CLOSE
iStock
iStock

14 Secrets of U.S. Postal Carriers

iStock
iStock

Yes, the post office lines can be long. Yes, your mail can occasionally arrive wet. But when you think about the fact that the United States Postal Service (USPS) processes well in excess of 154 billion pieces of mail annually, you might be impressed at just how much they get right.

At the core of the USPS are its postal carriers, the men and women who run up and down porch steps, dodge unfriendly animals, and brave inclement weather to make sure your personal correspondence arrives on time. We spoke to several to learn more about the job, from their biggest fears (aside from mean dogs) to hidden surprises in mail receptacles. Here’s what we found out.

1. YOUR MAILBOX IS HOME TO HIDDEN DANGER.

Cliches are clichés for a reason, and most postal workers will admit to having some concern over unfriendly dogs on their route. But a smaller, equally painful danger remains under-publicized. According to Kenny, a carrier in the Midwest, reaching into a mailbox to deposit your letters can sometimes be hazardous to his health. “Wasps like to get into mailboxes,” he says. “Especially if they have an outgoing mail slot. They build a nest in there. I’ve been stung quite a few times.”

2. THEIR SATCHEL HAS A HIDDEN PURPOSE.

postal worker places letters in a mailbox
Justin Sullivan/Getty Images)

The shoulder-slung sack of mail on a carrier’s shoulder isn’t just to tote credit card offers. During carrier orientation, workers are taught that the satchel is their first line of defense against aggressive dogs. (They can also use parcels to parry attacks.) “There’s a whole training program on it,” Kenny says. “You try to keep it between you and the dog.” Carriers are also issued pepper spray. “I hate to use it, but sometimes you have to,” Kenny admits. He estimates he’s been bit nine or 10 times. “I’ve never needed stitches, but I’ve known carriers who have.”

3. THE JOB WILL GIVE YOU LEGS OF STEEL.

Those shorts don't just keep carriers cool: They allow room for the inevitable, Hulk-like lower-body growth that happens to new hires. When Adin, a carrier in the Northeast, started working his route over two years ago, the long-duration cardio had a highly beneficial effect on his frame. “I lost 15 to 20 pounds initially,” he says, “but gained it back in leg muscle. I can no longer fit into skinny jeans.” (Many carriers can walk in excess of 12 miles a day.)

4. THEY CAN MAKE SOME SERIOUS CASH WITH HOLIDAY TIPS.

The gift-giving season means a marked increase in the number of parcels delivered, and many postal customers acknowledge their carrier’s efforts by leaving money with the outgoing mail. Dan, a carrier in the Northeast, doesn’t work a regular holiday route, but says carriers who do can cash in. “Some carriers claim it comes to $1000 or $2000 in cash or gift cards,” he says.

Kenny estimates 5 to 10 percent of his 500 customers leave a tip or gift. “I’ve gotten hand warmers, cocoa, and popcorn,” he says. 

5. SUMMER CAN TURN THEIR ROUTE INTO AN OBSTACLE COURSE.

Postal carriers say they tend to get so used to “mapping” their route in their brain that they can navigate it while still looking down at the mail. But come summer, customers add decorations—like hanging plants on porches—that can result in collisions. “Hanging plants, wind chimes, new trees, and gardens are all new obstacles to get used to,” Adin says. “There's a house on my route which put a watering can on the last step before I go to the next house, I tripped over it at least three times before I ‘learned’ that house again.”

6. THEY MIGHT SAVE YOUR LIFE.

It doesn’t take long for carriers to get a sense of customers on their route: who works from home, who’s out of town a lot, and when an overstuffed mailbox might be cause for concern. Kenny has called 911 a few times when he noticed retirees on his route hadn’t been collecting their mail. “I knew one customer had health issues and dementia,” he says. “They got in and found out she had fallen and was severely dehydrated.”

7. THE MAIL TRUCKS ARE REALLY OLD.

postal worker walking next to a mail truck
iStock

Driving a truck with a right-mounted steering wheel might seem like it takes quite a bit of getting used to. It does, but the USPS largely lets carriers fend for themselves. “There’s one day of training on the right-hand drive truck,” Dan says. “Actually, about half a day of actual training. You have to become accustomed to limited visibility [and] learn to drive using the mirrors.” The truck fleet, he says, is actually made up of vehicles that might be older than most everything else on the road. “The standard boxy mail truck people are accustomed to seeing is called a Grumman LLV, a Long Life Vehicle. It's basically an aluminum box on a modified Chevy S-10 Blazer chassis and drive train. They're all 25 to 30 years old at this point.”

8. THEY WISH YOU’D SPARE THEM THE JOKES.

All of the carriers we spoke with stressed how much they enjoy interacting with customers, but sometimes the jokes can wear a little thin. “I get a lot of, ‘Oh, you can keep the bills,’” Kenny says. “Everyone thinks they’re the first person who’s said it to you.”

Dan says he often has customers asking if they have a check for them, which he finds puzzling. “As a rule, we don’t know what’s in the mail.”

9. THEY ALSO WISH PEOPLE WOULD STOP USING BOXES AS TRASH CANS.

Those nice blue mail collection depositories? They’re for mail, not wadded-up trash. Adin has found garbage when picking up mail from the drop-offs.

And as a rule, only mail should go into the mailboxes at people's homes, though residents don’t always oblige. “People sometimes use them for storage. I’ve found tennis balls and house or car keys.” (Adin cautions you shouldn’t put keys in the box; it’s kind of an obvious place for burglars to look.)

10. THERE MAY BE A SYSTEM TO HOW YOUR MAIL IS ARRANGED. 

The next time you empty your mailbox, you may want to check how the correspondence has been arranged. Many carriers have a system for organizing your batch. Adin puts cards and personalized letters (typically good news) on top, with social security checks next. “Then it’s other First Class mail, [like] bills and insurance information,” he says, “and then bulk mail and then in order of size I sort the flats, magazines, and catalogs, so the largest is on bottom.”

And yes, carriers can typically tell when it’s your birthday, although they might refrain from congratulating you just in case they’re wrong. “I thought it was someone’s birthday one time,” Kenny says. “I said, ‘Hey, is it your birthday?’ But they were sympathy cards. Her husband had just passed away.”

11. CATS AREN’T BIG FANS.

cat in a mailbox slot
iStock

On one of Adin’s previous routes, trying to put mail through a door-mounted slot was a delicate operation. “Cats can sometimes be aggressive,” he says. “On my previous route, there was a cat which would strike through the mail slot. I had to be careful putting anything into it. My current route has a cat which purrs and meows playfully through a screened-in porch window until you get close, then attacks.”

12. NO, THEY PROBABLY CAN’T DRINK WITH YOU.

In the heat of summer, Kenny gets frequent offers for bottled water or iced tea. Some customers who happen to be grilling outdoors might extend the courtesy further. “I’ve had people offer me a cold beer,” he says. “If they’re cooking out, they might offer me a burger." Most carriers keep themselves hydrated by carrying water in their trucks—and while beer might sound good, the government prefers their workers remain sober.

13. THEY ACTUALLY DON’T HAVE TO DELIVER YOUR MAIL.

Neither snow nor rain will prevent a carrier from doing his or her duty, but you being inconsiderate might. “There are a number of reasons why we can refuse to deliver to a given address,” Dan says. “Primarily it comes down to the safety of the carrier. If I can't safely get to your mailbox, I can bring the mail back. Reasons might include a dog which is loose or able to get to me when I try to get to the box, unsafe steps to the porch, icy conditions.” (The snow mandate doesn’t apply when you deposit a bunch of white stuff in front of the mailbox.)

In extreme cases, the post office can actually require customers to get a post office box and pick up mail themselves. “Anything which presents a hazard to the carrier, the carrier is within his rights to not deliver the mail. That would also apply to a customer who was harassing a carrier. But in that case we'd call the police. It's a fairly serious crime to interfere with a mail carrier doing their duties.”

14. THEY DON’T MIND JUNK MAIL.

“We don’t call it junk mail,” Kenny says. “We call it job security mail.”

nextArticle.image_alt|e
Christine Colby
arrow
job secrets
13 Secrets From the Ravenmaster at the Tower of London
Christine Colby
Christine Colby

Christopher Skaife is a Yeoman Warder at the Tower of London, an ancient fortress that has been used as a jail, royal residence, and more. There are 37 Yeoman Warders, popularly known as Beefeaters, but Skaife has what might be the coolest title of them all: He is the Ravenmaster. His job is to maintain the health and safety of the flock of ravens (also called an “unkindness” or a “conspiracy”) that live within the Tower walls. According to a foreboding legend with many variations, if there aren’t at least six ravens living within the Tower, both the Tower and the monarchy will fall. (No pressure, Chris!)

Skaife has worked at the Tower for 11 years, and has many stories to tell. Recently, Mental Floss visited him to learn more about his life in service of the ravens.

1. MILITARY SERVICE IS REQUIRED.

All Yeoman Warders must have at least 22 years of military service to qualify for the position and have earned a good-conduct medal. Skaife served for 24 years—he was a machine-gun specialist and is an expert in survival and interrogation resistance. He is also a qualified falconer.

Skaife started out as a regular Yeoman Warder who had no particular experience with birds. The Ravenmaster at the time "saw something in him," Skaife says, and introduced him to the ravens, who apparently liked him—and the rest is history. He did, however, have to complete a five-year apprenticeship with the previous Ravenmaster.

2. HE LIVES ON-SITE.

The Tower of London photographed at night
Christine Colby

As tradition going back 700 years, all Yeoman Warders and their families live within the Tower walls. Right now about 150 people, including a doctor and a chaplain, claim the Tower of London as their home address.

3. BUT HE’S HAD TO MOVE.

Skaife used to live next to the Bloody Tower, but had to move to a different apartment within the grounds because his first one was “too haunted.” He doesn’t really believe in ghosts, he says, but does put stock in “echoes of the past.” He once spoke to a little girl who was sitting near the raven cages, and when he turned around, she had disappeared. He also claims that things in his apartment inexplicably move around, particularly Christmas-related items.

4. THE RAVENS ENJOY SOME UNUSUAL SNACKS.

The Ravenmaster at the Tower of London bending down to feed one of his ravens
Christine Colby

The birds are fed nuts, berries, fruit, mice, rats, chicken, and blood-soaked biscuits. (“And what they nick off the tourists,” Skaife says.) He has also seen a raven attack and kill a pigeon in three minutes.

5. THEY GET A LULLABY.

Each evening, Skaife whistles a special tone to call the ravens to bed—they’re tucked into spacious, airy cages to protect them from predators such as foxes.

6. THERE’S A DIVA.

One of the ravens doesn’t join the others in their nighttime lodgings. Merlina, the star raven, is a bit friendlier to humans but doesn’t get on with the rest of the birds. She has her own private box inside the Queen’s House, which she reaches by climbing a tiny ladder.

7. ONE OF THEM HAS EARNED THE NICKNAME “THE BLACK WIDOW.”

Ravens normally pair off for life, but one of the birds at the Tower, Munin, has managed to get her first two mates killed. With both, she lured them high atop the White Tower, higher than they were capable of flying down from, since their wings are kept trimmed. Husband #1 fell to his death. The second one had better luck coasting down on his wings, but went too far and fell into the Thames, where he drowned. Munin is now partnered with a much younger male.

8. THERE IS A SECRET PUB INSIDE THE TOWER.

Only the Yeoman Warders, their families, and invited guests can go inside a secret pub on the Tower grounds. Naturally, the Yeoman Warder’s Club offers Beefeater Bitter beer and Beefeater gin. It’s lavishly decorated in police and military memorabilia, such as patches from U.S. police departments. There is also an area by the bar where a section of the wall has been dug into and encased in glass, showing items found in an archaeological excavation of the moat, such as soldiers’ discarded clay pipes, a cannonball, and some mouse skeletons.

9. … AND A SECRET HAND.

The Byward Tower, which was built in the 13th century by King Henry III, is now used as the main entrance to the Tower for visitors. It has a secret glass brick set into the wall that most people don’t notice. When you peer inside, you’ll see it contains a human hand (presumably fake). It was put in there at some point as a bit of a joke to scare children, but ended up being walled in from the other side, so is now in there permanently.

10. HE HAS A SIDE PROJECT.

Skaife considers himself primarily a storyteller, and loves sharing tales of what he calls “Victorian melodrama.” In addition to his work at the Tower, he also runs Grave Matters, a Facebook page and a blog, as a collaboration with medical historian and writer Dr. Lindsey Fitzharris. Together they post about the history of executions, torture, and punishment.

11. THE TOWER IS MUPPET-FAMOUS.

2013’s Muppets Most Wanted was the first major film to shoot inside the Tower walls. At the Yeoman Warder’s Club, you can still sit in the same booth the Muppets occupied while they were in the pub.

12. IF YOU VISIT, KEEP AN EYE ON YOUR MONEY.

Ravens are very clever and known for stealing things from tourists, especially coins. They will strut around with the coin in their beak and then bury it, while trying to hide the site from the other birds.

13. … AND ON YOUR EYES.

Skaife, who’s covered in scars from raven bites, says, “They don’t like humans at all unless they’re dying or dead. Although they do love eyes.” He once had a Twitter follower, who is an organ donor, offer his eyes to the ravens after his death. Skaife declined.

This story first ran in 2015.

nextArticle.image_alt|e
iStock
arrow
job secrets
11 Behind-the-Scenes Secrets of TV Meteorologists
iStock
iStock

The first weather forecast to hit national network television was given in 1949 by legendary weatherman Clint Youle. To illustrate weather systems, Youle covered a paper map of the U.S. in plexiglass and drew on it with a marker. A lot has changed in the world of meteorology since then, but every day, millions of families invite their local weatherman or weatherwoman into their living room to hear the forecast. Here are a few things you might not know about being a TV meteorologist.

1. SOME PEOPLE JUST NEVER MASTER THE GREEN SCREEN.

A view of a meteorologist as seen on-screen and in the studio against a green screen
iStock

On-camera meteorologists might look as if they’re standing in front of a moving weather map, but in reality, there’s nothing except a blank green wall behind them. Thanks to the wonders of special effects, a digital map can be superimposed onto the green screen for viewers at home. TV monitors situated just off-camera show the meteorologist what viewers at home are seeing, which is how he or she knows where to stand and point. It’s harder than it looks, and for some rookie meteorologists, the learning curve can be steep.

“Some people never learn it,” says Gary England, legendary weatherman and former chief meteorologist for Oklahoma’s KWTV (England was also the first person to use Doppler radar to warn viewers about incoming systems). “For some it comes easily, but I’ve seen people never get used to it.”

Stephanie Abrams, meteorologist and co-host of The Weather Channel’s AMHQ, credits her green screen skills to long hours spent playing Nintendo and tennis as a kid. “You’ve gotta have good hand-eye coordination,” she says.

2. THEY HAVE A STRICT DRESS CODE.

Green is out of the question for on-air meteorologists, unless they want to blend into the map, but the list of prohibited wardrobe items doesn’t stop there. “Distracting prints are a no-no,” Jennifer Myers, Dallas-based meteorologist for KDFW FOX 4 writes on Reddit. “Cleavage angers viewers over 40 something fierce, so we stay away from that. There's no length rule on skirts/dresses but if you wouldn't wear it to a family event, you probably shouldn't wear it on TV. Nothing reflective. Nothing that makes sound.”

Myers says she has enough dresses to go five weeks without having to wear a dress twice. But all the limitations can make it difficult to find work attire that’s fashionable, looks good on-screen, and affordable. This is especially true for women, which is why when they find a garment that works, word spreads quickly. For example, this dress, which sold for $23 on Amazon, was shared in a private Facebook group for female meteorologists and quickly sold out in every color but green.

3. BUT IT’S CASUAL BELOW THE KNEE.

Since their feet rarely appear on camera, some meteorologists take to wearing casual, comfortable footwear, especially on long days. For example, England told the New York Times that during storm season, he was often on his feet for 12 straight hours. So, “he wears Mizuno running shoes, which look ridiculous with his suit and tie but provide a bit of extra cushioning,” Sam Anderson writes.

And occasionally female meteorologists will strap their mic pack to their calves or thighs rather than the more unpleasant option of stuffing it into their waistband or strapping it onto their bra.

4. THERE ARE TRICKS TO STAYING WARM IN A SNOWSTORM.

A young TV weatherperson in a snowy scene
iStock

“In the field when I’m covering snow storms, I go to any pharmacy and get those back patches people wear, those heat wraps, and stick them all over my body,” explains Abrams. “Then I put on a wet suit. When you’re out for as long as we are, that helps you stay dry. I have to be really hot when I go out for winter storms.”

5. THERE’S NO SCRIPT.

Your local TV weather forecaster is ad-libbing from start to finish. “Our scripts are the graphics we create,” says Jacob Wycoff, a meteorologist with Western Mass News. “Generally speaking we’re using the graphics to talk through our stories, but everything we say is ad-libbed. Sometimes you can fumble the words you want to say, and sometimes you may miss a beat, but I think what that allows you to do is have a little off-the-cuff moment, which I think the viewers enjoy.”

6. MOM’S THE AUDIENCE.

Part of a meteorologist’s job is to break down very complicated scientific terminology and phenomena into something the general public can not only stomach, but crave. “The trick is … to approach the weather as if you're telling a story: Who are the main actors? Where is the conflict? What happens next?” explains Bob Henson, a Weather Underground meteorologist. “Along the way, you have the opportunity to do a bit of teaching. Weathercasters are often the only scientists that a member of the public will encounter on a regular basis on TV.”

Wycoff’s method for keeping it simple is to pretend like he’s having a conversation with his mom. “I’d pretend like I was giving her the forecast,” he says. “If my mom could understand it, I felt confident the general audience could as well. Part of that is also not using completely science-y terms that go over your audience’s head.”

7. SOCIAL MEDIA HAS MADE THEIR JOBS MORE DIFFICULT.

Professional meteorologists spend a lot of time debunking bogus forecasts spreading like wildfire across Twitter. “We have a lot of social media meteorologists that don’t have necessarily the background or training to create great forecasts,” Wycoff says. “We have to educate our viewers that they should know the source they’re getting information from.”

“People think it’s as easy as reading a chart,” says Scott Sistek, a meteorologist and weather blogger for KOMO TV in Seattle. “A lot of armchair meteorologists at home can look at a chart and go ok, half an inch of rain. But we take the public front when it’s wrong.”

8. THEY MAKE LIFE-OR-DEATH DECISIONS.

A meteorologist forecasting a hurricane
iStock

People plan their lives around the weather forecast, and when a storm rolls in, locals look to their meteorologist for guidance on what to do. If he or she gets the path of a tornado wrong, or downplays its severity, people’s lives are in danger. “If you miss a severe weather forecast and someone’s out on the ball field and gets stuck, someone could get injured,” says Wycoff. “It is a great responsibility that we have.”

Conversely, England says when things get dangerous, some people are reluctant to listen to a forecaster’s advice because they don’t like being told what to do. He relies on a little bit of psychological maneuvering to get people to take cover. “You suggest, you don’t tell,” he says. “You issue instructions but in a way where they feel like they’re making up their own minds.”

9. DON’T BANK ON THOSE SEVEN-DAY FORECASTS.

“I would say that within three days, meteorologists are about 90 percent accurate,” Wycoff says. “Then at five days we’re at about 60 percent to 75 percent and then after seven days it becomes a bit more wishy-washy.”

10. THEY’RE FRENEMIES.

The competition for viewers is fierce, and local meteorologists are all rivals in the same race. “When you’re in TV, all meteorologists at other competitors are the enemy,” England says. “You’re not good friends with them. They try to steal the shoes off your children and food off your plate. If they get higher ratings, they get more money.”

11. THEY’RE TIRED OF HEARING THE SAME JOKE OVER AND OVER.

“There’s always the running joke: ‘I wish I could be paid a million dollars to be wrong 80 percent of the time,’” Sistek says. “I wanted to have a contest for who can come up with the best weatherman insult, because we need something new! Let’s get creative here.”

A version of this story originally ran in 2015.

SECTIONS

arrow
LIVE SMARTER
More from mental floss studios