11 Filling Facts About Chick-fil-A

Earning the title of America's favorite fast food restaurant is not something that happens overnight. Founder S. Truett Cathy and his family have been selling their chicken sandwiches and waffle fries to hungry customers across much of the country for seven decades, and each year the company adds dozens and dozens of new locations to the map. If there isn't one already, chances are that there will be a Chick-fil-A near you soon, so here are some things that you might not know about the chain.


In 1946, Samuel Truett Cathy and his brother Ben opened a small restaurant called the Dwarf Grill in Hapeville, Georgia, roughly 80 miles from where they were born in Eatonton. According to the company [PDF], Cathy was approached by the owners of the Goode Brothers Poultry company of Atlanta with a problem and a potential offer. That set of brothers, Jim and Hall Goode, had been asked to provide boneless, skinless chicken breasts for airline meals, but at the end of their process, the chicken did not meet airline requirements and could not be used. Cathy agreed to accept the shipment of chicken and began developing a way to make it work for his restaurant’s menu.

After trying various cooking methods, ingredients, and seasonings, he arrived at one (which included two pickle slices) that his customers liked and added it to the menu. The company says that the secret recipe has not changed over the past 50 years, and that it is locked away in a vault at Chick-fil-A headquarters.



The chicken in Chick-fil-A sandwiches is fried in 100 percent refined peanut oil, which the company says is a part of the secret. The supply of peanuts comes from 1600 farms in states including Georgia, Florida, and Alabama. The oil reportedly does not add flavor to the chicken, and Chick-fil-A says that the refining process used by its suppliers removes the proteins that trigger reactions in those who suffer from peanut allergies, though they still suggest that customers with allergies consult their doctors first.


After inventing the hit sandwich, Cathy needed to call it something. “He began to reflect on the product, made from what was widely considered to be the best part of the chicken—a boneless breast,” reads an official origin statement from the company [PDF]. Comparing his sandwich to a beef fillet (the “best cut of beef”), Cathy decided it could be called a chicken fillet, which became chick fillet, which became Chick-fil-A. The “A” in the name was capitalized to indicate that the food the restaurant served was of the best quality.


Chick-fil-A now has over 2000 locations in 43 states across the country, but customers used to have to visit shopping malls to get their chicken sandwich and waffle fries fix. The first in-mall restaurant opened in the suburbs of Atlanta in 1967 (not long after the birth of the mall food court). The shift to establishing more standalone locations came in 1994, and Chick-fil-A’s memorable billboard campaigns soon followed.


Because the company was in the business of selling sandwiches and not burgers, Chick-fil-A adopted spokes-cows as ambassadors of the “Eat Mor Chikin” movement. From 1995 until present day, real cows (and some fake ones) have starred in the restaurant's billboards, television commercials, print ads, and Facebook posts. For Cow Appreciation Day 2015, Chick-fil-A introduced the world to Cowboy Phil, the farmer and caretaker at the animal rental site where the four cows (named Freedom, Freckles, Kat, and Molly) live with other trained industry animals.


Because of Cathy’s religious beliefs, all restaurant locations are closed for the Sabbath and holidays like Christmas and Thanksgiving. “My decision to close on Sunday came the first week it was in business,” Cathy said in a short documentary. “I was thoroughly exhausted and I had to make a decision. I needed that day, I want to preserve that day. Sunday is the Lord’s Day … we haven’t been open on Sunday in 50 years and we don’t intend to change that policy.”

However, individual Chick-fil-A stores will temporarily break protocol, as one Orlando-based restaurant did on June 12 to feed those who donated blood to help the victims of the Pulse nightclub shooting that weekend.


The ever-expanding chain has a tradition that hardcore fans eagerly anticipate. The First 100 program celebrates the opening of each new Chick-fil-A location by giving the first 100 people in line free meals (one per week) for an entire year. Customers often camp out to be a part of that select few, and winners have successfully flipped their passes on eBay for cold hard cash. According to the Tampa Bay Times, there is even one superfan who has attended over 110 camp outs and has traveled up to 2900 miles for a single opening.


Want a chicken sandwich with a little kick, or something flatter and more Mexican inspired? According to some sources, Chick-fil-A’s secret menu includes a buffalo chicken sandwich and a chicken quesadilla for those in the know. There is also a way to get a free soft serve instead of a toy when snacking from the kid’s menu, and some have asked for blueberry cheesecake slices blended into vanilla milkshakes.


Chicken sandwich lovers in Atlanta have the opportunity to tour the Chick-fil-A headquarters in Georgia to learn more about the history and culture of the company. Called the Backstage Home Office Tour, the experience costs $10 per person for “The Original” and $20 per person for “The Deluxe,” which includes a look at Truett Cathy’s office and a shuttle ride to the innovation center and development kitchen.


In addition to branded T-shirts and drinking glasses, Chick-fil-A fans can also show their love for the chain by purchasing umbrellas, cow-themed clocks, and cowbells from their online merch store. Past items that are currently not available online include Chick-fil-A visors, antenna toppers, golf towels, mouse pads, memo boards, backpacks, sunglasses, and rulers.


Chick-fil-A announced in 2014 that it would be making the major shift to using only antibiotic-free chicken at its restaurants by the year 2019. According to CNN, the antibiotics are used to stimulate growth and make the chickens less likely to become diseased, but the FDA and others have expressed concerns that the use of antibiotics for unnecessary purposes would lead to dangerous diseases becoming resistant.

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Supermarket Introduces 'Quiet Hour' to Help Customers With Autism Feel at Ease
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For some people on the autism spectrum, a routine trip to the supermarket can quickly morph into a nightmare. It’s not just the crowds and commotion that trigger feelings of panic—sounds that many shoppers have learned to tune out, like intercom announcements or beeps from the checkout scanner, can all add up to cause sensory overload. But grocery stores don’t have to be a source of dread for people with such sensitivities. By turning down the volume for one hour each day, one supermarket is making itself more inclusive to a greater number of customers.

As Mashable reports, Australian grocery store chain Coles is partnering with the Autism Spectrum Australia (Aspect) organization to roll out "quiet hour" in two of its stores. From 10:30 to 11:30 a.m., the lights will be dimmed by 50 percent, the radio and register sounds will be turned down to their lowest volumes, and cart collection and non-emergency PA announcements will be put on hold. The changes are meant to accommodate shoppers with autism and their families, but all shoppers are welcome.

The initiative is based on research conducted by Aspect on people on the autism spectrum and those who care for them. In addition to modifying the atmosphere, Coles has taken steps to educate its staff. If someone does start to feel overwhelmed in a Coles stores, employees trained in understanding and dealing with autism symptoms will be on hand to assist them.

Coles is following the lead of several chains that have made themselves more inviting to shoppers on the spectrum. Last year, British supermarket chain Asda introduced its own quiet hour, and Toys "R" US implemented something similar in its UK stores for the holiday season.

The Coles initiative is just a trial run for now, but if the customer reaction is positive enough it may be here to stay. Visitors to their Ringwood and Balwyn East stores in Victoria will have a chance to experience it now through the end of October.

[h/t Mashable]

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Getty Images/Hulton Archive
10 of the Worst Jobs in the Victorian Era
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Next time you complain about your boring desk job, think back to Victorian times—an era before the concept of occupational health and safety rules—and count yourself lucky. Back then, people were forced to think of some imaginative ways to earn a living, from seeking out treasure in the sewers to literally selling excrement.


Leeches were once a useful commodity, with both doctors and quacks using the blood-sucking creatures to treat a number of ailments, ranging from headaches to "hysteria." But pity the poor leech collector who had to use themselves as a human trap. The job usually fell to poor country women, who would wade into dirty ponds in the hope of attracting a host of leeches. Once the critters attached to the leech collector’s legs, the individual would prise them off and collect them in a box or pot. Leeches can survive for up to a year with no food, so they could be stored at the pharmacy to be dished out as required. Unsurprisingly, leech collectors were in danger of suffering from excess blood loss and infectious diseases.


Despite the clean-sounding name, this job actually involved collecting dog feces from the streets of London to sell to tanners, who used it in the leather-making process. Dog poop was known as "pure" because it was used to purify the leather and make it more flexible [PDF]. Leather was in great demand in Victorian times, as it was used not only as tack for horses but for shoes, boots, bags, and in bookbinding. Pure collectors haunted the streets where stray dogs amassed, scooping up the poop and keeping it in a covered bucket before selling it on to the tanners. Some collectors wore a black glove to protect their scooping hand, but others considered it harder to keep a glove clean than a hand and eschewed the protection altogether.


A Victorian illustration of a tosher, or sewer collector
An 1851 illustration of a sewer-hunter or "tosher."
Wikimedia // Public Domain

Victorian London had a huge network of over-worked sewers under the city, washing away the effluence of the crowded metropolis. Toshers made their living down in the dark sewers, sifting through raw sewage to find any valuables that had fallen down the drain. It was extremely dangerous work: Noxious fumes formed deadly pockets, the tunnels frequently crumbled, there were swarms of rats, and at any moment the sluices might be opened and a tide of filthy water might wash the toshers away. As a result of these dangers, toshers generally worked in groups, instantly recognizable in their canvas trousers, aprons with many large pockets (in which to stash their booty), and lanterns strapped to their chests. Most toshers also carried a long pole with a hoe at the end to investigate piles of human waste for dropped treasures, or with which to steady themselves if they stumbled in the gloom. After 1840 it became illegal to enter the sewers without permission and so toshers began working late at night or early in the morning to avoid detection. Despite the stinking and dangerous conditions, it was a lucrative business for the working classes, with many a coin or silver spoon sloshing about in the quagmire.


Matchsticks are made by cutting wood into thin sticks and then dipping the ends into white phosphorus—a highly toxic chemical. In the Victorian era, this work was mainly performed by teenage girls who worked in terrible conditions, often for between 12 and 16 hours a day with few breaks. The girls were forced to eat at their work stations, meaning the toxic phosphorus got into their food, leading to some developing the dreadful condition known as “phossy jaw”—whereby the jawbone becomes infected, leading to severe disfigurement.


Like the toshers, these workers made their meagre money from dredging through the gloop looking for items of value to sell, although in this case they were plying their messy trade on the shores of the Thames instead of mostly in the sewers. Seen as a step down from a tosher, the mudlarks were usually children, who collected anything that could be sold, including rags (for making paper), driftwood (dried out for firewood) and any coins or treasure that might find its way into the river. Not only was it a filthy job, but it was also very dangerous, since the tidal nature of the Thames meant it was easy for children to be washed away or become stuck in the soft mud.


A photograph of a very happy chimney sweep

Tiny children as young as four years old were employed as chimney sweeps, their small stature making them the perfect size to scale up the brick chimneys. All the climbing in the claustrophobic space of a chimney meant many sweeps’ elbows and knees were scraped raw, until repeated climbing covered them with calluses. Inhaling the dust and smoke from chimneys meant many chimney sweeps suffered irreversible lung damage. Smaller sweeps were the most sought-after, so many were deliberately underfed to stunt their growth and most had outgrown the profession by the age of 10. Some poor children became stuck in the chimneys or were unwilling to make the climb, and anecdotal evidence suggests their bosses might light a fire underneath to inspire the poor mite to find their way out at the top of the chimney. Fortunately, an 1840 law made it illegal for anyone under the age of 21 to climb and clean a chimney, though some unscrupulous fellows still continued the practice.


Anyone familiar with Charles Dickens’s Oliver Twist will remember that one of the orphan’s hated early jobs was as a mute for undertaker Mr. Sowerberry. A component of the extremely complex (and lucrative) Victorian funeral practices, mutes were required to dress all in black with a sash (usually also black, but white for children), while carrying a long cloth-covered stick and standing mournfully and silently at the door of the deceased’s house before leading the coffin on its processional route to the graveyard.


An illustration of a group of Victorian men watching rat-baiting.
Getty Images/Rischgitz

Rat catchers usually employed a small dog or ferret to search out the rats that infested the streets and houses of Victorian Britain. They frequently caught the rats alive, as they could sell the animal to “ratters,” who put the rats into a pit and set a terrier loose upon them while onlookers made bets about how long it would take for the dog to kill them all. Catching rats was a dangerous business—not only did the vermin harbor disease, but their bites could cause terrible infections. One of the most famous Victorian rat catchers was Jack Black, who worked for Queen Victoria herself. Black was interviewed for Henry Mayhew’s seminal tome on Britain’s working classes, London Labour and the London Poor (1851) in which he revealed that he used a cage which could store up to 1000 live rats at a time. The rats could be stored like this for days as long as Black fed them—if he forgot, the rats would begin fighting and eating each other, ruining his spoils.


The “job” of crossing sweeper reveals the entrepreneurial spirit of the Victorian poor. These children would claim an area of the street as their patch, and when a rich man or woman wished to exit their carriage and walk across the filth-strewn street, the sweeper would walk before them clearing the detritus from their path, ensuring their patron’s clothes and shoes stayed clean. Crossing sweepers were regarded as just a step up from beggars, and worked in the hopes of receiving a tip. Their services were no doubt sometimes appreciated: The streets during this period were mud-soaked and piled with horse manure. The poor sweepers not only had to endure the dismal conditions whatever the weather, but were also constantly dodging speeding horse-drawn cabs and omnibuses.


An 1840 drawing of a group of resurrectionists at work
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In the early 19th century the only cadavers available to medical schools and anatomists were those of criminals who had been sentenced to death, leading to a severe shortage of bodies to dissect. Medical schools paid a handsome fee to those delivering a body in good condition, and as a result many wily Victorians saw an opportunity to make some money by robbing recently dug graves. The problem became so severe that family members took to guarding the graves of the recently deceased to prevent the resurrectionists sneaking in and unearthing their dearly departed.

The "profession" was taken to an extreme by William Burke and William Hare who were thought to have murdered 16 unfortunates between 1827 and 1828. The pair enticed victims to their boarding house, plied them with alcohol and then suffocated them, ensuring the body stayed in good enough condition to earn the fee paid by Edinburgh University medical school for corpses. After the crimes of Burke and Hare were discovered, the Anatomy Act of 1832 finally helped bring an end to the grisly resurrectionist trade by giving doctors and anatomists greater access to cadavers and allowing people to leave their bodies to medical science.


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