15 Secrets of Courtroom Sketch Artists

Kim Ludbrook, AFP/Getty Images
Kim Ludbrook, AFP/Getty Images

After aviator Charles Lindbergh’s infant son was kidnapped and found dead in 1932, perpetrator Bruno Hauptmann was brought to justice—and cameras followed. So many lit up the courtroom during Hauptmann's trial and eventual conviction that the American Bar Association successfully lobbied to ban photographers from proceedings due to the distraction. Some 30 years later, during the trial of Lee Harvey Oswald’s killer, Jack Ruby, CBS found a solution. They hired illustrator Howard Brodie to capture Ruby’s expressions.

The rest is history, most of it rendered in charcoal and watercolor. Courtroom sketch artists go where cameras cannot, recording the often-tense atmospheres of high-profile judicial cases featuring the likes of Charles Manson, Bernie Madoff, and Michael Jackson. On tight deadlines, these artists use their craft to communicate the emotions of a courtroom.

But being talented isn’t enough. Speed is essential, and so is finding just the right scene to encapsulate an entire day or trial. “It’s difficult to do,” says Mona Shafer Edwards, a courtroom illustrator in California. “It’s not a cartoon, it’s not caricature, it’s not a portrait. It’s capturing a moment in time.”

To get a better sense of what goes into their work, Mental Floss spoke with three of the most celebrated artists working today. Here’s what they had to say about drawing conclusions to some of history’s biggest stories.

1. THEY HAVE TO DRAW AROUND OBSTACLES.

A courtroom sketch by Elizabeth Williams featuring Teresa Giudice
Courtesy of Elizabeth Williams

Imagine sitting down to sketch a friend and finding that someone has placed a column, screen, or body directly in your field of vision. Now imagine that if you can’t capture this person’s likeness, you don’t get paid. That’s the most common problem faced by courtroom sketch artists, who frequently have to navigate around obstacles in order to get a glimpse of their subject—often the defendant, attorney, or judge. “You generally have to wait for someone to lean over,” says Elizabeth Williams, an artist based in New York who works for CNBC and the Associated Press, among others. (Most artists are hired by the larger news outlets.) “Fortunately, people aren’t potted plants, and they do move.” If they don’t, Williams will move around the courtroom herself, trying to secure a better vantage point. During pleas and sentencing—and depending on the judge—she might be allowed to sit with other reporters in the jury box.

If visual obstacles remain a problem, some artists might turn to family members. Vicki Ellen Behringer, who works out of California for clients including CBS and Fox, says she once used the father of a defendant as a reference when she couldn’t see his son. “I had studied his son’s face and the father reminded me of what he looks like,” she says. “They looked so much alike.”

2. YOUNGER PEOPLE ARE HARDER TO DRAW.

A courtroom sketch by Vicki Ellen Behringer featuring Unabomber Ted Kaczynski and his attorney
Courtesy of Vicki Ellen Behringer

For Behringer, faces with plenty of distinguishing features are a gift. “I love glasses, I love facial hair, lots of wrinkles, anything that shows character,” she says. “The most difficult thing is doing someone fairly young and good-looking. They don’t have lines on their face.” Behringer cites the sketch of Unabomber Ted Kaczynski (above), seated with his attorney. While Kaczynski's weathered look was easy to render, his lawyer—younger and relatively unlined—was much harder to capture.

3. MORNINGS ARE BETTER FOR THEM.

A courtroom sketch by Elizabeth Williams features Bernie Madoff accomplice Frank DiPascali being led away in handcuffs
Courtesy of Elizabeth Williams

Sketch artists work in a pressure cooker environment. They’re often called to court by news agencies on a day’s notice or less and need to render their drawings quickly. If a crucial moment in a trial happens in the late afternoon, artists may have as little as an hour to finish coloring their piece before scanning and sending it to the news outlets that have contracted the work. “There’s a lot of pressure to turn it around quickly” in time for the evening newscasts, Williams says. If something transpires in the morning, she has more time to refine the work. “Nobody’s really breathing down your back then.”

4. THEY CATCH HEAT FOR CELEBRITY RENDERINGS.

A courtoom sketch by artist Mona Shafer Edwards depicts Gwyneth Paltrow testifying during a trial
Courtesy of Mona Shafer Edwards

Because celebrities are familiar to people, seeing a court sketch that doesn’t seem to line up can be disconcerting. But according to Edwards, that’s because celebrities aren’t necessarily putting their best face forward. “I was pilloried for making Gwyneth Paltrow look unattractive,” she says, referring to the actress’s appearance (above) during a 2016 trial to testify against Dante Michael Soiu, a man accused of stalking her. (He was acquitted.) “She had no make-up on, wore a beige turtleneck, and her nose was red from crying.” Paltrow’s fans criticized Edwards for the unflattering likeness.

5. THEY SOMETIMES REARRANGE THE COURTROOM ON PAPER.

A courtroom sketch by Vicki Ellen Behringer depicts players in the 2012 Apple v. Samsung trial
Courtesy of Vicki Ellen Behringer

According to Williams, some news outlets have strict guidelines about how sketch artists interpret a court scene. The Associated Press, for example, doesn’t allow artists to mess with the proximity of one person to another. If a defendant is four feet from his or her attorney, Williams can’t have their shoulders touching. But other outlets allow for artistic license. “Sometimes you can’t get everything you want and be accurate, so you squish it together,” Behringer says. “You sometimes want the defendant in the same sketch as a judge, or to move the defense and prosecution tables closer together.”

6. THEY SELL THEIR WORK TO ATTORNEYS.

A courtroom sketch by Elizabeth Williams depicts attorney Robert Hillard in a 2016 trial examining the possible fault of General Motors in a motor vehicle accident
Courtesy of Elizabeth Williams

Like big game hunters, lawyers enjoy a trophy. Some attorneys in high-profile case will approach Williams asking to purchase a sketch that she rendered. “I’ve sold my work to a number of attorneys,” she says. “Generally speaking, they only want it when they win.” Behringer says that some attorneys fresh out of law school will specifically request she come into court to sketch them. “I guess it might be to show parents you’ve finished law school.”

The Library of Congress even has a collection of 96 courtroom drawings from famous trials, with illustrations by Williams among them. They were purchased with funds from the noted L.A. laywer Thomas V. Girardi, best known for working on the California environmental contamination case involving Erin Brockovich.

7. SOMETIMES SUBJECTS ASK FOR A MAKEOVER.

Courtroom sketch artist Mona Shafer Edwards depicts the trial of the Menendez Brothers
Courtesy of Mona Shafer Edwards

Edwards is sometimes approached by defense attorneys or other jurists and asked if her work could be a little more flattering. “Men will come up to me and ask me to give them more hair or make them look thinner or better-looking,” she says. “It’s never women asking for me to take weight off or whatever. It’s always men.”

8. POLKA DOTS AND BARS ARE BAD NEWS.

A courtroom sketch by Vickie Ellen Behringer depicts accused Golden State Killer Joseph James DeAngelo in 2018
Courtesy of Vicki Ellen Behringer

Sketch artists need to spend their time capturing and refining emotions and moods. If defendants are wearing prints, it can be exasperating. “White polka dots on dark clothing can be hard to do in watercolor,” Behringer says. “Stripes, too. You don’t want to waste energy into making the clothing accurate. I’d rather put that time into the face. It can be frustrating.” Another Behringer pet peeve: bars. In California, some defendants are arraigned in a mini-jail cell in court, leaving artists to try and sketch them while they’re behind the railing. Behringer illustrated suspected Golden State Killer Joseph James DeAngelo while DeAngelo was in his mini-prison (above), carefully drawing each bar separating him from civilized society. “That was very time-consuming.”

9. THEY SOMETIMES PRACTICE BEFOREHAND.

An artist sketches using a pencil
iStock.com/cherrybeans

When artists book a trial, they know they might only have a millisecond to glimpse a defendant’s face before he or she is either ushered out of the courtroom or takes a seat out of view. To help get a better look, artists will sometimes do some drafts at home using existing photographs as reference before heading to trial. “Occasionally I’ll do that [practice] with someone famous because everyone knows what they look like,” Behringer says. “Even if they’re not a celebrity, looking for certain features in photos helps because you might not be able to see it in court.”

10. THEIR SUBJECTS RARELY COOPERATE.

A courtroom sketch by Elizabeth Williams depicts Michael Cohen seated next to his attorney during a 2018 hearing
Courtesy of Elizabeth Williams

Unlike normal portrait subjects, defendants and other court personalities don’t usually have a big incentive to cooperate with a sketch artist. They’ll express a variety of emotions, changing expressions so quickly that it can be difficult to nail one down. Covering former Donald Trump attorney Michael Cohen (seen above) and his federal hearing for tax evasion in August 2018, Williams was taken aback by his elastic face. “If someone is just sitting there, it’s like, ‘OK, got it,’” she says. “But during his allocution, he was so overwrought, his range of emotions went from fear to depression to practically being in tears. When people are making a lot of expressions, it’s challenging to make it look like them.” She drew 17 Cohen heads before settling on one she liked.

Other times, defendants can be chillingly emotionless. Chronicling the 2016 case of “Grim Sleeper” Lonnie David Franklin Jr., who killed between 10 and 25 people, Edwards was struck by the fact that he seemed unmoved by the trial. “I kept staring at this guy waiting for him to have some reaction,” she says. “He didn’t even lift his head.” Sketching James “Whitey” Bulger in 2013, the notorious Boston mobster who had finally been brought to justice after years on the run, Bulger looked directly at her and shook his finger “no" before trying to cover his face.

11. THEY BOND WITH JUDGES OVER ART.

A courtroom sketch by Mona Shafer Edwards depicts judge Elden Fox and Courtney Love during a hearing
Courtesy of Mona Shafer Edwards

Most artists have good relationships with judges, who appreciate their work in chronicling important civil and criminal cases. Sometimes, a judge may even decide to talk shop. “I’ve had judges buy my drawings and take me into their chambers to show me what they’ve done themselves or show their collection of art,” Edwards says. “A lot of them have good taste and a good eye.”

12. DEFENDANTS CAN CHANGE THEIR APPEARANCE.

A courtroom sketch by Vicki Ellen Behringer depicts Jay Leno's testimony while Michael Jackson looks on during Jackson's child molestation trial in 2005
Courtesy of Vicki Ellen Behringer

Some trials can mean day after day of sketching the same faces. Other times, defendants will experience some fairly radical physical transformations that keep sketch artists on their toes. “Barry Bonds, from the day he was indicted [in 2007, for perjury] to the day the trial was over, lost a significant amount of weight,” Behringer says. “There was another trial in Stockton where the defendant gained a significant amount of weight. People said it was the carbs in the jail food.”

The most dramatic alterations in appearance are usually attributed to the late singer Michael Jackson (above, seen with Jay Leno), who was frequently sketched during his participation in a 2005 trial to refute charges of child molestation. (A jury found him not guilty.) “Every day, he wore a completely different outfit, different armbands, and his hair would change from Monday to Friday. One time, it was longer on a Monday. It’s like, how did you do that?”

13. THEY TRY TO DRAW QUIETLY.

A courtroom sketch by Mona Shafer edwards depicts Clint Eastwood sitting next to his attorney during Eastwood's 1996 palimony trial
Courtesy of Mona Shafer Edwards

When cameras are in a courtroom, everyone knows it. When Edwards is around, subjects might not even know they’re being rendered. The artist carries a small 9-inch by 12-inch pad with her along with a small number of tools. “Defendants never know I’m drawing them,” she says. “You might act differently if you’re aware someone is staring. I try to blend in.”

14. O.J. SIMPSON MAY HAVE KEPT THEM IN BUSINESS.

A courtroom sketch by Mona Shafer Edwards depicts O.J. Simpson testifying during his 1995 trial for murder
Courtesy of Mona Shafer Edwards

The decision in 1995 to allow television cameras to depict the O.J. Simpson trial—Simpson was accused of killing ex-wife Nicole Brown Simpson and her friend, Ron Goldman—seemed to signal a new and relaxed policy about media coverage in courtrooms. “I thought that was it, the swan song of sketching,” Edwards says. “Then it turned out to be a joke.” Judges, fearing they’d be criticized as much as Simpson’s presiding judge Lance Ito, shied away from that kind of scrutiny. “Judges realized they didn’t want to be on camera. So every time I think it’s over, it keeps going.”

15. THEY DO WEDDINGS.

Artist Elizabeth Williams depicts a newlywed couple
Courtesy of Elizabeth Williams

The nature of the court sketch business has changed over the years as some federal courts are becoming more lenient with the presence of cameras. (While cameras are typically not allowed in federal trial courts, there have been certain exceptions, experiments, and pilot projects to allow cameras; state rules vary.) Experienced artists still find work, but it’s a good idea to have some alternative methods of income. Williams books her services as a sketch artist for weddings on weekends, when court isn’t in session. “People are always getting married, but you can’t always count on ‘El Chapo’ getting arrested,” she says. “You have to do other things.” Williams approaches nuptials in much the same way as a trial. “I’ll meet with a client and go over the key moments.” Instead of closing arguments, it might be the first dance as a married couple.

The biggest difference? “It’s so nice to be around people who are so happy and just beginning their lives, as opposed to people going to, you know, prison.”

All sketches are copyright their respective artists and used with permission.

12 Secrets of Starbucks Employees

A Starbucks employee hard at work
A Starbucks employee hard at work
GIANLUIGI GUERCIA/AFP/Getty Images

With 277,000 employees across 24,000 retail locations, Starbucks is one of the largest restaurant brands in the world. These highly trained career caffeine dealers need to master drink recipes, cope with long lines, decipher inventive menu interpretations, and never lose their smile while doing it. To get a better sense of what working at Starbucks entails, we got in touch with three employees who served up details on pet peeves, the significance of apron colors, and why they’re not actually baristas. Here’s what else we found out.

1. Starbucks employees are referred to as partners, not baristas.

It would be technically incorrect to refer to a Starbucks barista as a barista. According to the company, they’re called partners. While that terminology might be meant to foster a sense of professionalism and commitment, it also has a financial meaning. “We’re referred to as ‘partners’ because a year into our employment, we get a small percentage in the company, so we’re all stock partners,” says AJ, a partner in Florida. Depending on the region, partners can make between $10 and $15 hourly, with 401(k) matching and health care. Some employees are also eligible for paid tuition through Arizona State University's online courses.

2. The color of their Starbucks apron means something.

A Starbucks employee prepares an order
iStock.com/anouchka

Most Starbucks employees don a green apron when reporting for work. But if you’ve ever seen a partner sporting a different color, it might indicate a certain level of seniority and experience. “Black aprons were given during a time when something called a Coffee Master program was in effect,” says M, a partner working in the Southeast. “People with those aprons worked very hard to learn everything about coffee through Starbucks. Starbucks had a program partners could receive certification through that involved lots of courses and training and coffee tastings. They’re the people to ask about types of coffee beans and teas. It’s also an indicator they’ve been with Starbucks a while because the program has been cut, at least in the U.S.”

Other apron variants include a cherished red version for holidays, and aprons with embroidered names that can also signify seniority. “It costs money to embroider an apron so managers won’t likely put a name on an apron unless that person seems unlikely to be part of turnover,” M says.

3. Starbucks partners aren't amused by the funny names you try to use ...

Starbucks employees typically ask for a customer’s first name when accepting a drink order. The name is written on the cup and called out when the order is ready. Sometimes, customers opt to use something other than what’s on their birth certificate. AJ has heard “Captain America," “Spider-Man,” "Daddy,” and “Barry Allen” (a.k.a. the Flash), among others. “We’ve heard it all before. You’re not funny. In fact, when people do this, I call out the drink and modifications instead of the name.”

4. ... And sometimes Starbucks employees have to deal with people who refuse to give their names at all.

A Starbucks customer holds a coffee cup with their name written on the side
Justin Sullivan, Getty Images

Some especially wary Starbucks customers won't give their first name to a green apron. “I do remember one time I asked a lady for her name and she said, ‘No, I don’t wanna give you my name,’” says Maria, a Starbucks employee in Canada. “[That] took me by surprise because I had never had someone refuse to give me a name before.” In the event of a no-name situation, partners will usually just call out the drink order.

5. Working at Starbucks makes you a caffeine fiend.

One of the big benefits of being a Starbucks partner? The free coffee. One big drawback? The free coffee. “I drink so much coffee it isn’t even funny,” M says. Employees trying new drinks or just picking up a coffee for hydration can lead to a considerable caffeine intake throughout the day—even on days off. “On days I don’t work, I still drink one to four cups a day or I’ll get a splitting headache," M says. "On days that I work, it can be the same to more, but the caffeine doesn’t help with alertness anymore. It’s lost its benefit.”

6. Starbucks employees might “decaf” rude customers.

A Starbucks coffee cup is seen in close-up
Christopher Furlong, Getty Images

No one at Starbucks is ever going to tamper with your order with intent to cause harm, but particularly rude customers might be subject to a subversive “decaffing.” That’s when a caffeinated order is swapped out for decaf out of revenge. “I’ve ‘decaffed’ someone once or twice but it’s a sneaky task that can backfire and I’m too busy to put in the effort to decaf someone unless they’re spit-in-your-face horrible,” M says. “I’ve done it in front of my manager once and the customer was so incredibly horrible, my manager just nodded like she understood.”

7. Starbucks partners are happy to serve your dog a “puppuccino.”

Employees at Starbucks are generally pretty happy to see dogs, an especially common occurrence when working at the drive-thru window. You can ask for—and they may even offer to prepare—a “puppacino,” a cup full of whipped cream. Just don’t expect them to do any heavy petting. “We are not supposed to touch the dogs for food safety reasons,” M says. “But I’ve definitely thrown on some gloves or run to wash my hands [so I can pet them].” M adds that puppacinos should be a sporadic treat, as they’re full of sugar and not exactly part of a healthy diet.

8. Starbucks employees know you get confused about the drink sizes.

A Starbucks store menu is pictured
Chris Hondros, Getty Images

Starbucks has drawn criticism for using Italian words for their drink sizes. A tall is 12 ounces; a grande is 16 ounces; a venti hot, 20 ounces; a venti cold, 24 ounces; and a trenta (only available for certain drinks), 31 ounces. Owing to confusion or indifference, many customers still use the more common "small, medium, large" terms. If you're wondering whether that irritates partners, the answer is no. “I would say 30 percent of people use our terms and know what they mean,” AJ says. Others use the more common sizes, or whatever size they happen to see on the menu. The problem, AJ adds, is when customers order a size in Italian and then complain they didn’t know what it meant, necessitating a time-consuming change in the order.

9. New Starbucks hires are known as “green beans.”

To become a Starbucks partner, employees have to master a long list of drinks. During that training process, they’re referred to as “green beans.” But how much training they get depends on a store’s staffing. “The training experience can be a crapshoot,” M says. “We’ve gone through understaffed, overcrowded periods where green beans go through a revolving door due to lack of training. [They’re] almost just given an apron and asked to study the standard recipes when they like.” Ideally, M says that green beans are paired up with a senior employee and shadow them during a shift, asking questions and observing drink preparation and customer interactions. M believes proper training correlates with a lower turnover: “The better and longer and more dedicated the training, the less likely we have turnovers.”

10. Starbucks employees want to create a connection with you.

A woman sips from a straw outside of a Starbucks location
Joe Raedle, Getty Images

Starbucks partners have a corporate mandate to be friendly. It’s called the “customer connection,” and it’s highly valued by the company. “We are evaluated and scrutinized on our ‘customer connections,’” M says. “We are pushed to greet everyone by name if they’ve come in several times before. Even if we’re working drive-thru, we’re supposed to stop to greet someone entering the café. The cacophony of ‘Hi, welcome’ every time the door opens has startled a lot of customers. It’s almost Pavlovian and robotic, but we get confronted about not doing it multiple times per shift.” M says that that unforced interactions are preferable to sticking to the required script. “The only real time I enjoy the customer interaction is when it’s genuine and not the result of my forced ‘Any plans for the weekend?’”

11. Starbucks employees can run out of patience with drive-thru customers.

Unlike most other food and beverage service locations, Starbucks invites customers to customize orders. It’s a dizzying array of options that can take time to sort through when customers order via the drive-thru, and employees have noticed that people can be less than friendly while they wait in the queue. “I think one of the biggest culprits is people are desensitized to drive-thrus,” M says. “You’re not seeing your barista ring you up, one make your food, one make your drink as quickly as possible with sweat pouring down your face, burns on their hands, and their neck kinked.” Oddly, M notices those same people can soften their demeanor when they pull up in person to pay. “My coworkers have noted that a good percentage of people who were rude at the speaker box seem nicer at the window and think it’s funny that these customers seem to take on a new personality when they see us as humans. The same humans who took their order.”

12. Latte art can be tricky for Starbucks employees.

Milk is poured over a cup of coffee in a decorative pattern
iStock.com/yktr

Starbucks partners can do latte art on request, but it’s slightly trickier than at other coffeehouses. “It’s really difficult and a learning curve because of the shape and size of our pitchers,” Maria says. “They are bigger and wider than the regular pitcher so it’s a bit harder to make good milk to do latte art with. So, don’t expect all partners to know how to do latte art. It’s hard!”

19 Secrets of Public Librarians

iStock.com/FangXiaNuo
iStock.com/FangXiaNuo

The nation's first free public lending library opened in Massachusetts in 1790 with a collection of books donated by Benjamin Franklin, and public librarians have been helping Americans figure stuff out ever since. Sure, librarians excel at matching the right novel or biography or picture book to the right reader, but their mission is broader, and rooted in a radical idea: Everyone, regardless of age, ethnicity, financial status, or any other factor, has a right to information. In honor of National Library Week, Mental Floss spoke to five public librarians to find out what they do behind the stacks to keep these local repositories of knowledge thriving.

1. Librarians need to have at least a master's degree to get a job.

A young man handing over a book at a library
iStock.com/kali9

In order to score a job, librarians need a master’s degree in library science, library and information studies, or librarianship—programs in which they learn about cataloguing and organizing, statistics, research, management, and digital reference, among other essential skills. A librarian-in-training may also pick a specialty, like archival studies or rare books. Some librarians go on to earn a doctorate in library science; this degree can open the door to jobs in places like the Library of Congress and corporate research libraries.

2. They're increasingly in demand.

Librarians earn a mean annual income of $61,500—about $10,000 higher than the average for all occupations nationwide. And in case you're thinking it’s a dying industry, the Bureau of Labor statistics estimates that librarian jobs of all kinds—not just those in public libraries—will increase by 9 percent by 2026. In fact, a 2017 report by the education and publishing company Pearson found that librarians, curators, and archivists were among the occupational groups with the highest probability of increased demand by 2030 [PDF].

3. Librarians can help you with everything from metadata to filling out your taxes.

Librarians are trained in accessing all sorts of information, not just what you find between two covers. Some of them, like Erica Findley, who works at the Multnomah County Library system in Portland, Oregon, specialize in metadata, which she describes as a fancy word for “how you describe a thing" (technically, it's data about other data). She focuses on making online catalogs easier for patrons to search: “We try to put ourselves in a user’s shoes—what kind of key word are you going to type into the search box?”

Her colleague Kady Ferris specializes in electronic content, and says it’s her mission to encourage patrons to “think beyond the library as a physical space where they can get the latest bestseller.” That means assembling electronic resources—e-books and audio books, digitized objects like photos and pamphlets, streaming media, and online databases.

Not sure how to tell fake news from real news? Ask a librarian. They can also help you research how to fill out tax forms, get career training, find an AA meeting, and apply for citizenship. “People think, ‘Librarians know everything!’” says Michelle Krasowski, an adult librarian specialist in Contra Costa County, California. “No, but we know where to look for it.”

4. There's plenty of research behind librarian recommendations.

What does a librarian want most? "To give someone the perfect book,” says Gia Paolini, a Contra Costa County community library manager. That said, no one, or 10, or 100 librarians can read every book published in a year. So, they do their own research in blogs and trade publications like Publishers Weekly, attend training sessions and webinars, and consult librarians-only subscription databases like NoveList.com, which offers book recommendations by librarians, for librarians. Rakisha Kearns-White, a young adult specialist at a large library in New York City, says she belongs to a committee whose members read several books every school semester, then present talks on them to their peers. Still, they read a lot—Kearns-White says "some colleagues read 1000 books a year, which is amazing. I don’t know how they do that."

5. Librarians love helping to settle a bet.

There’s a mundane occurrence to delight every librarian. “Especially if there are language barriers, I love when someone musters the courage to ask me a question and we can go back and forth to make sure I connect them to the right resources,” Krasowski says. For Paolini, it’s when “someone comes in nervous, expecting us to be mean, then they tell me, ‘You guys are so nice … and I didn’t know you had e-books!”

But Paolini's favorite thing of all is getting a call at the phone reference desk from a sports bar where two buddies are arguing over player stats: “I’m like, ‘This is great that you’re calling the library to settle a bet!'”

6. Librarian jobs are often dependent on taxes.

Funding for public libraries is complex and varies place by place, but the bulk often comes from city or county allocations or property taxes, supplemented with state or federal dollars, as well as private donations. The nature of these sources can make them inconsistent from year to year, which means librarians' jobs are often subject to uncertainty. Paolini says the economic crash of 2008 was "awful." She explains, "We’re funded mostly by taxes, so when home values completely crashed we were looking at layoffs and [shortening] the hours we were open.”

Sometimes libraries have to get creative to fill budget shortfalls: The Carnegie Library in Pennsylvania raised money to fill some of a $5.5 million funding gap in 2010 by selling seasonal ornaments, according to the Pittsburgh Post-Gazette, and other libraries have been forced to get similarly inventive by hosting fun runs, wine tastings, mini-golf, and even Scrabble tournaments at the library.

The good news, though, according to Paolini, is that despite the occasional politician who thinks libraries waste public money and should be abolished, “99 percent of people [seem to] love libraries and are happy to fund them. We’re not going anywhere.”

7. Please don't ask the librarians for "boy books."

Little boy sitting on a stack of books and reading
iStock.com/FatCamera

Every librarian has their own set of pet peeves (not reading the posted hours, leaving books randomly in the stacks), but Kearns-White says that one of hers is when people come in and ask for "boy books" or "girl books." Her response: "Our books have no gender—I can recommend a good story about XYZ." Asking for books by gender, she says, "perpetuates unnecessary gender stereotypes and also perpetuates the idea that boys don’t like to read books written by women or starring women, and it’s really not true."

Another pet peeve? Parents who think their kids are reading the "wrong" kinds of books—comic books, say, instead of Shakespeare. In that case, Kearns-White will go above and beyond to get kids the books they want. “I’ll take the kid into a section where the [parent] can’t hear and say, ‘Listen, I can see you don’t like fiction but your mom isn’t going to get off my back about it. I’ll grab a book that seems like it could be remotely interesting to you, while you go get the book you really want. I’ll convince your mom to let you get both.’”

8. Librarian stereotypes from pop culture make them roll their eyes.

Negative images of librarians abound in pop culture—most recently, in the Netflix series Stranger Things. “The librarian [in one episode] is like, ‘You can’t have any more books because you’ve already got three out,’ and she’s so nasty about it,” Paolini says. “Every single librarian I know would say, ‘I’ll make you a deal.’”

The portrayal of librarians as dowdy spinsters gets another eye-roll, as does a messy library. “The library in No Man of Her Own (1932) with Carole Lombard looks like an apocalyptic nightmare. No librarian would ever let that happen,” Paolini says.

9. They wish you wouldn't use bacon as a bookmark ...

Three strips of bacon on a white background
iStock.com/RondaKimbrow

Librarians find all kinds of objects wedged between the pages of books—$100 bills, Broadway tickets, condoms, paychecks, love letters, drugs, hatchets, knives, and even a vial labeled “smallpox sample.” Messiest of all, though, might be the food left in books, like crumbled Cheetos, slices of pickles, and whole strips of bacon (both cooked and raw).

10. ... or leave weird things in the book drop.

People also love to stuff strange items in the book drop, whether it's a dozen doughnuts—how thoughtful?—or a live raccoon. Librarians have also found fireworks, eggs, and dead rabbits and fish, both of which required carefully cleaning the book drop as well as the books that had been inside. Dewey Readmore Books, a library cat from Iowa, was originally deposited as a kitten in the night drop box, then became an international celebrity.

11. Librarians never talk to many of their patrons ...

Between online catalogs, self-serve check-out stations, and e-books and audiobooks that are accessed with the OverDrive app from home, “We never even interact with most of our users,” Ferris says. The surge in online usage doesn’t mean actual books and periodicals have become irrelevant, though; they’re just as in-demand as they ever were. “As librarians, it’s important for us not to dictate what libraries should be,” Krasowski says. Online services “help us support the diverse needs of our communities.”

12. ... But if you're weird, they might give you a nickname.

Librarians meet plenty of characters. Brooke McCarley documented her (brief) interlude working in a library for ThoughtCatlog.com; among her most memorable patrons was a man who gifted her a bag of used teddy bears "in case I could use them." Reddit’s libraries subreddit is also filled with librarians sharing stories about visitors bringing in kittens, reciting erotic poetry, showing up with cotton balls in their ears and noses—and smelling of everything from urine to gasoline. If you're particularly memorable, staff might make up a special name for you—according to redditor Greenjourney, one character at a small rural library has been nicknamed "Prince Valiant" by the staff for his bowl-shaped haircut and "medieval bathing habits."

13. Their job can come with unexpected hazards.

A senior librarian reading to small children
iStock.com/fstop123

Librarians get yelled at, hit on, and insulted. “Sitting out there at a desk opens you up to all kids of micro-aggressions,” Kearns-White explains. But even on an average day, programs can go a little … sideways. “I remember holding up a big tarantula and all the kids screaming,” Paolini says about her years running programs as a children’s librarian. “We also lost a boa constrictor once.”

Most public libraries have a code of conduct in place so librarians can eject anyone who’s intoxicated or acting abusively. These behaviors can lead to suspensions, although, Paolini says, “Most of us look at being in this space as a human right. You’d have to be an incredibly bad person—tried to hurt children or something—to get banned for life.”

14. Sometimes library patrons just want to talk.

Some patrons need validation for their parenting skills, or a sympathetic ear to complain to. “Since public libraries are one of the few spaces you can go where nothing is asked of you, you get a lot of folks in crisis looking for help,” Ferris explains.

Other resources librarians may provide, depending on the needs and desires of their patrons: summer lunch programs for low-income kids; maker spaces; musical events; and access to on-site social workers.

15. Their goal is to make lifelong learners—of patrons, and themselves.

A librarian helping two patrons at computers
iStock.com/kali9

Between 1883 and 1929, steel mogul Andrew Carnegie funded thousands of public libraries around the world—including 1795 in the U.S. “The history of the Carnegie free libraries is still with us,” Krasowski says. “This is one of the few places in the world where you can walk in and go through the stacks, and there’s no gatekeeper."

It’s just this freedom and openness that attracts so many librarians to their profession. “We love information, and most of us are lifelong learners,” Krasowski continues. “What I love most is when people ask me questions from a different sort of life context [or background]. I’m excited to say, ‘I never thought about that! Let’s find out together.’”

16. Sometimes librarians need to wear costumes.

A large part of a librarian’s job is to get libraries recognized as community resources. For Krasowski, that means forging connections with organizations involved in animal services or workforce development, for example. “They may have experts who provide specialized services to the community, and we can support them by bringing certain [tools] into the library,” she says. For job development, that might mean things like training seminars, books about how to make a career change, and linking to national databases of jobs, like the U.S. Department of Labor's CareerOneStop.com

Children’s librarians also get requests to read at daycare centers and schools—and often, to dress up like characters such as Pete the Cat or one of the Wild Things. “Sometimes you think, ‘I didn’t go to library school for this,’” Paolini says. But that kind of outreach gives librarians the opportunity to introduce the library to new readers, promote summer reading programs, and get kids to sign up for their own library cards.

17. Librarians have a code of ethics.

A friendly librarian helping a patron at a desk
iStock.com/Steve Debenport

In 1939, the American Library Association, the leadership body for professional librarians, adopted a 28-point Code of Ethics, which has been foundational to the mission of librarians ever since. It’s been amended three times since it was first adopted, and cut from 28 points to 8, but its basic tenets remain the same—serving as a mission statement of “general ambition” in dealing with censorship, privacy, and how a librarian should juggle her private views when they differ from those of her employing institution. Privacy especially, Krasowski says, is "an important thing to think about now, with discussions about the privacy of information and user data. Librarians are at the forefront of this, and understanding what privacy is, since we see people as individuals—not data sets.”

The Code of Ethics are just guidelines, however—they're not legally binding, so violating them won't get a librarian fired.

18. They might hide the office supplies.

Most librarians are highly educated professionals who take their job very seriously. That said, they're humans, too, and the Tumblr Librarian Shaming collects some anonymous confessions from librarians who have behaved less-than-perfectly. That might mean getting garlic butter on the books, refusing to check out DVDs that are hard to find, transferring phone calls from abusive patrons to other libraries, or hiding the tape dispensers ("because people think that using ‘a little bit of tape’ means taking about a foot").

19. The library doesn't want your old magazines.

“We love to talk to you and answer your questions, so please interrupt us, and don’t think of us as scary,” Krasowski says. “You are our first priority, and libraries would not exist if not for you!”

There is one notable exception to this rule, however. “Please do not ask us if we want your moldy, outdated set of Encyclopedia Britannicas, or your mother’s collection of Better Homes and Gardens,” Paolini notes. The answer to that question will always be a resounding “No!”

This article first ran in 2018.

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