CLOSE
Original image
iStock

15 Secrets of Forensic Artists

Original image
iStock

Despite recent advancements in DNA evidence-gathering and high-tech investigative tools, a simple pencil-on-paper sketch can still have a significant impact on criminal cases. Forensic artists who create such sketches use eyewitness accounts, crime scene evidence, skeletal remains, and more to help illustrate and personify criminals and victims—all of it in the pursuit of bringing perpetrators to justice.

To better understand the details of the job, Mental Floss asked three veteran forensic artists about tricks of the trade, why they’re not actually trying to create an exact likeness, and how a bird’s nest can be one of their best tools. Here’s what we’ve learned.

1. SOME SKETCHES ARE INSPIRED BY SMELLS.

iStock

When witnesses sit down with law enforcement to relay their description of a criminal’s appearance, they might believe the only relevant information is what their eyes have seen. But according to Melissa Cooper, a freelance forensic artist based in California, all of their senses matter. “It often helps to ask questions that will trigger memory recall,” she says. “During one case interview, I asked [a witness] what stood out the most. She said, ‘His cologne.’ You’d think, ‘Oh, great, I can’t draw that,’ but scent is a huge enabler for memory. Now I know she can smell him and she’s right back in the scene. It’s a perfect state to be in.”

2. THEY NEED TO SUPPRESS THEIR CREATIVITY.

It's easy to imagine that forensic artists might remain hunched over a sketch for hours, trying to insert every last dimple and laugh line they could tease out of a witness. Wrong. According to Cooper, trying to create an exact likeness might make a sketch less likely to resonate with the public. “With a highly realistic portrait, someone might see it who knows the person, but if there’s one thing wrong, one detail, they’ll say, ‘Oh, that’s not my buddy,’” Cooper says. “When it’s more sketchy, more scribbled, you’re leaving more open to interpretation.”

Lisa Bailey, author of Ask a Forensic Artist and a consultant for several law enforcement agencies, agrees. “[Artists] are by necessity keeping their own self-expression and artistry out of it, and not adding information that would create a 'prettier’ image that could lead someone away from recognition.”

3. A SKULL CAN TELL ALL.

Courtesy of Lisa Bailey

Forensic artists have responsibilities that go far beyond sketching criminal suspects. Sometimes, they’re called upon to recreate the facial features of a deceased person by “building” out a face using a 3-D replica of a retrieved skull. Teaming with a forensic anthropologist who can usually determine the age, sex, ancestry, and height of the deceased, the artist uses clay to sculpt their missing features. “The skull says so much,” Cooper says. “It can tell you where the eyes angled, where the nostrils went [see image above], where the eyebrows were. Given the choice of a photo of a corpse that’s decomposing or a skull, I’d take the skull.”

4. THERE ARE NOT A LOT OF THEM WORKING FULL-TIME.

By some estimates, there are less than 100 full-time forensic artists in the country. That’s because most of the artists working cases are either freelancers hired by departments or active-duty officers or other agency employees who are called in when needed. “For the average-sized or smaller agency, it doesn't always make sense to have a full-time artist,” Bailey says. “Lots of cases don't require one—there's a video of the suspect, or investigators have already developed leads to the identity of the suspect. Even if an agency estimated the need for 20 or so sketches year, that's still not enough work to justify keeping a full-time artist on the payroll.”

5. DETECTIVES AREN’T ALWAYS HAPPY ABOUT USING SKETCHES.

Getty

Charles Jackson, one of the "dual duty" artists who retired from law enforcement as a detective in 2013 but continues to provide forensic sketches, says that his fellow investigators were often reluctant to circulate the art he produced. “The most surprising thing about the job is that it’s hard to get detectives to use the tool,” he says. “Generating evidence based on memory, I think they can sometimes be afraid to [have victims] testify to it.” Despite the potential for defense attorneys to call sketches into question, Jackson says that almost all detectives who wind up using them are glad they did. "It's always been a positive."

6. WITNESSES SIGN SKETCHES.

Once a sketch has been completed and passed on to the investigating officers, it’s considered official police evidence that needs to adhere to a chain of command. To make sure the illustration came from the memory of a specific person, the witness is usually asked to endorse it with a signature. “For a pencil composite, the witness will usually sign the back of the sketch, behind the area of the face so that it won't unintentionally be made public when it's scanned, or can't be accidentally cut off if the sketch is trimmed down to fit in a case file,” Bailey says. The original is then kept on file in an evidence room.

7. BIRD NESTS CAN BE A BIG HELP.

iStock

For cases where artists are called to help reconstruct the likeness of a decomposed or otherwise de-featured body, Cooper says that a good reference source for bodies found in the woods can often be found in a very unlikely place. “When dealing with a decomposed body, we’d like to get the color of the hair, and a good place to find that is in a bird’s nest nearby,” she says. “Birds love hair.”

8. SOMETIMES THEIR WORK IS GIVEN AS A GIFT.

Because many forensic artists can be skilled in age progression—trying to realize how a missing child might look years after their disappearance—families with missing loved ones will sometimes inquire about having a sketch done as part of their grieving process. “Sometimes it’s the actual parents, and sometimes it’s just one spouse who wants to give it to the other one,” Cooper says. “I sometimes get scared, not knowing how they’ll react, but they’re usually very grateful.”

9. THEY MIGHT BE DRAWING SOMEONE POLICE ALREADY KNOW ABOUT.

Courtesy of Melissa Cooper

According to Jackson, not all sketches are done in the proverbial dark. In some instances, authorities have a suspect in mind and are curious if a witness can match that image with their own description. “Detectives frequently call us to corroborate a suspect they have in mind, so it’s basically a composite sketch for a lead,” Jackson says.

10. SOME RECONSTRUCTIONS MIGHT GET A SMILE.

When Bailey is tasked with sculpting the features of a cold case victim, she pays attention to anything unusual or unique about their teeth. If a tooth is crooked or their smile is distinctive, she may decide to add a little smirk. “If there's anything unusual about the teeth, like gaps or crookedness, then we'll sculpt it with parted lips, or with a small smile, because someone might recognize the person just because of the teeth.”

11. SOFTWARE HELPS SOFTEN IMAGES.

IQBiometrix

Some departments without the resources to hire forensic artists rely on software that can digitally render faces. While their efficacy compared to hand-drawn images is open to debate, many forensic artists often rely on software when it’s time to prepare a victim's photographed image for public consumption. “There's a lot of work to do to make an image suitable for public release,” Bailey says. “The artist will have to digitally open the eyes, close the mouth and adjust the jaw, remove swathing and cloth that has been placed around the head, and realign the head so the shoulders aren't hunched up around the ears when they are lying on the morgue table.” Bruises, blood, wounds, and other marks are also retouched.

12. THEY CAN WORK FROM SURVEILLANCE FOOTAGE.

Not all renderings of suspected criminals come from memory. Sometimes, an artist will be called on to fill in the blanks left by incomplete or obscured surveillance footage. “If they have only a three-quarters shot of someone’s head from above, I can look at that,” Cooper says. “Knowing the anatomy of the head, I can show them what the rest of the person would look like.”

13. EARS CAN GIVE THEM A LITTLE TROUBLE.

Getty

Jackson says that many witnesses tend to retain visual information relating to the center of the face: the eyes, nose, mouth, and chin. “People generally have a hard time picking out ears,” he says, mainly because they just didn’t notice them. To assist witnesses with feature identification, some artists use an FBI manual that catalogs many common features and asks interviewees to point out which ones look familiar. Jackson uses one; Cooper doesn’t. “Pictures can be suggestible,” she says. “I like [details] to come from them.”

14. THEY WILL NOT DRAW YOU A CHUPACABRA.

Forensic artists occasionally tackle work outside of law enforcement duties: Cooper has worked with the Natural History Museum of Los Angeles with taxidermy efforts for exhibits. But requests to do anything too far off the beaten path are usually met with refusal. “My primary clients are law enforcement, but I once had someone from the Ellen Show wanting me to do a composite of a chupacabra, which Ellen’s wife apparently saw outside their house,” she says. “Someone else wanted to help interpret a dream for them. There’s an element of integrity to the job. I declined. You get a lot of weird requests.”

15. LUCK PLAYS A BIG PART.

Courtesy of Melissa Cooper

Artists working with law enforcement do everything they can to try and take a person’s memories and make them into a tangible image on a page. But no matter how striking the image, nothing will happen unless it ends up in the right place. “We're dealing with luck and timing,” Bailey says. “The right person needs to be looking at the right time. The best, most accurate facial approximation in the world can't do its job if a family member or friend isn't looking.”

Original image
Kimberly White/Getty Images
arrow
job secrets
12 Secrets of Sephora Employees
Original image
Kimberly White/Getty Images

With more than 2000 stores in 33 countries, Sephora has arguably become the ultimate destination for all things beauty-related. Founded in France in 1970, the cosmetics giant sells a variety of makeup, nail polish, perfume, and skincare products, but it’s not your average beauty store. The shops offer customers an interactive experience, with beauty advice and free samples galore. We got the skinny on what it’s like to work there—from the special vocabulary they use to why they’re always happy to give out samples.

1. THEY HAVE THEIR OWN LINGO.

Sephora employees use a variety of terms to refer to themselves, their wardrobe, and where they work. Employees who interact with customers on the sales floor (a.k.a. the stage) are dubbed cast members, and managers are called directors. Continuing the theatrical theme, Sephora employees refer to their uniforms as costumes and call the back area of the store the backstage. There's also a particular term they use to describe all the free loot they get—gratis.

2. WEARING MAKEUP IS A JOB REQUIREMENT.

A Sephora employee in uniform applies eyeshadow to another woman seated in a chair
Bryan Bedder/Getty Images

Sephora employees sometimes jokingly refer to their costumes’ futuristic style—black dresses with red stripes or black separates with red accents—as Star Trek attire. But besides donning Trek-y garb, Sephora employees must also wear fragrance and a full face of makeup. “We had a minimum amount that we had to wear every day, and we got written up if we didn’t wear it,” writes Garnetstar28, a former color and fragrance expert at Sephora, on Reddit. “In the beginning it was fun, but when I started working the opening shift I really started to hate having to put that much makeup on at 6 in the morning."

While most employees must wear eyeliner, eye shadow, mascara, foundation, blush, and lipstick, some of them can get away with wearing less makeup, depending on their area of specialty and the location of the store. And although they don’t necessarily need to wear products sold at Sephora, management often encourages employees to do so because many customers ask cast members about the products they personally use.

3. THEY MIGHT NEVER HAVE TO BUY THEIR OWN MAKEUP …

Reps from various beauty brands regularly visit Sephora stores to educate employees about their new products and how to use them. In these trainings, which typically occur a few times a week, Sephora workers may receive free products (in full, half, or sample sizes) to try. That can add up quickly, with some employees estimating that they’ve accumulated thousands of dollars worth of products. “I will most likely never have to buy mascara ever again,” writes Kaitierehh, a Sephora Color Lead (the manager of a store’s color cosmetics section), on Reddit.

4. … BUT IF THEY DO, THEY GET HEFTY DISCOUNTS.

A line of women pour over a new Sephora display of makeup in Australia
Mark Metcalfe/Getty Images

If Sephora employees want a specific product that’s missing from their gratis goodies, they can always purchase it from their employer—at a steep discount. Store policies vary, but most employees enjoy a 20 percent discount for in-store and online products. During the winter holidays, this discount increases to 30 percent, and products from Sephora’s own collection are always available for a 40 percent discount. Additionally, Sephora employees who work at stores inside J.C. Penney (Sephora has a partnership with the department store chain) enjoy a 20 to 30 percent discount on J.C. Penney products. Not a bad deal.

5. THEY CAN WORK THEIR WAY UP FROM CASHIER TO SKINCARE PHD.

At Sephora, most new hires—who don’t need to have any makeup application experience—start at the bottom, working as cashiers or stocking the shelves overnight. But opportunities for growth abound. “Once you feel comfortable you can let your managers know you want ‘to go through build’ where you will learn about all the different ‘worlds’ the store has to offer,” a Sephora employee going by littleboots writes on Reddit. “Eventually you will be tested, and if you pass, you will have your very own brush belt.”

Sephora employees go through plenty of training, from the Science of Sephora (a curriculum covering makeup application and customer service) to hands-on learning from brand reps. “Sephora is amazing about education,” says Kim Carpluk, a Senior Artist and Class Facilitator at one of the company's New York City locations. “I’ve grown so much as an artist in just three years with the company,” she tells Mental Floss.

Cast members who complete additional training (beyond Science of Sephora) are eligible to earn a Skincare PhD, a senior title bestowed upon employees who have comprehensive knowledge and serve as personal beauty advisors to customers. Additionally, a select few become part of the Sephora Pro team, traveling the country to demonstrate makeup application techniques and represent the company on the brand’s social media channels.

6. THEY WISH MORE PEOPLE WOULD PRACTICE GOOD HYGIENE.

A display of Mar Jacobs makeup a a Sephora store in Australia
Mark Metcalfe/Getty Images

The various testers around the store let customers dab on concealer, experiment with a new shade of gloss, or test a bold eye shadow. Although Sephora employees work hard to monitor and sanitize the testing stations, they can’t completely control what customers do. “I’ve seen people with cold sores, people with really nasty chapped lips, and people who were visibly sick using lipsticks and glosses on their mouths,” Garnetstar28 says. Besides the gross factor, contaminated makeup brushes, applicators, and wands can harbor bacteria (including E. coli) and spread infections. To minimize the risk, Sephora employees use alcohol-based sanitizers and encourage customers to use disposable applicators.

7. THEY AREN’T PRESSURED TO MAKE COMMISSIONS.

Unlike salespeople at other beauty retailers, Sephora employees don’t work off commission—so they feel free to give customers their unbiased opinions about products. “We just really care. The reason a lot of us work for Sephora is because we don’t have to work off commission,” Carpluk says. “We’re there to support each other and make our clients feel beautiful and happy, and suggest what’s right for them based on their particular concerns.”

To encourage cast members to be positive and friendly (without the motivation of commissions), Sephora offers customers online surveys that allow them to rate their experience at a store. Managers may also reward cast members who meet hourly sales goals (selling more than $100 worth of products in the next hour, for example) with free beauty products. “If we do extra well a manager might randomly let you choose extra gratis,” littleboots reveals.

8. THEY'RE NOT ALL WOMEN.

5 Sephora employees, 2 of them male, pose in front of a display in a Santa Monica store
Rebecca Sapp/Getty Images

While many of Sephora’s employees (and customers) are women, you can still find plenty of men in the store. “I have three beautiful amazing super talented drag queens on my artistry team," Kaitierehh says. “At one of my previous stores, I even had two straight boys on my cast.” At Carpluk’s store in New York City, the employee ratio is almost 50/50 males to females. “We have a lot of men that work with us,” she says. “We even have a lot of male clients come in. I recently did a small makeover for an actor—I walked him through how to use foundation and concealer.”

9. THEY’RE HAPPY TO GIVE YOU FREE SAMPLES …

Sephora is generous when it comes to free samples, and employees fully embrace the store’s bighearted policy. “I love to give out samples,” Carpluk says. “We’re there to help and to give out as many [samples] as possible. If you’re having trouble choosing between two foundations, we want you to take them home and try it out.” Typically, employees stick to giving three samples to each customer, but some are happy to give even more. “Anything we can squeeze into a container is the easiest—think foundation, primer, skin care,” littleboots says. “We can make a sad attempt to scrape out lip gloss or cut off a piece of lipstick too, it’s just not as effective.”

10. … BUT THE STORE’S GENEROUS RETURN POLICY CAN IRRITATE THEM.

A selection of makeup on display at a Sephora store in Beverly Hills, California
Joe Scarnici/Getty Images

Sephora’s return policy lets customers return anything (even "gently used" products) up to 60 days after buying it for a full refund, and customers who return items without a receipt get full store credit. While customers love the flexibility of trying products and returning them, some Sephora employees get frustrated when customers abuse the return policy. “I’ve seen entire articles written about how to take advantage of Sephora’s generous return policy by returning half used products and shades when the trends change and you get tired of them,” writes Ivy Boyd, who worked her way up at Sephora from a Product Consultant to Senior Education Consultant. “It infuriates me, to be honest, and is a very entitled attitude. When items are returned used, they are damaged out. They are destroyed. They go to complete waste.”

11. THEY MIGHT NOT WEAR MAKEUP WHEN THEY’RE OFF THE CLOCK.

Sephora employees are passionate about makeup, but many of them choose to go barefaced on their days off. Besides saving time by skipping makeup, they can give their skin and pores much needed time to “breathe” without being smothered in products. Not all employees forego makeup on their days off, though. “Every single day of my entire existence I wear makeup,” Carpluk admits.

12. THEY LOVE MAKING PEOPLE FEEL CONFIDENT.

A male Sephora employee applies powder to a seated woman holding a mirror and smiling at her reflection
Steve Jennings/Getty Images

Besides scoring free products and getting paid to work with makeup, Sephora employees love making people feel confident and beautiful. Whether they help a customer with acne find a good concealer or boost the self-confidence of someone with the right mascara, Sephora employees know the importance of self-image and the power of makeup to transform. “That’s actually why I feel happy going to work ever day,” Carpluk says. “A lot of women haven’t heard how beautiful their skin is, or how sparkly their eyes are, or that their lips are their best feature. I try to compliment my clients as much as possible throughout the service to let them know how gorgeous they are.”

Original image
iStock
arrow
job secrets
11 Secrets of Personal Shoppers
Original image
iStock

Personal shoppers aren't just for big spenders—they can help regular folks find clothing and accessories that are flattering, stylish, and budget-friendly, too. We spoke to a few of these fashion mavens to get a behind-the-scenes look at their job, whether it's how they can save you money, when they might encourage you to step out of your comfort zone, or why their feet are probably sore.

1. THEY DO MORE THAN SHOP.

“When I tell people I am a personal shopper, they think all I do is shop and hang out at the mall,” Nicole Borsuk, a personal shopper in Atlanta, tells Mental Floss. While buying clothing is a big part of the job, it's not as simple as it may sound—personal shoppers work closely with sales associates at retail stores to hunt down elusive pieces, put promising items on hold, and determine when new clothing will arrive at the store. And whether they are working with sales associates or advising their clients on what looks fashionable, personal shoppers need excellent communication and people skills. “You have to be very good at building relationships,” Borsuk says.

Personal shoppers who work as independent consultants also spend considerable time running their business: they write blog posts, search for new clients, and manage their finances. “Finding ways to grow and market my business … is one of the most important things I do,” Borsuk says. “However, I would much rather be spending time with my clients and be putting fabulous outfits together.”

2. THEIR WORK STARTS LONG BEFORE A CLIENT HITS THE DRESSING ROOM.

A young woman helping another woman assess a dress in a dressing room
iStock

According to Lori Wynne, a wardrobe consultant and personal shopper who owns Fashion With Flair in Atlanta, a personal shopper's work begins before a client is trying on clothing in a store’s dressing room. “My service starts by analyzing their closet and current wardrobe, creating ‘new’ outfits with the clothes they already own, culling items that do not fit their body or lifestyle, and creating a personalized shopping list,” she tells Mental Floss. Based on a client’s current wardrobe and shopping list, Wynne then chooses a store that best fits the client’s needs. “I shop before the client arrives in the store. I load the dressing room with the items, then the clients arrives. No sifting through the racks or going from store to store,” she says. “It is a very effective use of time for my busy professionals or stay-at-home moms.”

3. THEIR FEET ARE PROBABLY SORE.

Personal shoppers have firsthand knowledge of what it's like to "shop ‘til you drop." The constant walking through stores and standing in front of racks can make for some seriously sore feet. “My least favorite thing [about my job] is how much my feet hurt after a long day of shopping,” Wynne admits. Personal shopper James Gallichio adds that a desk job would be much easier on his body. “The hardest part is the constant exercise. Four days a week I do 5-8 hour shopping sessions where I’m walking around constantly, which takes a fair drain on energy,” he writes in a Reddit AMA.

4. THEY HAVE TO KNOW HOW TO SHOP FOR ALL SHAPES AND SIZES.

Turquoise women's t-shirts of various sizes from small to large hanging on wooden hangers
iStock

Personal shoppers emphasize that shopping for other people requires a vastly different skill set than shopping for oneself. “Some people may think that if they have great style, they can dress anyone,” Wynne says. “Your individual style doesn’t look good on every body type, age, and gender. A personal shopper must understand styles for all ages, budgets, and body types.”

Competent personal shoppers, then, have a comprehensive understanding of types of fabric, garment construction, and how different clothing brands flatter (or don’t flatter) diverse body types. Personal shoppers also pick clothing and accessories in colors that will complement a client’s skin tone and hair color, rather than opting for hues that they personally like.

5. THEIR FEE STRUCTURE CAN VARY CONSIDERABLY.

Personal shoppers who are employees of department stores are usually paid a salary and receive commissions on any items they convince a customer to buy. But independent personal shoppers, who are not affiliated with a store or line of clothing, have more flexibility. Because they directly bill their client, they can charge a variety of fees for their services, whether it's an hourly fee, a flat rate, or a package of multiple sessions. Some personal shoppers even offer a "complete makeover" package that includes additional services such as makeup application and hairstyling.

6. WEALTHY PEOPLE AREN’T THEIR ONLY CLIENTS ...

A woman in sunglasses carrying multiple pastel shopping bags
iStock

“Most people see hiring a personal shopper as a luxury,” personal shopper Lauren Bart tells Vogue Australia. But personal shoppers disagree. “You do not have to be wealthy to hire a personal shopper. I actually save my clients money and time,” Wynne says. By guiding them toward quality pieces that will last many years (rather than pieces that wear out after a few months), personal shoppers can save their clients some serious moola. Plus, they can discourage clients from buying clothing and accessories that they don’t love, minimizing the chance that clients will get bored of their purchase.

7. … BUT THEY PULL OUT ALL THE STOPS FOR BIG SPENDERS.

That said, personal shoppers also know how to cater to big spenders. Nicole Pollard, a celebrity stylist and personal shopper in Los Angeles, tells The Hollywood Reporter that she arranges for stores to open early, has a tailor on call, and pops expensive champagne for VIPs. “I live on text. It’s the fastest way to get things done such as opening Chanel on New Year’s Day or any other Rodeo [Drive] boutique at the crack of dawn,” she says. “Champagne, chocolates, coffee—whatever the store needs to do to keep the clients happy. The sky is the limit.”

Pollard will also go far to ensure her celebrity and royal clients don't end up in the same clothes as someone else at a big event—for example, by researching the colors of a particular dress shipped to local department stores and then ordering other hues unavailable locally for her clients.

8. THEY COAX CLIENTS OUT OF THEIR COMFORT ZONES.

Two women looking at books of samples in a clothing store
iStock

Besides giving their clients advice on which garments complement their body and skin tone, personal shoppers also encourage people to go a little wild. Without a personal shopper’s gentle nudging to experiment with a patterned blouse or shimmery sandal, a client may never consider certain items wearable. “I love it when my clients say, ‘If I had been shopping by myself, I wouldn't never [have] chosen that item. Now that I have it on, I love it!’” Wynne says. “It makes me feel good that I have encouraged them to try something new or out of their comfort zone. They immediately see the benefit of my expertise.”

9. THEY GO THE EXTRA MILE TO PLEASE THEIR CLIENTS.

Personal shoppers don't just bend over backward to please their uber-wealthy clients—they also go the extra mile when it comes to their regular customers. Many clients text and email their personal shoppers at the last minute for fashion emergencies, and personal shoppers often work on tight deadlines to find the perfect outfit. When Borsuk worked with a client who was hard to find tops for, she scoured stores looking for the perfect outfit for an upcoming bris. “I went to every store I could think of in metro Atlanta. We thought we had found the perfect outfit, but the skirt couldn’t be altered because of the way it was made,” Borsuk says. “The week before the bris I went to Neiman Marcus. They had items overnighted and had a courier take outfits to her house.”

Thankfully, a skirt that Borsuk threw in at the last minute worked with the original top. “Everyone thought she looked amazing, and she got so many compliments. She was thrilled! I was so happy that my client looked so good on such a special day,” she says.

10. THEY’RE UP CLOSE AND PERSONAL WITH THEIR CLIENTS’ INSECURITIES.

A woman contemplating two different dresses on wooden hangers
iStock

In the process of seeing a client’s home, closet, and naked (or barely clothed) body, personal shoppers can get to know their clients quite intimately. In the course of working together, some personal shoppers may even spot signs of body dysmorphia, compulsive buying disorder, or hoarding in their clients. Personal shopper and stylist Michelle McFarlane tells Cosmopolitan that helping people try on clothing requires vulnerability and trust. “People bring all kinds of insecurities and hang-ups with them when it comes to their clothes and their image, so you have to be adept at making people feel at ease,” she says. “Part of it is just having a kind, friendly, and understanding personality; the other part is prepping things ahead of time so the shopping experience goes off without a hitch.”

11. THEY LOVE USING CLOTHING TO MAKE PEOPLE HAPPY.

Personal shoppers stress that helping people find clothes they like is about more than clothing. With the right skirt or top, people may experience profound shifts in their body image, confidence, and self-esteem. “I love seeing how happy my clients are after our session, and how good they feel in their new clothes,” Borsuk says. “It is a great feeling to be able to make my clients feel more confident about the way they look.”

SECTIONS

arrow
LIVE SMARTER
More from mental floss studios