When Did the Do Not Call List Stop Working?

iStock
iStock

There was once a time when picking up a call from an unfamiliar number didn’t guarantee you’d be talking to a robot. For several years following its introduction in 2003, the Do Not Call list successfully sheltered individuals from unwanted calls about gym memberships and cheap travel packages. Companies respected the list, and if they didn’t, they faced legal ramifications.

Then, at the turn of the decade, something changed. Telemarketing scams began trickling through the cracks, and today the Do Not Call list is about as effective as a free cruise offered over the phone is free.

So what happened? It may not be evident to current members, but the National Do Not Call Registry does work—with some numbers, at least. According to the Do-Not-Call Implementation Act, telemarketers (excluding surveyors, politicians, and charities) can be fined up to $40,000 for ignoring the list. So when it comes to calls from legitimate, law-abiding businesses within the U.S., the Do Not Call list is a useful barrier. Problems arise when callers never intend to follow the law in the first place.

Around 2010, the same time the internet made international calls a lot less expensive, phone scammers began relocating outside the U.S. Whether they’re calling from India or Jamaica, voice over internet protocol technology makes spamming numbers with prerecorded messages cheap and easy. Another trick, known as "call spoofing," allows frauds to input fake caller IDs to make it seem like they’re calling from within the country. Some telemarketers even go so far as to call from the recipient’s home area code, leading the person on the receiving end to think it’s someone they know.

“It’s difficult to identify who’s actually placing the call because of the call spoofing,” Maureen Mahoney, a public policy fellow for Consumers Union’s End Robocalls campaign, tells Mental Floss. “So that also makes it difficult to track these people down.” Even when authorities do catch up to operations working in foreign countries, most of the money scammed from consumers has already been spent. It’s no wonder that the U.S. loses billions of dollars to scam calls each year.

Phone owners are well aware of the problem. “We actually sent out an email to our list asking what’s one of the issues you’re most concerned about, and overwhelmingly the response was robocalls,” Mahoney says. Consumers Union took action by launching their campaign to end robocalls in 2015. Instead of going after lawmakers, who often receive the brunt of the public’s blame, the initiative targets phone companies. A petition on the organization's website calls on phone company CEOs to “provide free tools to block unwanted robocalls before they reach my phone.”

“We really believe that the phone companies are in the best position to address the problem,” Mahoney says. “They’re the ones with the best engineers and the technology and the know-how.” Some industry leaders have taken steps to tackle the issue. Time Warner customers have the option to sign up for Nomorobo, a service that blocks illegal robocalls, for free. AT&T made a similar option available for select devices in December, and T-Mobile rolled out a robocall-blocking feature of its own in April. But there are still many companies that have no such resources available, or only offer them at an additional cost.

If electing to block robocalls through your service provider is impossible or impractical for you, there are other ways to protect yourself. When an unknown number lights up your screen, don’t pick up. Sometimes a “hello?” is all the information telemarketers need to confirm you’re a living human being who is worth calling again. If you do decide to answer, don’t be afraid to hang up as soon as things start feeling fishy. Staying on the phone gives scammers more opportunities to squeeze information from you, so even asking to be taken off their list is more trouble than it’s worth.

One of the most notorious scams to look out for today is the IRS phone scam. To trick their victims, callers (sometimes calling from a bogus Washington D.C. area code) will say they work for the IRS and demand to be paid immediately. Americans have been cheated out of tens of millions of dollars as a result of this scheme.

Mahoney also warns consumers to be wary of calls claiming to come from card services (“We can offer you a lower interest rate!”), tech support (“We can fix your computer!”), and even your phone company (“You need to pay your bills! Could we have your card information?”). Even if you suspect the call's legitimate, it's always best to end the conversation and call back using a number you trust. “If someone’s asking for your personal or financial information, hang up the phone right away,” Mahoney says. “Report it to the FCC.” You can contact the Federal Communications Commission with your complaints here.

We already know that the Do Not Call Registry alone isn’t enough to keep telemarketers at bay, but it doesn’t hurt to keep your name on the list—even if all it does is cut down the amount of robo-harassment you receive each week by a call or two.

Have you got a Big Question you'd like us to answer? If so, let us know by emailing us at bigquestions@mentalfloss.com.

Why is Friday the 13th Considered Unlucky?

iStock
iStock

Today, people around the globe will feel uneasy about getting out of bed, leaving their homes, or going about their normal daily routines, all because of a superstition. These unfortunate folks suffer from paraskavedekatriaphobia, a common neurosis familiar to us all: the fear of Friday the 13th. But just where did this superstitious association come from, and how did it catch on?

The truth is that no one is absolutely sure where the idea that Friday the 13th is unlucky originated. Donald Dossey, the founder of the Stress Management Center and Phobia Institute in Asheville, North Carolina, suspects the fear can be traced back to a Norse myth about 12 gods who had a dinner at Valhalla—the fabled hall where legendary Norse heroes feasted for eternity after they died—that was interrupted by a 13th guest, the evil and mischievous god Loki.

According to legend, Loki tricked Höðr (the blind god of winter and son of Odin, the supreme god in Norse mythology) into shooting his brother Baldr (the benevolent god of summer who was also a son of Odin) with a magical spear tipped with mistletoe—the only substance that could defeat him. Thus the number 13 was branded as unlucky because of the ominous period of mourning following the loss of such powerful gods by this unwanted 13th guest.

For whatever reason, among many cultures, the number 12 emerged throughout history as a "complete" number: There are 12 months in a year, 12 signs of the zodiac, 12 Gods of Olympus, 12 sons of Odin, 12 labors of Hercules, 12 Jyotirlingas or Hindu shrines where Shiva is worshipped, 12 successors of Muhammad in Shia Islam, and 12 tribes of Israel. In Christianity, Jesus was betrayed by one of his 12 Apostles—Judas—who was the 13th guest to arrive for the Last Supper. Surpassing the number 12 ostensibly unbalances the ideal nature of things; because it is seen as irregular and disrespectful of a sense of perfection, the number 13 bears the stigma of misfortune and bad luck we know today.

WHY FRIDAY?

Friday joins in the mix mostly because all of the early accounts of Jesus’s crucifixion agree that it took place on Friday—the standard day for crucifixions in Rome. As Chaucer noted in The Canterbury Tales, "And on a Friday fell all this mischance." Yet perpetuating Friday as an unlucky day in America came from the late 19th-century American tradition of holding all executions on Fridays; Friday the 13th became the unluckiest of days simply because it combined two distinct superstitions into one. According to the Oxford University Press Dictionary of Superstitions, the first reference to Friday the 13th itself wasn’t until 1913. (So despite actually occurring on Friday, October 13, 1307, the popular notion that the Friday the 13th stigma comes from the date on which the famed order of the Knights Templar were wiped out by King Philip of France is just a coincidence.)

The repercussions of these phobias reverberated through American culture, particularly in the 20th century. Most skyscrapers and hotels lack a 13th floor, which specifically comes from the tendency in the early 1900s for buildings in New York City to omit the unlucky number (though the Empire State Building has a 13th floor). Some street addresses also skip from 12 to 14, while airports may skip the 13th gate. Allegedly, the popular Friday the 13th films were so-named just to cash in on this menacing date recognition, not because the filmmakers actually believed the date to be unlucky.

So, is Friday the 13th actually unlucky? Despite centuries of superstitious behavior, it largely seems like psychological mumbo jumbo. One 1993 study seemed to reveal that, statistically speaking, Friday the 13th is unlucky, but the study's authors told LiveScience that though the data was accurate, "the paper was just a bit of fun and not to be taken seriously." Other studies have shown no correlation between things like increased accidents or injuries and Friday the 13th.

And Friday the 13th isn't a big deal in other cultures, which have their own unlucky days: Greeks and Spanish-speaking countries consider Tuesday the 13th to be the unluckiest day, while Italians steer clear of Friday the 17th. So today, try to rest a little easy—Friday the 13th may not be so unlucky after all.

Additional Source: 13: The Story of the World’s Most Popular Superstition.

Have you got a Big Question you'd like us to answer? If so, let us know by emailing us at bigquestions@mentalfloss.com.

Does the Full Moon Really Make People Act Crazy?

iStock.com/voraorn
iStock.com/voraorn

Along with Mercury in retrograde, the full moon is a pretty popular scapegoat for bad luck and bizarre behavior. Encounter someone acting strangely? Blame it on the lunar phases! It's said that crime rates increase and emergency rooms are much busier during the full moon (though a 2004 study debunked this claim). Plus, there's that whole werewolf thing. Why would this be? The reasoning is that the moon, which affects the ocean's tides, probably exerts a similar effect on us, because the human body is made mostly of water.

This belief that the moon influences behavior is so widely held—reportedly, even 80 percent of nurses and 64 percent of doctors think it's true, according to a 1987 paper published in the Journal of Emergency Medicine [PDF]—that in 2012 a team of researchers at Université Laval's School of Psychology in Canada decided to find out if mental illness and the phases of the moon are linked [PDF].

To test the theory, the researchers evaluated 771 patients who visited emergency rooms at two hospitals in Montreal between March 2005 and April 2008. The patients chosen complained of chest pains, which doctors could not determine a medical cause for the pains. Many of the patients suffered from panic attacks, anxiety and mood disorders, or suicidal thoughts.

When the researchers compared the time of the visits to the phases of the moon, they found that there was no link between the incidence of psychological problems and the four lunar phases, with one exception: in the last lunar quarter, anxiety disorders were 32 percent less frequent. "This may be coincidental or due to factors we did not take into account," Dr. Geneviève Belleville, who directed the team of researchers, said. "But one thing is certain: we observed no full-moon or new-moon effect on psychological problems."

So rest easy (or maybe not): If people seem to act crazy during the full moon, their behavior is likely pretty similar during the rest of the lunar cycle as well.

Have you got a Big Question you'd like us to answer? If so, let us know by emailing us at bigquestions@mentalfloss.com.

SECTIONS

arrow
LIVE SMARTER