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20 Behind-the-Scenes Secrets of 9-1-1 Dispatchers

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Every day, the U.S. 9-1-1 system receives more than 500,000 calls, and emergency dispatchers are the very first responders. They translate a caller’s situation into actionable instructions so police, fire, or medical teams can respond as quickly as possible. It’s an incredibly demanding job, with some shifts lasting up to 16 hours. That’s a lot of time spent listening to terrified callers in their most desperate moments, and it takes a certain kind of person to survive the stress. Hopefully you never have to dial 9-1-1, but if you do, here are a few things you should know about the person answering your call:

1. MOST CALLS AREN’T EMERGENCIES.

On busy days, 9-1-1 dispatchers may get somewhere between 300 and 500 calls, and they have to answer every single one of them. However, many of them aren’t true emergencies. “Ninety-five percent are nothing calls,” says Amanda, a dispatcher of eight years in British Columbia. “They’re not people who need help. They’re people who have low coping skills. The fact you don’t know how to change the batteries in your fire alarm is not a 9-1-1 call. The fact you don’t know where you parked your car at the mall is not a 9-1-1 call. But you’ll have days where it seems that’s all you get.”

The irrelevant calls can be about anything from barking dogs to parking disputes, and in some states there are penalties for abusing the system. Earlier this year a woman in Ohio was arrested and charged with a misdemeanor after calling 9-1-1 to report bad Chinese food. A man in Illinois was arrested and charged with disorderly conduct for using the emergency line to request an ambulance ride to a doctor’s appointment.

“The level of distress somebody is displaying is in no way correlated to how serious their problem is,” Amanda says. “The people who are screaming the most generally have overflowing toilets. But the calmest guy will call up and say, ‘I don’t really wanna bother anybody, but my wife isn’t breathing.’”

2. THERE’S A CALL HIERARCHY.

Emergency calls don’t just get responded to in the order in which they’re received. “Calls get triaged based on the level of immediate public danger,” Amanda says. So calls involving things like weapons, kids, or domestic violence get prioritized. If you just woke up and realized your car or house was broken into, unless the invader is still there, the police are told to respond when they have a free moment. 

Bill Blume, a dispatcher in Virginia since 2001, says call severity also dictates whether emergency vehicles respond with or without sirens. Life-threatening events get lights and sirens. For events that are less severe but happening now, officers go quickly but without lights or sirens. And for low-priority calls, an officer might take their time. “A low code call tells officers, ‘if you need to go get some coffee or grab lunch, it’s a good time to do it on the way to this call. No matter what time officers arrive, it won’t affect the outcome,” Blume says.

3. BUTT-DIALS ARE A BIG PROBLEM.

All over the country, cell phone owners are unwittingly dialing 9-1-1 and clogging up the lines with the muffled sounds of their pants or purse pockets. The Federal Communications Commission estimates that roughly half of all 9-1-1 calls made by cell phones in New York City are accidental, which translates into about 84 million calls per year. “This is a huge waste of resources, raises the cost of providing 9-1-1 services, depletes PSAP morale, and increases the risk that legitimate 9-1-1 calls—and first responders—will be delayed,” FCC Commissioner Michael O’Rielly declared in a memo. 

These accidental calls may be a waste of resources, but that doesn’t mean they’re not entertaining. “We’ve had people call with the phone under their pillow while they’re having sex, or people singing while they’re driving down the road,” says Nikki, a dispatcher for nine years in Michigan.

And not all butt-dials are useless. “We once had a police chase going on and the people being pursued accidentally dialed into 9-1-1 so we could hear their conversation and let the officers know their plan,” Nikki says. One accidental 9-1-1 call in Deltona, Florida, led officers to a meth house.

4. YOU CAN GET A BUSY SIGNAL …

Sometimes there are more calls than dispatchers can handle, especially during emergencies that a lot of people witness, like a fire or car crash. “When you have a very public incident going on, sometimes you’ll get busy signals because there are instantly 1000 calls,” says Amanda. “The problem is that within those busy signals are some set of people calling for things that are not the public incident.”

5. … BUT THERE’S A WAY AROUND IT.

If you can’t get through to 9-1-1, you can try calling your local police or fire department directly through their seven-digit phone number, which you can find online. “You should have that number programmed into your phone,” says Rachael Herron, a dispatcher in California for 15 years who is also an author. This trick lets you bypass the 9-1-1 traffic jam, but should only be used if you know your exact location, because the 9-1-1 dispatchers have better tools for locating you.

6. WHATEVER YOU DO, DON’T HANG UP.

The worst thing you can do to a 9-1-1 dispatcher is end the call before they answer. Every time someone calls and hangs up, dispatchers are required to call that number back. Even if you called by mistake, the best thing to do is stay on the line and explain, rather than hanging up and initiating a game of phone tag.

“I understand how frustrating and how long it can seem when you’re sitting there waiting and it feels like nothing’s happening quickly,” says Blume, “but at same time people just don’t appreciate how much a hang-up can slow the process down.”

7. A LOT OF CALLERS DON’T KNOW THEIR OWN LOCATION. 

The most important piece of information for an emergency operator to acquire is a caller’s exact location. After all, they can’t send help if they don’t know where you are. But because not all emergencies happen at home or near a clearly-labeled street sign, many callers simply don’t know where they are when disaster strikes. “Maybe you’re stuck in a store and you didn’t pay attention to the address,” explains Amanda. “Or on the highway people are very fuzzy about where they are. In hotels people don’t know their room number.”

This requires some investigative work on behalf of the dispatcher, and everything becomes a clue. “Any descriptors are really useful, like if it’s really close to a landmark or store,” says Amanda. If the caller spots a license plate, the dispatcher can run the number and cross-reference it with the owner’s home address. If all else fails, dispatchers can send police cars to where they think the caller is and guide the officers using the sounds of the sirens over the phone. 

Experience has taught dispatchers to be extra-aware of their surroundings at all times. “I used to say ‘left’ or ‘right’ but now I say ‘north, south, east, west,’” says Nikki. “I pay attention all the time now to where I am and what’s going on around me.”

8. THEY WISH YOU’D CALL FROM A LANDLINE.

The prevalence of cell phones means the number of 9-1-1 calls made from landlines has decreased through the years: according to the FCC, 70 percent of emergency calls now come from wireless phones. But this poses a challenge for dispatchers, because unlike a landline, cell phones are not attached to a specific address.

“The absolute number one thing if there’s an emergency, please call from a landline,” says Amanda. “If you’re in an apartment building with 35 floors, it will give us an apartment number. Your cell phone will only give us an approximate.” 

But this information varies by location and carrier. “We’ve discovered that Sprint and Verizon have the most accurate locations,” says Nikki. “We were once trying to locate a man with a gun, and he had Sprint, and the map showed him on one side of a pine tree and that’s exactly where he was.”

According to USA Today, more than 60 percent of cell phone calls to 9-1-1 in California last year didn’t transmit a location. The problem stems from the fact that the 9-1-1 system was built for landlines and doesn’t always work with a phone’s built-in GPS. Dispatchers have to request data on a cell phone’s coordinates from the cell phone network and use nearby towers to estimate a location. This can happen quickly or slowly, or not at all. 

9. YOU DON’T HAVE TO SAY ANYTHING.

In some dire emergency situations, a 9-1-1 caller may be unable to speak. For example, if an intruder is in their home, or they’re choking or having a heart attack. Dispatchers are trained to ask yes-or-no questions a caller can answer with the push of a button. “We’ll tell them to press a button if they’re in the city,” explains Martha, a dispatcher in Georgia. “If they don’t press a button we’ll know they’re in a county. Or if there’s a domestic situation, we’ll ask, ‘Is he still in the room? Does he have a weapon? Has he been drinking?’”

10. THEY DON’T KNOW WHAT HAPPENS TO CALLERS.

One of the hardest things about being a dispatcher is the lack of closure that comes with the job. Once the first responders are on the scene, dispatchers have to hang up and move to the next call. They will probably never find out what happens to their callers. “It is the worst part,” says Jill, a 14-year veteran dispatcher in Florida. “You have this intense moment with this person, it could be the most horrible moment of their life and you’re the first one to help them, and you never find out what happens.”

11. SPORTS FANS PROCRASTINATE IN MEDICAL EMERGENCIES.

One guaranteed slow time for 9-1-1 dispatchers is during a major sporting event, particularly the Super Bowl. “You get no calls when the game is on,” says Amanda. “None. It’s bizarre.” But dispatchers don’t have to follow the game to know when it’s over. When the buzzer goes off, the phones start ringing. “As soon as the game is over, you’ll have 20 guys having a heart attack because they weren’t willing to call during the game,” says Herron. “It’s true every single year.”

12. THEY’RE VERY SUPERSTITIOUS.

One word you’ll never hear a dispatcher mumble is “quiet.” Acknowledging a shift has been particularly sedate is a quick way to get an onslaught of calls, Amanda says. Acceptable alternatives include “tranquil” and “serene.”

13. THEY DON’T CARE WHY IT HAPPENED.

Dispatchers want to know the what and where of your emergency, but never the why. “'Why' is the one question we never ask,” says Blume. “Everyone is dying to tell us why, and the thing is that has nothing to do with determining the level of safety for our officers.”

14. THEY’RE TRAUMATIZED. 

One recent study found 9-1-1 dispatchers are at risk for post-traumatic stress disorder due to the high volume of distressing calls they receive. "This is a population of people who are routinely exposed to events that should be considered traumatic," says Michelle Lilly, a psychology professor at Northern Illinois University.

“I heard a gentleman take his last breath after being stabbed,” Jill admits. “That one bothers me today and it happened seven years ago. I have a thick skin but not around my heart.”

Insomnia, paranoia, and grief can haunt dispatchers when they’re not manning the phone lines. Herron says she can’t drive around her town without remembering the bad things that happened at particular addresses. “I know the geography of grief,” she says. “I know which woman hanged herself in that window and which mother found her son dead in that bedroom.”

Some dispatchers survive by emotionally detaching, others by approaching their job from a mindset of positivity. “A lot of people I work with live with a lot of fear and assumptions that terrible things will happen in the world because that’s what they hear,” says Amanda. “But my frame that keeps me ok is I know that this person is having a terrible day whether I’m there or not, and anything I do might make things better. And most people never have to call us. The majority of people go through their days and nothing bad happens to them and that’s very powerful also. We have to remember the things we hear are rare.”

15. KID CALLS ARE THE WORST.

Most experienced 9-1-1 operators develop pretty thick skins over the years and can walk away from even the most disturbing calls unfazed. But emergencies involving children are the exception.

“Everyone hates a baby call,” says Herron. “If you get a call that a baby isn’t breathing, the whole room gets really, really quiet and all the dispatchers pull for the person giving CPR instructions. I’ve had a couple that have gone badly and those are hard to let go.”

16. THEY HAVE REGULARS.

If you’re lucky, you’ll never have to call 9-1-1, but some people call the number so often the dispatchers recognize them immediately and know them by name.

“We call them frequent flyers,” Blume says. “You kind of develop a relationship with them. You remember them and know how that conversation is gonna go. It may be someone prone to alcoholism or who has a history of mental illness and you know certain things that work on other calls just aren’t gonna work there.” 

17. DISPATCH IS FULL OF CREATIVES.

A lot of dispatchers enter into the career through the side door, as writers or musicians looking for steady income while they pursue their art on the side. “You rarely see someone come into a job as a dispatcher where that is their career goal,” says Blume, who is an author of several books himself.

“I work with five or six people who have written and published books because that’s what they want to do but they can’t make any money doing it so they do this four days a week,” says Amanda, who took the job to supplement her magazine writing.

According to the Bureau of Labor Statistics, police, fire, and ambulance dispatchers make an average annual salary of $36,300, a pretty decent supplemental income. But finding the right kind of person for the job is difficult considering the high stress levels and long hours, and a lot of new dispatchers quit. “Our survival rate is one-third,” Blume estimates. “In my academy we had nine people in the beginning and by the time we were done, there were three of us left.”

18. YOUR DISPATCHER MIGHT BE KNITTING WHEN YOU CALL.

Dispatchers are multi-taskers who thrive on adrenaline, and that’s what makes them good at their job. They can talk a caller through CPR while simultaneously typing instructions for first responders at record speeds. But between calls and on slower days, they get bored like the rest of us, and resort to browsing social media or even knitting to occupy the time. 

For some veteran dispatchers, the job has become so routine they can nearly do it with their eyes closed. Nikki admits that sometimes while she’s instructing a caller on how to administer CPR, she’s simultaneously browsing Pinterest. “I’m like holy crap I just saved somebody’s life without realizing what I was doing.”

19. TASKS KEEP PEOPLE CALM. 

A dispatcher’s job is to get as much pertinent information as possible from a caller, and that’s hard to do when the caller is hysterical. But there are tricks that dispatchers use to calm people, even in the most terrifying situations. “I slow my language and bring my tone way down,” says Herron. “If they’re shouting, I don’t shout back because it’s human nature, if someone else talks quietly, you listen.” 

One quick way to get a panicked caller to concentrate, Jill says, is to give them something to do. “If they don’t know where they’re at, I tell them to look for a piece of mail. If you give them a small task it seems to make them focus a little more and that can de-escalate their stress a little bit.”

The most important thing is to just keep talking, Blume says, because silence can make a caller feel alone, which breeds panic. Skilled dispatchers will explain exactly what they’re doing on their end of the line and why, even if it’s boring. “I’ll say ‘standby just a moment, I’m going to enter this,’ or ‘hold on I’m going to update the units, don’t hang up.’ A lot of times those little touches can completely change the tone of a conversation. It’s all about communicating.” 

20. THEY’RE HUMAN LIE-DETECTORS.

From the second they answer your call, dispatchers are listening for signs the situation is not as you say. Callers lie to them all the time for various reasons. For example, someone might exaggerate the seriousness of their situation (perhaps by reporting that gunshots have been fired when they haven’t) to get a faster police response. In a domestic abuse situation, a victim might place the call but be unable to communicate, or the abuser could somehow end up with the phone and lie on their behalf, or hang up. The dispatcher’s job is to use strategic questions to gather any revealing information they can.

“Usually you can read into tone,” says Blume. “A red flag is if, when I call back, they say the call was a mistake, that’s a big difference than if they say it was an accident. If they say it was a mistake that gives me the impression they were trying to call on purpose and clearly there was a reason why they did it. You have to be suspicious.” 

All images via iStock.

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15 Festive Facts About Jingle All the Way
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In all of Arnold Schwarzenegger's film oeuvre, Jingle All the Way might just be the one that most exhibits the ugliness of humanity. Set on a fevered Christmas Eve brimming with desperate last-minute shoppers, Schwarzenegger's Howard Langston and Sinbad's postal worker character Myron Larabee find themselves battling one another to make themselves look good to their sons by getting their hands on the elusive Turbo Man action figure. The comedic genius Phil Hartman; Rita Wilson; future young Anakin Skywalker, Jake Lloyd; Laraine Newman; Harvey Korman; Martin Mull; Curtis Armstrong; and Chris Parnell were the other willing participants in this cult comedy, directed by Brian Levant. Here are some things you might not have known about the contemporary holiday classic.

1. ARNOLD SCHWARZENEGGER WAS ABLE TO PLAY THE LEAD BECAUSE OF A DELAY ON A PLANET OF THE APES REMAKE.

Arnold Schwarzenegger signed up to star in the Apes remake in March of 1994, but 20th Century Fox rejected multiple scripts for the movie, including one co-written by Chris Columbus (Gremlins, The Goonies). Columbus left the project in late 1995, and Schwarzenegger followed him soon after, freeing him to sign up for Jingle All the Way, produced by Columbus, in February 1996. Fox's Planet of the Apes reboot found its way into theaters in 2001, starring Mark Wahlberg and directed by Tim Burton.

2. SINBAD THOUGHT HE SCREWED UP THE AUDITION.

Sinbad in 'Jingle All the Way' (1996)
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Filming was delayed so that Sinbad could follow through on his commitment to travel to Bosnia with Hillary Clinton. Even though Columbus agreed to wait for him, the comedian still thought he "messed up" his audition and told his manager-brother he was going to quit show business.

3. OFFICER HUMMELL WAS INITIALLY WRITTEN AS A WOMAN.

Though the role of Officer Hummell was written for a woman, the part went to Robert Conrad. Conrad's explanation was that the producers "wanted someone who could pull up next to Arnold and tell him to pull over and he pulls over."

4. IT WAS CHRIS PARNELL'S FIRST MOVIE.

The future SNL star played the toy store clerk. "Well, it was my first movie role, and I didn't know how they typically shot scenes," Parnell admitted in a Reddit AMA. "So I had to laugh a lot, and I sort of spent all of my laughing energy in the wider takes, so by the time we got to the close-up shots, it was a real struggle to keep that going."

5. MARTIN MULL STAYED ON SET FOR OVER TWO WEEKS LONGER THAN HE WAS SUPPOSED TO.

Mull (KQRS D.J. a.k.a. Mr. Ponytail Man) was told it would just be a one- to two-day shoot for him. Unfortunately, his part had to be shot on a rainy day, and it didn't rain in Minneapolis for two and a half weeks.

6. PHIL HARTMAN MADE UP A BACKSTORY FOR HIS CHARACTER.


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Hartman (Ted Maltin) was probably joking for the film's official production notes, but you never know. "Ted is a guy who sued his employer for headaches caused by toner fumes and now hangs around the neighborhood and helps all the housewives," Hartman said. He also offered a take on how he was kind of being pigeonholed in Hollywood when he added, "Ted's another weasel to add my list of weasels."

7. HARTMAN ENTERTAINED HIS BORED YOUNG CO-STARS.

To keep young E.J. De la Pena (Johnny Maltin) and Jake Lloyd (Jamie Langston) from getting bored shooting a car scene all day, Hartman improvised songs designed to bring kids to hysterics. One tune contained the lyrics “You make my butt shine, the more you kiss it, the more it shines! The clock is ticking, so keep on licking, oh how you make my buttocks shine!”

"When you’re an 8 year old hearing that kind of potty humor, it was hilarious!" De la Pena remembered. "And we had a lot of fun."

8. JAMES BELUSHI HAD EXPERIENCE PLAYING SANTA BEFORE.

Belushi sort of trained to portray the Mall of America Santa in the movie by playing Kris Kringle for four years in "about 20" different homes, according to his estimation.

9. SHOOTING BEGAN IN MID-APRIL.

The Minneapolis/St.Paul areas were chosen because the producers figured they had the longest winter. But they also filmed in Los Angeles' Universal Studios for the big parade over a three week span, where it was typical hot California weather on the verge of summer. Sinbad remembered it was 100 degrees on the days when he wore the Dementor costume, and the water in his helmet had started to boil.

10. THE REAL TURBO MAN DIDN'T SWEAT.

Daniel Riordan's Turbo Man suit ensured he wouldn't have trouble with the scorching heat. He was wearing a vest underneath used by race car drivers. "They're very thin membrane vests that are filled with small, plastic tubing that's tightly coiled, back and forth, and they run cold water through it," Riordan explained. "So when they run it, it's like this cold water right up against your body and it was amazing. The sensation was fantastic."

11. TURBO MAN FIGURES WERE SOLD AT WAL-MART.

200,000 were originally produced and sold at 2,300 Wal-Mart shops for $25. They would have made more but, as Fox’s president of licensing and merchandising explained to Entertainment Weekly, there were only six and a half months to produce and promote Turbo Man toys, and it usually takes "well over a year."

12. THEY ALMOST SOLD DEMENTOR DOLLS TOO.

Sinbad recalled that the studio didn't sell Dementor action figures even though they tested high during research. "I had a prototype of the doll but they said 'give it back, we'll get you the real one when it comes out,'" Sinbad said." ...And dude, it NEVER came out!" Sinbad told Redditers his theory: "I think that they didn't want the competition between Turbo Man and my doll."

13. SOME PARENTS HAD ALCOHOL-RELATED COMPLAINTS AFTER TEST SCREENINGS.


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Schwarzenegger and Sinbad talking at a bar over some alcohol, and the fact that reindeer also imbibed in beer, were among some of the problems mothers and other early viewers took issue with.

14. THE FILMMAKERS WERE SUED FOR PLAGIARISM, AND LOST.

Randy Kornfield penned the official script, but high school teacher Brian Alan Webster alleged his Could This Be Christmas? script was very similar. The publishing firm that had the rights to Webster's script won a $19 million lawsuit from 20th Century Fox, but the ruling was overturned in 2004. Webster's screenplay was about “the quest of a Caucasian mother attempting to obtain a hard-to-get action figure toy as a Christmas gift for her son. In the course of this pursuit, she competes with an African-American woman, similarly seeking to give the action figure doll as a Christmas gift.”

15. THERE WAS A SEQUEL STARRING LARRY THE CABLE GUY.

None of the original cast members nor characters returned in the straight-to-DVD Jingle All the Way 2 (2014). It was produced by 20th Century Fox and WWE Studios and featured wrestler Santino Marella. Sinbad expressed incredulity when a Redditer inquired if he was asked to return for it. "What they are doing a new version without me! Ain't gonna work!"

Additional Sources:

Schaefer, Stephen: "Sinbad leaps at the chance to go postal in Jingle All the Way," December 6, 1996; Des Moines Register

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10 Rich Facts About Wall Street
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It’s often said that the love of money is the root of all evil. Wall Street could have easily turned this sentiment into a tagline. A gripping financial thriller, the Oliver Stone classic is a cautionary tale whose message is every bit as relevant today as it was when it was released 30 years ago today.

1. OLIVER STONE WOULD DELIBERATELY TICK OFF MICHAEL DOUGLAS BETWEEN TAKES.

“As a director, he really tests you,” Douglas said of Stone. Around two weeks after shooting had started, Stone showed up at the actor’s trailer and asked “Are you on drugs? Because you look like you’ve never acted before in your life.” Mortified, Douglas took a look at some footage they’d already shot. Yet, after diligently reviewing it, he could find nothing wrong with his performance. “I came back to Oliver and said … ‘I think it’s okay,” Douglas remembers. “Yeah, it is, isn’t it?” Stone replied.

Eventually, Douglas wised up to his boss’s overly critical act. “Basically, what he wanted was to ratchet up that much more nastiness in Gordon Gekko,” Douglas explained. “And he was willing … for me to hate him for the rest of that movie just to bring it up a little more.” 

2. WALL STREET WON BOTH AN OSCAR AND A RAZZIE.


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Douglas’s cold portrayal of the unscrupulous Gekko netted him an Academy Award for Best Actor in 1988. On the other hand, critics were thoroughly unimpressed by leading lady Daryl Hannah, who took home a Worst Supporting Actress Razzie.

3. GORDON GEKKO’S FAMOUS PHONE WEIGHED TWO POUNDS.

In one pivotal scene, Gekko rings Bud with a state-of-the-art mobile communication device. Specifically, it’s a Motorola DynaTac 8000X. Released in 1983, this brick-shaped cell phone was 13 inches long, weighed two pounds, and cost the equivalent of $8,806 in modern dollars. During the 2010 sequel Wall Street: Money Never Sleeps, the anachronistic gadget returned for a quick sight gag.

4. CHARLIE SHEEN CHOSE TO HAVE HIS REAL FATHER PORTRAY HIS FICTIONAL ONE.

“It was interesting having my dad play my dad,” Sheen said on the DVD's “making of” documentary. Wall Street’s most dramatic arc revolves around Bud and Carl Fox, who were played by Charlie and Martin Sheen, respectively. Stone had built a strong working relationship with the former on the set of 1986’s Platoon. So when the time came to cast Carl, he had the younger Sheen make the call, asking “Do you want Jack Lemmon or do you want your father?” “Oh, Jack Lemmon’s a genius,” the actor said, “but my dad’s my dad and he’s kind of a genius, too.”

5. SCREENWRITER STANLEY WEISER COULDN'T FIND INSPIRATION IN EITHER CRIME AND PUNISHMENT OR THE GREAT GATSBY.

Before the writer could get started, Stone gave him a little homework. Originally, the film was conceived as “Crime and Punishment on Wall Street.” When Weiser was brought aboard one fateful Friday, Stone told him to read Dostoyevsky’s novel over the weekend. “Not having taken an Evelyn Wood Speed Reading class, I went to UCLA and purchased the Cliffs Notes,” Weiser wrote in 2008.

But the literary exercise proved futile. “On Monday, I explained to Oliver that the paradigm for that masterwork would not mesh well with the story we wanted to tell.” In a flash, Stone hit him with another assignment. “Okay,” he ordered, “read The Great Gatsby tonight, and see if we can mine something out of it.” This time, Weiser simply rented the 1974 movie adaptation. Once again, though, inspiration eluded him.

Wall Street as we know it didn’t really start to take shape until after a change in tactic: When Gatsby led him nowhere, Weiser read everything about finance that he could track down and, along with Stone, “spent three weeks visiting brokerage houses, interviewing investors and getting a feel for the Weltanschauung of Wall Street.”

6. PARTS OF THE MOVIE WERE SHOT AT THE NEW YORK STOCK EXCHANGE DURING WORKING HOURS.


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Permission was secured with the help of Kenneth Lipper, a longtime Wall Street insider who also served as New York City's deputy mayor from 1982 to 1985. For the film, Stone brought him on board as the chief technical advisor.

7. TWO MONTHS BEFORE THE FILM’S RELEASE, THERE WAS A MAJOR WALL STREET CRASH IN REAL LIFE.

Historians now call it “Black Monday.” On October 19, 1987, the Dow Jones Industrial Average dropped by a staggering 22.6 percent. It was the largest single-day stock market decline of all time, with $500 billion suddenly going up in smoke. Wall Street would hit theaters on December 11, leading conspiracy theorists to wonder if Stone had seen the crisis coming and made his movie to exploit it. 

“I did not foresee the crash, as some people say, because if I had, I would have made a lot of money,” Stone quipped.

8. GEKKO WAS BASED ON THREE BIG-NAME FINANCIERS. 


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“If you need a friend, get a dog,” Gekko advises his young protégé. This quote was adapted from a remark that corporate raider Carl Icahn once made (which he had cribbed from Harry Truman). In 1985, Icahn became a notorious figure by taking over TWA airlines under the pretense of making it more profitable only to sell off its assets for his own gain. Gekko, no doubt, would’ve approved.

Wall Street’s charismatic antagonist also took cues from Asher Edelman, a financier and major league art enthusiast. Another source of inspiration was arbiter Ivan Boesky, who confessed to illegal insider trading in 1986 and ended up in jail in 1988 (more about him later).

9. STONE’S FATHER WAS A STOCKBROKER.

A survivor of the Great Depression, Louis Stone had a huge influence on his cinematically-inclined son. “The main motivation to make Wall Street was my father,” the director admitted. “He always said there were no good business movies, because the businessman was always the villain.” In the end, Wall Street was dedicated to the elder Stone, who passed away two years before its release. 

10. GEKKO’S BIG LINE IS NUMBER 57 ON THE AMERICAN FILM INSTITUTE’S TOP 100 MOVIE QUOTES LIST.

“Greed, for lack of a better word, is good” finished just ahead of “Keep your friends close, but your enemies closer” from The Godfather: Part II. Gekko might as well have been quoting Boesky: At a 1985 commencement address given at UC Berkeley, the trader said “Greed is all right, by the way. I want you to know that. I think greed is healthy. You can be greedy and still feel good about yourself.”

Newsweek later reported on the speech—and made a telling observation. “The strangest thing, when we come to look back,” the magazine argued, “will not just be that Ivan Boesky could say that at a business school graduation, but that it was greeted with laughter and applause.”

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