of Cards or Orange is the New Black do particularly well, but Andrea said that you can add one more title to the list of hits: Fuller House. “Similar to a[n] [Adam] Sandler situation, in that it did not do well critically and gets made fun of, but did really well for us.”

5. THEY BUY RIGHTS BASED ON A GUESS.

Andrea says it’s kind of impossible to know how many people might enjoy a given film if it’s licensed for streaming on the site, so content acquisitions come down to their best guess. “It's all about the deals Netflix makes with the content owners. We negotiate a price based on how many people we guess would watch the content we're bidding on. In the last couple years, it became harder because Amazon and Hulu sometimes want exclusive access to titles which brings the bidding up and often doesn't make it worth it for Netflix to outbid them.”

6. THEY GOT RID OF SOCIAL MEDIA—BUT IT MIGHT COME BACK.

Netflix used to offer an option for users to leave written reviews and comments, but that online community has vanished. The reason? “The internal thinking is that most people didn't use it and found the visual noise distracting. Netflix strongly believes in its data, so people like you and me are sad. Still, it's not like the idea is completely dead, I just think they need to figure out how to integrate it without annoying anyone. I think there's a team working on this right now!”

7. THE HIRING PROCESS IS ROUGH.

Andrea came on board Netflix after an extensive interview process, at least half of which was devoted to making sure there was a personality match. “The rest is about making sure you're technically capable. You'll talk to about eight or so people, some from HR, some higher-ups, some of the team you're applying to. Typically, if even a single person doesn't like you, it's unlikely you'll be hired. Ultimately the decision is with the team that's hiring, but it's very rare for them to overrule a single ‘no.’”

8. EMPLOYEES GET UNLIMITED VACATIONS.

Slackers. In response to a question about Netflix’s lack of vacation caps, Andrea said, “I think removing the number stressed that there's no magic amount you're entitled to, but also no magic maximum the company can expect you to take. I know of cases where people have taken more vacation than they could have before, especially if they time them well around the company's needs, and I know from personal experience that sometimes it’s hard to schedule any vacations at all. So the coin falls both ways. The longest time I've seen is six weeks or so.”

9. THEY PROBABLY WON’T BE STREAMING PORN.

“I doubt it'll ever happen,” Andrea said in response to a query about mature content. “For one, think about Aunt Doris, having gotten her new TV and thinking about signing up for Netflix, sees a headline in her newspaper that mentions ‘Netflix’ in the same sentence as ‘porn.’ There could a huge negative PR backlash even if the site was totally separate. Second, we know this market well, and don't know the adult industry at all. And thirdly, and probably most important, the competition is intense and huge.”

10. THEY MIGHT HAVE TOO MUCH MONEY.

When asked what he/she might do to change the company if he/she were in charge, Andrea said that the first order of business would be to balance the books. “Internally, I would crack down a bit on the ridiculous spending that's occurring everywhere. There's very little fiduciary oversight and I get the reason for that but it needs to change.” Dave Coulier doesn't come cheap, Andrea.

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25 Royals in the Line of Succession to the British Throne
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Dan Kitwood, Getty Images

Between the Duke and Duchess of Cambridge welcoming their third child on April 23, 2018 and Prince Harry's upcoming marriage to Suits star Meghan Markle in May, the line of succession to the British throne has become a topic of interest all over the world. And the truth is, it’s complicated. Though Queen Elizabeth II, who turned 92 years old on April 21, shows no signs of slowing down, here are the royals who could one day take her place on the throne—in one very specific order.

1. PRINCE CHARLES

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As a direct result of his mother being the world's longest-reigning monarch, Prince Charles—the eldest child of Queen Elizabeth II and Prince Philip—is the longest serving heir to the throne; he became heir apparent in 1952, when his mother ascended to the throne.

2. PRINCE WILLIAM

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At 35 years old, odds are good that Prince William, Duke of Cambridge—the eldest son of Prince Charles and the late Princess Diana—will ascend to the throne at some point in his lifetime.

3. PRINCE GEORGE 

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On July 22, 2013, Prince William and Catherine, Duchess of Cambridge welcomed their first child, Prince George of Cambridge, who jumped the line to step ahead of his uncle, Prince Harry, to become third in the line of succession.

4. PRINCESS CHARLOTTE 

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On May 2, 2015, William and Catherine added another member to their growing brood: a daughter, Princess Charlotte of Cambridge. Though her parents just welcomed a bouncing baby boy, she will maintain the fourth-in-line position because of the Succession to the Crown Act 2013, which went into effect just a few weeks before her arrival, and removed a long-held rule which stated that any male sibling (regardless of birth order) would automatically move ahead of her.

5. PRINCE OF CAMBRIDGE

 Prince William, Duke of Cambridge and Catherine, Duchess of Cambridge depart the Lindo Wing with their newborn son at St Mary's Hospital on April 23, 2018 in London, England
Chris Jackson, Getty Images

On April 23, 2018, the Duke and Duchess of Cambridge welcomed their third child—a son, whose name has yet to be announced, but who has already pushed his uncle, Prince Harry, out of the fifth position in line to the throne.

6. PRINCE HARRY

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As the second-born son of Prince Charles and Princess Diana, Prince Harry's place in the line is a regularly changing one. It changed earlier this week, when his brother William's third child arrived, and could change again if and when their family expands.

7. PRINCE ANDREW, DUKE OF YORK

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Prince Andrew is a perfect example of life before the Succession to the Crown Act 2013: Though he’s the second-born son of Queen Elizabeth and Prince Philip, he’s actually their third child (Princess Anne came between him and Prince Charles). But because the rules gave preference to males, Prince Andrew would inherit the throne before his older sister.

8. PRINCESS BEATRICE OF YORK

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Because Prince Andrew and his ex-wife, Sarah, Duchess of York, had two daughters and no sons, none of that male-preference primogeniture stuff mattered in terms of their placement. But with each child her cousin Prince William has, Princess Beatrice moves farther away from the throne. If Beatrice looks familiar, it might be because of the headlines she made with the Dr. Seuss-like hat she wore to William and Catherine’s wedding. (The infamous topper later sold on eBay for more than $130,000, all of which went to charity.)

9. PRINCESS EUGENIE OF YORK

Princess Eugenie of York arrives in the parade ring during Royal Ascot 2017 at Ascot Racecourse on June 20, 2017 in Ascot, England
Chris Jackson/Getty Images

Though she’s regularly seen at royal events, Prince Andrew and Sarah Ferguson’s youngest daughter spends the bulk of her time indulging her interest in fine art. She has held several jobs in the art world, and is currently a director at Hauser & Wirth’s London gallery.

10. PRINCE EDWARD, EARL OF WESSEX

 Prince Edward, Earl of Wessex leaves after a visit to Prince Philip
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Like his older brother Andrew, Prince Edward—the youngest son of Queen Elizabeth and Prince Philip—jumps the line ahead of his older sister, Princess Anne, because of the older rule that put males ahead of females.

11. JAMES, VISCOUNT SEVERN

 James, Viscount Severn, rides on the fun fair carousel on day 4 of the Royal Windsor Horse Show on May 11, 2013 in Windsor, England
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James, Viscount Severn—the younger of Prince Edward, Earl of Wessex and Sophie, Countess of Wessex’s two children, and their only son—turned 10 years old on December 17, 2017, and celebrated it as the 10th royal in line of succession. (The birth of the youngest Prince of Cambridge pushed him back a spot.)

12. LADY LOUISE MOUNTBATTEN-WINDSOR

Lady Louise Windsor during the annual Trooping the Colour Ceremony at Buckingham Palace on June 15, 2013 in London, England.
Chris Jackson/Getty Images

Because the Succession to the Crown Act 2013 wasn’t enacted until 2015, Lady Louise Mountbatten-Windsor—the older of Prince Edward’s two children—will always be just behind her brother in the line of succession.

13. PRINCESS ANNE, THE PRINCESS ROYAL

Princess Anne, Princess Royal, visits the Hambleton Equine Clinic on October 10, 2017 in Stokesley, England
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Princess Anne, the Queen and Prince Philip’s second-born child and only daughter, may never rule over the throne in her lifetime, but at least she gets to be called “The Princess Royal.”

14. PETER PHILLIPS

Peter Phillips poses for a photo on The Mall
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The eldest child and only son of Princess Anne and her first husband, Captain Mark Phillips, stands just behind his mother in line. Interesting fact: Had Phillips’s wife, Autumn Kelly, not converted from Roman Catholicism to the Church of England before their marriage in 2008, Phillips would have lost his place in line.

15. SAVANNAH PHILLIPS

Savannah Phillips attends a Christmas Day church service
Chris Jackson/Getty Images

On December 29, 2010, Peter and Autumn Phillips celebrated the birth of their first child, Savannah Anne Kathleen Phillips, who is also the Queen’s first great-grandchild. She’s currently 15th in line.

16. ISLA PHILLIPS

Princess Anne, Princess Royal, Isla Phillips and Peter Phillips attend a Christmas Day church service
Chris Jackson/Getty Images

Less than two years after Savannah, Peter and Autumn Phillips had a second daughter, Isla, who stands just behind her sister in line. It wasn’t until 2017 that Savannah and Isla made their Buckingham Palace balcony debut (in honor of their great-grandmother’s 91st birthday).

17. ZARA TINDALL

 Zara Tindall arrives for a reception at the Guildhall
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Not one to hide in the background, Zara Tindall—Princess Anne’s second child and only daughter—has lived much of her life in the spotlight. A celebrated equestrian, she won the Eventing World Championship in Aachen in 2006 and was voted BBC Sports Personality of the Year the same year (her mom earned the same title in 1971). She’s also Prince George’s godmother.

18. MIA TINDALL

Mike Tindall, Zara Tindall and their daughter Mia Tindall pose for a photograph during day three of The Big Feastival at Alex James' Farm on August 28, 2016 in Kingham, Oxfordshire.
Tim P. Whitby/Getty Images

Zara Tindall’s daughter Mia may just be 4 years old, but she’s already regularly making headlines for her outgoing personality. And though she’s only 18th in line to the throne, her connection to the tippity top of the royal family is much closer: Prince William is her godfather.

19. DAVID ARMSTRONG-JONES, 2ND EARL OF SNOWDON

David Armstrong-Jones, 2nd Earl of Snowdon
HANNAH MCKAY/AFP/Getty Images

David Armstrong-Jones, the eldest child of Princess Margaret, isn’t waiting around to see if the British crown ever lands on his head. The 56-year-old, who goes by David Linley in his professional life, has made a name for himself as a talented furniture-maker. His bespoke pieces, sold under the brand name Linley, can be purchased through his own boutiques as well as at Harrods.

20. CHARLES ARMSTRONG-JONES, VISCOUNT LINLEY

Margarita Armstrong-Jones and Charles Patrick Inigo Armstrong-Jones
Chris Jackson-WPA Pool/Getty Images

David Armstrong-Jones’s only son, Charles, may be 20th in line to the throne, but the 18-year-old is the heir apparent to the Earldom of Snowdon.

21. LADY MARGARITA ARMSTRONG-JONES

Britain's Queen Elizabeth II (R) talks with Lady Margarita Armstrong-Jones (C) as her father David Armstrong-Jones (L), 2nd Earl of Snowdon, known as David Linley
HANNAH MCKAY/AFP/Getty Images

Lady Margarita Armstrong-Jones, the youngest child of David Armstrong-Jones and his only daughter, is also the only granddaughter of Princess Margaret. Now 15 years old (she'll turn 16 in June), Lady Margarita made headlines around the world in 2011 when she served as a flower girl at the wedding of Prince William and Catherine Middleton.

22. LADY SARAH CHATTO

Lady Sarah Chatto, the daughter of Princess Margaret arrives for her mother's memorial service
STEPHEN HIRD/AFP/Getty Images

Lady Sarah Chatto, Princess Margaret and Anthony Armstrong-Jones’s only daughter, is the youngest grandchild of King George VI and Queen Elizabeth the Queen Mother. In addition to serving as a bridesmaid to Princess Diana, she is Prince Harry’s godmother.

23. SAMUEL CHATTO

Lady Sarah Chatto (L) and her son Samuel Chatto (R) leave a Service of Thanksgiving for the life and work of Lord Snowdon at Westminster Abbey on April 7, 2017 in London, United Kingdom
Justin Tallis - WPA Pool /Getty Images

The first-born son of Lady Sarah Chatto and her husband, Daniel, has a long way to go to reach the throne: He’s currently 23rd in line.

24. ARTHUR CHATTO

Arthur Edwards, WPA Pool/Getty Images

For better or worse, Sarah and Daniel Chatto’s youngest son Arthur has become a bit of a social media sensation. He's made headlines recently as he regularly posts selfies to Instagram—some of them on the eyebrow-raising side, at least as far as royals go.

25. PRINCE RICHARD, DUKE OF GLOUCESTER

Prince Richard, Duke of Gloucester makes a speech during the unveiling ceremony of London's first public memorial to the Korean War on December 3, 2014 in London, England
Carl Court/Getty Images

At 73 years old, Prince Richard, Duke of Gloucester is the youngest grandchild of King George V and Queen Mary. Formerly, he made a living as an architect, until the 1972 death of his brother, Prince William of Gloucester, put him next in line to inherit his father’s dukedom. On June 10, 1974, he officially succeeded his father as Duke of Gloucester, Earl of Ulster, and Baron Culloden.

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20 Black-and-White Facts About Penguins
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To celebrate World Penguin Day (which is today, April 25), here are a few fun facts about these adorable tuxedoed birds.

1. All 17 species of penguins are found exclusively in the Southern Hemisphere.

2. Emperor Penguins are the tallest species, standing nearly 4 feet tall. The smallest is the Little Blue Penguin, which is only about 16 inches.

emperor penguin
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3. The fastest species is the Gentoo Penguin, which can reach swimming speeds up to 22 mph.

Gentoo Penguin
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4. A penguin's striking coloring is a matter of camouflage; from above, its black back blends into the murky depths of the ocean. From below, its white belly is hidden against the bright surface.

penguins swimming in the ocean
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5. Fossils place the earliest penguin relative at some 60 million years ago, meaning an ancestor of the birds we see today survived the mass extinction of the dinosaurs.

emperor penguins
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6. Penguins ingest a lot of seawater while hunting for fish, but a special gland behind their eyes—the supraorbital gland—filters out the saltwater from their blood stream. Penguins excrete it through their beaks, or by sneezing.

penguins swimming in the ocean
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7. Unlike most birds—which lose and replace a few feathers at a time—penguins molt all at once, spending two or three weeks land-bound as they undergo what is called the catastrophic molt.

molting penguin
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8. All but two species of penguins breed in large colonies of up to a thousand birds.

king penguins
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9. It varies by species, but many penguins will mate with the same member of the opposite sex season after season.

chinstrap penguins
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10. Similarly, most species are also loyal to their exact nesting site, often returning to the same rookery in which they were born.

maegellic penguin nesting
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11. Some species create nests for their eggs out of pebbles and loose feathers. Emperor Penguins are an exception: They incubate a single egg each breeding season on the top of their feet. Under a loose fold of skin is a featherless area with a concentration of blood vessels that keeps the egg warm.

penguin eggs
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12. In some species, it is the male penguin which incubates the eggs while females leave to hunt for weeks at a time. Because of this, pudgy males—with enough fat storage to survive weeks without eating—are most desirable.

emperor penguins
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13. Penguin parents—both male and female—care for their young for several months until the chicks are strong enough to hunt for food on their own.

Penguins nest
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14. If a female Emperor Penguin's baby dies, she will often "kidnap" an unrelated chick.

penguin chicks
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15. Despite their lack of visible ears, penguins have excellent hearing and rely on distinct calls to identify their mates when returning to the crowded breeding grounds.

16. The first published account of penguins comes from Antonio Pigafetta, who was aboard Ferdinand Magellan's first circumnavigation of the globe in 1520. They spotted the animals near what was probably Punta Tombo in Argentina. (He called them "strange geese.")

17. An earlier, anonymous diary entry from Vasco da Gama's 1497 voyage around the Cape of Good Hope makes mention of flightless birds as large as ducks.

18. Because they aren't used to danger from animals on solid ground, wild penguins exhibit no particular fear of human tourists.

19. Unlike most sea mammals—which rely on blubber to stay warm—penguins survive because their feathers trap a layer of warm air next to the skin that serves as insulation, especially when they start generating muscular heat by swimming around.

20. In the 16th century, the word penguin actually referred to great auks (scientific name: Pinguinus impennis), a now-extinct species that inhabited the seas around eastern Canada. When explorers traveled to the Southern Hemisphere, they saw black and white birds that resembled auks, and called them penguins.

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