10 Facts You Might Not Know About Olive Garden

Americans have a love-hate relationship with Olive Garden. But, where else can you get unlimited refills on soup, pasta and those baskets of crave-worthy breadsticks?

1. ORLANDO WAS THE TEST SITE FOR THE FIRST OLIVE GARDEN.

General Mills—yes, the company that makes cinnamon rolls and cereal—launched the Italian chain in late 1982. Called The Olive Garden, the first Italian eatery of its kind cropped up in Orlando. Within seven years, the chain had close to 150 restaurants and a cult breadstick following. In 1995, General Mills created Darden Restaurants, Inc., which now owns the restaurant chain. With 840 locations, Darden claims Olive Garden is the "largest chain of Italian-themed restaurants" in the U.S.

2. OLIVE GARDEN AND RED LOBSTER TRIED THAT COMBO RESTAURANT THING—SORT OF.

The sister restaurants were at one time owned by Darden Restaurants and operated with some of the same business ideas. While Red Lobster offered endless seafood promotions, Olive Garden became known for its unlimited soup, salad and breadsticks deal, along with its unlimited pasta promos. In 2011, Darden considered joining both restaurants into one location to expand profits while cutting expenses, and six combination Olive Garden-Red Lobster restaurants were born. Unlike other combination eateries, both restaurants shared one building and one kitchen, but had separate entrances, dining rooms and menus (so much for ordering a lobster with your unlimited breadsticks). Darden sold Red Lobster in 2014 and all combination locations were either closed or renovated to only house Olive Gardens.

3. PEOPLE GOT AMPED FOR THOSE $100 PASTA PASSES.

In 2014, Olive Garden ran a promotion-turned-craze that gave customers the chance to eat as much as they wanted for $100: the Neverending Pasta Pass. Each pass permitted unlimited pasta, soup, salad and breadsticks for seven weeks. On opening day for the passes, Olive Garden lovers crashed the site; this year, passes were sold out in one second. Angry Olive Garden fans took to the web to lament not getting a pass, and fakes cropped up on Ebay, some selling as high as $300. Weeks after the Pasta Passes were sold, several customers reported eating as many as 100 meals at the restaurant. A clergyman in North Carolina referred to himself as the "Pasta Passtor," with the hopes of eating $1800 in Olive Garden food before his pass expired. He ended the seven weeks at 115 meals, and an amazing longing for more carbs after the promotion ended.

4. THOSE UNLIMITED PROMOTIONS ARE THE WORST FOR SERVERS.

An Olive Garden server told Cosmo that the worst thing about working at the restaurant was its main appeal: the unlimited soup, salad and breadsticks. The amount of refills of all three items, plus drinks, is pretty hectic. But, the low price means servers don’t receive big tips for all the carb-loading they’ve helped you through.

5. THE TUSCAN COOKING SCHOOL ISN'T REAL ... OR IS IT?

Olive Garden supposedly trains its chefs and upper management at a Tuscan cooking school—or so says its commercials. But, previous employees have said the Culinary Institute of Tuscany isn’t what it seems. In 2011, a Reddit poster claimed to have attended the supposed cooking school, but said they spent more time sightseeing and exploring Tuscany than learning how to cook authentic Italian food. “The only time we saw the ‘chef’ was when she made a Bolognese sauce while taking pictures with each of us to send to our local newspapers,” the former manager wrote. CNN determined that Olive Garden does send its chefs and managers to a Tuscan restaurant/bed-and-breakfast, but there isn’t an official school, per se. The final verdict? Olive Garden does send employees on trips to Italy, but what they do and learn there may not live up to the cooking school claims. 

6. SOME OLIVE GARDEN INVESTORS TRIED TO LIMIT THE UNLIMITED BREADSTICKS.

Olive Garden’s beloved breadsticks came under fire in 2014 for their generous portions. Starboard Value, an investor in the Italian chain, sent Olive Garden execs a 300-slide presentation citing everything it hated about the restaurant. One of those points targeted the 675 million breadsticks Olive Garden serves annually, suggesting that amount is just too much. Starboard Value claimed the breadsticks only lasted seven minutes before becoming stale, leading to a lot of waste—and then compared them to hotdog buns. The investor’s solution was to serve only one breadstick per person (unless more were asked for), hoping for an annual savings of nearly $5 million. Pushback kept unlimited breadsticks the same, but Darden found other ways of cutting costs. Like only cleaning its carpets once per month.

7. PASTACHETTI? SOFFATELLI? THEY'RE NOT AUTHENTIC ITALIAN FOODS.

A 1999 Olive Garden campaign promoted the restaurant as the place you’d want to take your Italian (or Italian food-loving) family for authentic meals. But, some of those menu items aren’t all that Italian after all. In 2011, the restaurant admitted that some of its menu items took a cue from Italian chefs, but wouldn’t be found in traditional cookbooks or Italian restaurants. Surprisingly, a Public Policy poll found that 39% of Americans think Olive Garden is as authentic as Italian food comes. Still, chicken alfredo ranks as Olive Garden’s most-ordered dish, so despite being Americanized, the chain must be doing something right.

8. WHEN IT COMES TO NEW DISHES, BREADSTICKS ARE KING.

Even though its meals may not be the same as what you’d have at an authentic Italian dining experience, Olive Garden has created some Tuscan-inspired dishes. Like its pear and gorgonzola ravioli or a baked pasta romana. While both dishes were a flop with customers, anything with breadsticks almost gets a free pass. Olive Garden’s breadstick sandwiches, which sport chicken parmigiana or meatballs between two breadsticks, were an unexpected win for the chain. In this case, Olive Garden investors might be right—the breadsticks are sort of like a hotdog bun.

9. THE SECRET MENU IS ESSENTIALLY ANYTHING YOU WANT.

One of Olive Garden’s perks is the variety of menu items. But if you aren’t finding exactly what you want—say, a discontinued menu item—there’s a chance you can hack your order. Secret menu sites report that it’s still possible to order the discontinued Chicken Fettuccine Florentine (so long as the chef has all the necessary ingredients). Many secret menu suggestions aren’t all that secret, they’re simply substitutions for standard menu items that many people don’t know are possible, like changing ravioli fillings. Love dessert but hate chocolate sauces that come on top or the side? Mention that to your server and you may have the option of raspberry or fruit sauces instead.

10. A GRAND FORKS COLUMNIST BECAME FAMOUS FOR HER OLIVE GARDEN REVIEW.

A Grand Forks, N.D., food columnist became an overnight sensation thanks to her review of an Olive Garden. Marilyn Hagerty, an 88-year-old reporter for the Grand Forks Herald, covered a newly opened location and gave it a glimmering review. Likely because of the chain’s love-hate relationship with foodies, her article went viral. “All in all, it is the largest and most beautiful restaurant now operating in Grand Forks,” she wrote. "The chicken Alfredo ($10.95) was warm and comforting on a cold day. The portion was generous. My server was ready with Parmesan cheese." Her review spread across the Internet and attracted the attention of well-known food personalities, including chef Anthony Bourdain, who offered Hagerty a book deal and wrote the foreword, calling her critiques the "antidote to snark." And, like many Olive Garden fans, Hagerty returned for more; after the release of the chain’s breadstick sandwiches, she wrote a follow-up review. Even food reporters can’t say no to those breadsticks.

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iStock
The Popcorn Company That's Creating Jobs for Adults With Autism
iStock
iStock

A New Jersey-based gourmet popcorn company is dedicating its profits to creating new employment “popportunities” for adults on the autism spectrum, A Plus reports.

Popcorn for the People, founded by Rutgers University professor Dr. Barbie Zimmerman-Bier and her husband, radiologist Dr. Steven Bier, is a nonprofit subsidiary of the couple's charitable organization Let’s Work For Good, which focuses on "creating meaningful and lasting employment for adults with autism and developmental disabilities." Recognizing the lack of skilled employment options for adults with developmental disabilities, the Biers decided to create jobs themselves through this popcorn venture, with all of the profits going to their charitable organization. According to the site, every tin of popcorn purchased "provides at least an hour of meaningful employment" to adults with autism and other developmental disabilities, who perform jobs like making popcorn, labeling products, and marketing.

The couple developed the idea for the business and the nonprofit in 2015 when their son, Sam, grew tired of his job at a grocery store. Sam, 27, is on the autism spectrum, and after six years of working as a “cart guy,” he decided he was ready to try something new. Employment opportunities were scarce, though. Jobs that provided enough resources for someone on the spectrum tended to consist of menial work, and more skilled positions involved a tough interview process.

“Some companies mean well, but they are limited in what they can offer,” Steven Bier told TAP Into East Brunswick in 2015.

Unemployment rates are especially high among adults with autism. Last year, Drexel University reported that only 14 percent of autistic adults who use state-funded disability services are employed in paid work positions. And while high-functioning autistic adults are often perfectly capable of working in technical careers, the actual process of getting hired can be challenging. People with autism tend to struggle with understanding nuance and social conventions, which makes the interviewing process particularly difficult.

Enter the Biers' popcorn business. What began in 2015 as the Pop-In Cafe (which still sells popcorn and deli items at its New Jersey location) now distributes flavored popcorn all over the world. In three years, the organization has gone from a staff of four, with one employee on the autism spectrum, to a staff of 50, nearly half of whom are on the spectrum. In July, the organization plans to expand to a larger production facility in order to keep up with demand.

The company provides an environment for employees to learn both hard skills, like food preparation and money management, and what the company describes as “watercooler life skills.”

"There just aren't many programs that teach these sorts of things in a real-world environment, with all that entails," Bier told My Central Jersey. "These are skills that the kids can use here, and elsewhere."

According to A Plus, you can now buy Popcorn for the People in person at locations like the Red Bull Arena in New Jersey and the Lyric Theatre in Times Square. The organization sells 12 flavors of popcorn (including cookies and cream, Buffalo wing, and French toast), all created by Agnes Cushing-Ruby, a chef who donates 40 hours a week to the company.

“I never thought that the little pop-up shop would grow into this,” Sam told A Plus. “It makes me so happy to see we have helped so many people.”

[h/t A Plus]

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IHOb Restaurants
10 Strange Publicity Stunts by Major Food Brands
IHOb Restaurants
IHOb Restaurants

Celebrities have always loved doing crazy things for press—but these days, even corporations will go to extreme lengths to get the word out about their products. Case in point: IHOP's recent attempt to create a little mystery, and sell some burgers, as IHOb. Below you’ll find 10 of the weirdest stunts done to promote mass-produced food items.

1. COLONEL SANDERS RAPPELS DOWN A HIGH-RISE

It’s hard to imagine KFC’s elderly Colonel Sanders doing much outside of eating and talking about his “finger lickin’ good” fried chicken. But in 2011, a man dressed as the Colonel strapped on a harness and rappelled down Chicago’s River Bend building. The Colonel didn't stop at rappelling down the 40-story building; he also handed out $5 everyday meals to window washers. What was KFC’s concept behind this dangerous promotion? They wanted to show the world they were taking lunch to “new heights.”

2. THE WORLD'S LARGEST POPSICLE

Sometimes being the biggest doesn’t mean you’re the best. In 2005, Snapple wanted to make the world’s largest Popsicle to promote their new line of frozen treats. Their plan was to display a 25-foot-tall, 17.5-ton treat of frozen Snapple juice in New York City’s Union Square. However, their plan ended in a sticky disaster. The day Snapple tried to present the Popsicle, New York was experiencing warmer than expected temperatures. The pop melted so quickly that a river of sticky sludge took over several streets. In a city already congested by traffic and tourists, this made Snapple enemy No. 1 that day to the people of New York City.

3. COFFEE CUPS ON CAR ROOFS = FREE COUPONS

A cup of Starbucks coffee
Wikimedia Commons

Starbucks believes in rewarding those who embrace the holiday spirit. In 2005, the Seattle-based coffee giant developed a campaign by which brand ambassadors drove around with replicas of Vente Starbucks cups affixed to their car roofs. If anyone stopped the ambassador to warn them about the coffee cup on their roof, that person received a $5 gift card to Starbucks. Starbucks wanted the world to know being a good samaritan really can pay!

4. MESSAGE IN A BOTTLE

Imagine walking the beach and finding a sealed bottle of Guinness. But instead of finding beer inside, you find a note from King Neptune, the Roman god of the sea. In 1959, that happened to people along North America’s Atlantic coast. Guinness wanted to build brand awareness in the area, so they dropped 150,000 sealed Guinness bottles into the ocean. The bottle contained Neptune’s scroll announcing the House of Guinness’s Bi-Centenary as well as a document instructing the reader on how to make a Guinness bottle into a table lamp. While no one got a free beer (boo!), they did walk away with an arts and crafts project.

5. EAU DE FLAME-BROILED

Who can resist the smell of flame-broiled burgers? The answer is most people—at least when it comes in the form of a body spray. Burger King’s 2008 campaign promoting the “scent of seduction” may be one of the weirdest ideas on this list. The fast-food company thought they could capture the world’s attention by creating and advertising a meat-scented cologne called FLAME by BK. Though select New York City stores actually sold the scent, all of this was a tongue-in-cheek campaign to make the 18- to 35-year-old male demographic laugh.

6. HERE COMES THE SUN

London commuters experienced an unexpectedly bright morning during January 2012. Tropicana worked with the art collective Greyworld to create a fake sun promoting their “Brighter Morning” campaign. The "sun," made up of more than 60,000 light bulbs, rose over Trafalgar Square at 6:51 a.m. on a particularly chilly morning. The sun set at 7:33 p.m. Tropicana continued to promote their sun day, fun day by having Londoners sit under the sun with branded sunglasses, deck chairs, and blankets. 

7. AIRPORT STEAK DELIVERY

Some of the craziest publicity stunts can’t be planned. We live in a world of 24/7 social media, and when the Twitterverse gave Morton’s Steakhouse an opportunity, they seized upon it. Before flying from Tampa to Newark, Peter Shankman, an entrepreneur and author, jokingly tweeted at Morton's Steakhouse that he wanted a porterhouse steak to be waiting for him when he landed. As Shankman was a frequent diner and social media influencer, Morton's Steakhouse saw the opportunity to start a conversation—and they went for it: When Shankman touched down in Newark, he was greeted by his car service driver and a Morton’s deliveryman. If only all travelers could experience that happiness in an airport.

8. BUYING THE LIBERTY BELL

April Fools Day gags can be great for brands … or an embarrassment. In 1996, Taco Bell took out an ad in The New York Times saying they bought Philadelphia's Liberty Bell. The ad also informed people of the bell’s new name: "Taco Liberty Bell." Back in the mid-1990s, people couldn’t go on Twitter or Facebook to find out the truth. Instead, they wrote the publication voicing their outrage. The hoax may have worked in getting press coverage (650 print publications and 400 broadcast media outlets publicized the joke), but what does that say about your brand when people actually believe you would rename a historic monument for your own gain?

9. CREATING THE LARGEST MAN-MADE FIRE


Wikimedia Commons

In 2011, the Costa-Mesa based chain El Pollo Loco sent out press releases saying they planned to create the world’s largest man-made fire. Why would they create a fire? El Pollo Loco needed to get the word out about their new flame-grilled chicken. Spectators attending the event were shocked to see that this stunt was actually a commercial shoot for the brand. The chain says they really did attempt to break the record. But many publications have stated the whole promotion was a fraud. Note to brands: When trying to pull off a publicity stunt and a commercial simultaneously, tell everyone your plan in advance.

10. KFC IN SPACE

KFC may just be the king of wild publicity stunts. In 2006, the company created an 87,500-square-foot logo at Area 51 in Rachel, Nevada. The company wanted to be the first brand visible from space. And it was no coincidence they picked a spot near “The World’s Only Extraterrestrial Highway.”

“If there are extraterrestrials in outer space, KFC wants to become their restaurant of choice,” said Gregg Dedrick, former president of KFC Corp. The world is not enough for KFC. They need the entire universe hooked on their Original Recipe.

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