12 Fresh-Baked Facts About Entenmann's

Entenmann's / iStock
Entenmann's / iStock

You know the blue-and-white packaging and that elegant cursive logo. And there's a good chance you know just where to find all those Honey Buns, crumb coffee cakes, and chocolate chip cookies in your local supermarket. But we're willing to bet a box of chocolate frosted doughnuts—the company’s best seller—that there are a few things you don’t know about Entenmann’s.

1. IT ALL STARTED IN BROOKLYN.

erlyrizrjr via Flickr // CC BY-SA 2.0

William Entenmann learned the baking trade in Stuttgart, Germany, where he spent his teenage years working at a bread factory. Eager to set out on his own, he moved to America with his family, and in 1898 opened a bakery on Rogers Street in Brooklyn. Every day, he delivered fresh-baked rolls, cakes, and bread loaves by horse-drawn wagon to customers throughout the neighborhood.

2. IT BECAME A LONG ISLAND TRADITION BY FLUKE.

A few years after opening his Brooklyn shop, William’s son, William Entenmann, Jr., came down with rheumatic fever. The family doctor recommended they move out of the city, where fresh air could flush out the illness. Entenmann moved his bakery 40 miles east to Bay Shore, Long Island, and eventually passed it down to his son, who helped grow Entenmann's into a profitable, far-reaching company. In 1961, Entenmann's opened what was then the world’s largest commercial bakery on the site of the elder Entenmann's shop. It remained a Long Island institution until 2014, when parent company Grupo Bimbo closed it.

3. BREAD USED TO BE A SPECIALTY.

For decades, Entenmann's turned out loaves of bread along with pastries, pies, and its original best seller, All Butter Loaf Cake. In 1951, after William Entenmann, Jr., died of a heart attack, his wife, Martha, and children gathered to discuss the company’s future. They decided they needed to narrow their focus in order to stay competitive. So they jettisoned the bread loaves and put all the company’s manufacturing muscle behind its pies, cakes, and other sweet treats.

4. MOVING TO SUPERMARKET SALES WAS A RISK.

The Entenmann family also decided to do away with home delivery and focus solely on retail sales. After decades spent building a loyal network of delivery customers, this was a big risk. And it was difficult to stay the course after frozen food sales, mail order, and other opportunities came calling. But the Entenmanns stuck with their choice and were rewarded handsomely as they rode the growth of the supermarket industry in America.

5. FRANK SINATRA HAD A STANDING ORDER.

The famous crooner had a thing for Entenmann’s coffee crumb cake, and would receive weekly deliveries to his house. Other famous clientele included J.P. Morgan and the Vanderbilt family.

6. THE COMPANY INVENTED THE FIRST SEE-THROUGH BOX FOR BAKED GOODS.

A few years after going all-in on retail sales, Martha Entenmann and sons had a revelation: If customers were able to see pies and cakes on display at the bakery, then shouldn’t the same hold true at the supermarket? In 1959, Entenmann’s came out with the first see-through packaging for baked goods. The company’s cellophane window boosted sales and quickly became an industry standard.

7. PEOPLE WOULD PASS THE CAKES AND PIES OFF AS UPSCALE TREATS.

In a 1979 feature for New York Magazine, writer Jean Bergantini Grillo confessed to passing off Entenmann's baked goods as her own gourmet creations. She also wrote about image-conscious hosts and hostesses who would present the company’s creations as homemade, or fresh from the local bakery. "Rich people have been stocking up on Entenmann’s cakes and pies for years, craftily disposing of the telltale boxes and serving them anonymously."

8. IT BATTLED NAGGING RUMORS INVOLVING A RELIGIOUS LEADER.

In the late '70s and early '80s, word spread that Entenmann's was funneling money into the Reverend Sun Myung Moon’s Unification Church. It’s not clear how the Korean religious leader, who considered himself the messiah and was imprisoned for tax fraud, came to be linked with a baked goods company. But the rumor was persistent. In 1979, Entenmann's sent out 10,000 letters to clergymen and other influential sources pleading its case. "Absolutely, completely, unequivocally false, untrue and unfounded," was how a company spokesman put it to the Associated Press.

9. IT’S BEEN THROUGH QUITE THE CORPORATE SHUFFLE.

The Entenmann family sold the company to pharmaceutical giant Warner-Lambert in 1978. Four years later, Warner sold the baking brand to General Foods, which then sold Entenmann's to Kraft. The company was sold again several years later, this time to Bestfoods, which was purchased by Unilever in 2000. Unilever offloaded its baking division to Canadian manufacturer George Weston. Finally, in 2008, Entenmann’s sold to Mexican baking company Grupo Bimbo, its current owner.

10. IT SELLS SCENTED CANDLES.

Ever wished your home or apartment smelled more like butter pound cake? Well wish no more! Several years ago, Entenmann's introduced scented candles that recreated the smell of some of its hallmark creations, like apple strudel, caramel pecan pie and, yes, butter pound cake. The candles even come in see-through boxes that replicate the baked goods’ packaging.

11. IT TURNS OUT MORE THAN 100,000 DOUGHNUTS EVERY HOUR.

To keep all those college dorms and office break rooms stocked, Entenmann's turns out a dizzying 15 million donuts every week, and upwards of 780 million each year.

12. THE ENTENMANN FAMILY IS STILL IN BUSINESS.

The wine business, that is. After selling the baking company in 1978, Robert Entenmann, grandson of founder William, bought a potato farm on Long Island’s North Fork and turned it into a horse farm. In the mid-'90s, he converted the property into a vineyard, and today it turns out bottles of red, white, and bubbly under the Martha Clara label.

The $13,000 Epiphany That Made Orville Redenbacher a National Popcorn King

iStock.com/NoDerog
iStock.com/NoDerog

Happy National Popcorn Day! While you’re no doubt celebrating with a bowl of freshly popped, liberally buttered popcorn, here’s something else to digest: Orville Redenbacher originally called his product Red-Bow.

In 1951, Redenbacher and his partner, a fellow Purdue grad named Charlie Bowman, purchased the George F. Chester and Son seed corn plant in Boone Township, Indiana. Though Redenbacher’s background was in agronomy and plant genetics, he had dabbled in popcorn, and was friendly with the Chester family.

Eventually, Carl Hartman was brought in to experiment. In 1969, when the trio had developed a seed they felt really confident in, they went to market. They dubbed the product “Red-Bow,” a nod to “Redenbacher” and “Bowman.”

The product was a hit regionally, but by 1970, Bowman and Redenbacher were ready for a national audience and hired a Chicago advertising agency to advise them on branding strategy. At their first meeting, Redenbacher talked about popcorn for three hours. “Come back next week and we’ll have something for you,” he was told afterward.

The following week, he turned to the agency and was told that “Orville Redenbacher’s” was the perfect name for the fledgling popcorn brand. “Golly, no,” he said. “Redenbacher is such a ... funny name.” That was the point, they told him, and they must have made a convincing case for it, because Orville Redenbacher is the brand we know today—and the man himself is still a well-known spokesman more than 20 years after his death.

Still, Redenbacher wasn’t sure that the $13,000 fee the agency had charged was money well spent. “I drove back to Indiana wryly thinking we had paid $13,000 for someone to come up with the same name my mother had come up with when I was born,” Redenbacher later wrote.

Hungry for more Redenbacher? Take a look at the inventor at work in the vintage commercial below.

11 Secrets of Restaurant Servers

iStock.com/andresr
iStock.com/andresr

If you enjoy eating at restaurants, it's worth getting to know the waitstaff. Servers are the face of the establishments where they work, and often the last people to handle your food before it reaches your table.

"People think it’s an easy job, and it’s really not," Alexis, a server who’s worked in the business for 30 years, tells Mental Floss. She says, jokingly, "You want a professional handling your food, because we have your life in our hands."

Even if they don't spit on your plate (which thankfully they almost never will), a waiter can shape your dining experience. We spoke with some seasoned professionals about how they deal with rude customers, what they wish more customers would do, and other secrets of the job.

1. Server pay varies greatly.

The minimum wage changes from state to state, but for tipped workers like servers, the difference in pay can be even more drastic depending on where you work. In over a dozen states, if a worker typically makes a certain amount per month in tips (often $20-$30), their employers are only required to pay them a minimum of $2.13 an hour. That’s how much Jeff, a video producer who’s held various jobs in the restaurant industry, made when serving tables in New Jersey. “Usually, if I had a full paycheck of serving I could just put a little bit of gas into the tank,” he tells Mental Floss.

Waiters and waitresses in many states rely almost entirely on tips to make a living—but that’s not the case everywhere. California, Oregon, and Washington each pay tipped employees minimum hourly wages over $10. Jon, who currently works at a casual fine dining restaurant in Portland, Oregon, gets $12 an hour from his employer. Including tips, he typically earns $230 a day before taxes, and brings home about $34,000 a year on a 25-hour work week.

2. They split up tips among the restaurant staff.

Here’s another reason to be generous with your tips: Whatever extra money you leave on the table may be going to more than one person. If you ordered a drink from the bar, or if there was anyone other than your server bringing your food and clearing it from the table, that tip will likely be split up. At one restaurant job, Jeff says he paid food expeditors (workers who run food from the kitchen to tables) 10 percent of whatever tips he earned.

3. Waiters and waitresses know how to handle rude customers.

In addition to taking orders and serving food, servers are often forced to de-escalate conflicts. For many people waiting tables, this means acting sweet and professional no matter how angry customers get. Jon’s strategy is to “treat them like a child, smile, tell them everything they want to hear and remind yourself that it’ll be over soon.” Similarly, Mike (not his real name), a server at a farm-to-table restaurant in Texas, likes to “kill them with kindness." He tells Mental Floss he tries to “be the bigger man and [not] return sour attitudes back to people who don’t treat me with respect. If nothing else I can hold my head high knowing I did my job to the best of my ability and didn’t let their negativity affect my day with other, more pleasant patrons.”

Alexis, who currently waits tables at a family-owned restaurant in California, goes beyond faking a smile and makes a point to practice empathy when serving rude guests. “There’s a hospital near my restaurant, and people come there for comfort food with hospital visitor stickers on their clothes all the time. And I know then that they’re going through something traumatic usually. So when people are acting badly, I put imaginary hospital stickers on their clothes and try to remove my ego.”

4. Your waiter (probably) won’t spit in your food.

While most servers have had to deal with a customer who treats them poorly, they rarely retaliate. On the old urban legend of servers spitting in their customer’s food, Alexis says, “Never seen anybody mess with anybody’s food out of spite or malicious intent. I’ve never seen it happen and I’ve never actually done it. I don’t need to get back at people like that.”

5. Servers do more than wait tables.

Most customers just see one aspect of a server's jobs. When they’re not refilling your drinks and bringing you condiments, they're doing side work—either before the restaurant opens, after the last guest leaves, or in between waiting tables. “It could be rolling silverware, filling sauces, cutting lemons, rotating salad bars, stuff like that,” Jeff says. “It’s not just serving and you leave; there’s usually something else behind the scenes that the server has to do.”

Alexis says that in addition to hosting and serving, she has to prep to-go orders, bus tables, and wash dishes. "We’re expected to be working every moment,” she says.

6. Waiters have some wild stories.

Though parts of the job are tedious, servers are bound to see interesting things. Alexis recalls a husband and wife who were regulars at the restaurant where she worked in the 1990s; the man was later arrested for murder. “I found out when a newspaper reporter started asking me questions about them,” she says. “I’m quoted on the front page of the LA Times as saying ‘A waitress in a local coffee shop said they were a nightmare!’”

Other stories are lighter. “When I worked at Red Robin there was a lady that came in every morning and would ask to sit in the same booth," Jon says. "She carried a bag [of] stuffed animals (mostly dragons) and situated them around the booth, always in the same spots, she’d talk to them throughout her dining experience.”

7. Waiters hate it when you don't know what you want.

The simplest way to get on your server’s good side is to know exactly what you want when you tell them you're ready to order. That means not wasting their time stalling as you speed-read the menu. If you haven't decided on a dish, let your server know and trust that they'll return to your table in a few minutes. “Don’t tell your server you’re ready to order if you’re not ready to order,” Alexis says. “I’m like ‘Come on, I know you’re not ready. I’m going someplace else and I’ll be back.’”

It also means not asking your server to make several trips to your table in the span of a few minutes. Mike says that customers asking for items one at a time is one of his biggest pet peeves. “[Customers will say] ‘I need salt. I need hot sauce. I need another [...] drink.’ I was away from the table for 30 seconds each time. Those requests could easily be fulfilled in one trip to the kitchen.”

8. Waiters hate when you ask to move tables.

Next time you get seated in a restaurant, think twice before asking your server to switch tables. Restaurants divide their floor plan into sections, and each server is responsible for a different group of tables. The hosts in charge of seating rotate these sections to distribute guests evenly to servers; by asking to move, you may be depriving one server of an hour’s worth of tips while creating extra work for a server who’s already swamped. According Jon, the worst time to complain about where you were seated is when a restaurant is busy: “Sometimes this isn’t a problem if we’re slow, but if it’s a Friday/Saturday chances are you were put there for a reason.”

9. Servers work when everyone else gets the day off.

Servers have to be prepared to work a different schedule every week, work late into the night, and work on weekends. This can make maintaining a normal social life challenging. “My schedule can be troublesome, my girlfriend/friends have the opposite schedule as me so I’m never able to make it out on weekends or holidays,” Jon says.

And on the days many 9-to-5 workers go out to celebrate, servers have to wait on them. “Where I currently work I have worked Christmas Eve, Christmas, New Years Eve, New Years Day, and I will have to work on Mardi Gras (in the South),” Mike says. “I was leaving for work as my family arrived at my house for Christmas. I missed a New Years party in my house. If I hadn’t requested if off as soon as I began working there I’m almost certain I’d have to work 15 [hours] on my birthday.”

10. Your server might give you a free drink if you order it at the right time.

Asking your server for a free stuff likely won’t get you anywhere, but there is one thing you can do to possibly have a drink taken off your bill. If you wait until after your meal is served to order something cheap like a soft drink, Alexis says there’s a chance you won’t get charged for it all. “Not alcoholic drinks, but I’m talking about a cup of coffee or a soda or something like that, especially if you’re already paying for other beverages,” she says. “The server might get too busy or might not be inclined to go back to the POS [point of sale] system and add them on to your bill. It’s more trouble than it’s worth sometimes.”

11. Waiters want you to learn their names.

There’s a reason most servers introduce themselves before taking your order: They’d much rather you use their real names than a demeaning nickname. “Don’t call me sweetheart! I’m wearing a damn name tag,” Alexis says. “Sometimes I respond well, and other times no.”

And if your server doesn’t introduce themselves and isn’t wearing a name tag, Jon says it doesn’t hurt to ask. “Ask what the servers name is and refer them by name when you’re talking to them.” He says it’s “refreshing when a guest does this.”

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