11 Very Canadian Facts About Tim Hortons

The 50-year-old coffee-and-doughnut chain is now an international business, but it’s still Canadian at heart.

1. BEFORE DOUGHNUTS, TIM HORTON SOLD BURGERS.

It was Jim Charade, a man often forgotten in the history of Canada’s favorite fast casual chain, who first convinced four-time Stanley Cup-winning hockey star Tim Horton to get into the restaurant business. Charade had been trying to open a successful coffee and doughnut shop for years with no luck, but he thought that a celebrity name might be just the boost the business needed. Unfortunately, the Maple Leafs star was more interested in burgers than doughnuts. So they formed Timandjim Ltd. and opened a burger and hot dog joint in North Bay, Ontario.

2. THE ORIGINAL DOUGHNUT SHOP MENU WAS SUPER SIMPLE.

Hamburgers didn’t sell as well as Horton had hoped, so in April 1964, he and Charade opened the first of the Tim Hortons that we know today on the site of an old Esso gas station in Hamilton, Ontario. They sold 69-cent doughnuts and 10-cent cups of coffee, and there were only two different doughnut flavors to choose from: Apple Fritter and Dutchie.

3. THE REAL TIM HORTON DIED 10 YEARS INTO THE CHAIN’S EXISTENCE.

Very early in the morning on February 21, 1974, 44-year-old Horton died in a single-vehicle crash, just hours after playing a losing hockey game. Charade had already been replaced in the doughnut chain—which by then was the third largest chain in Canada—by a man named Ron Joyce. The year after Horton’s death, Joyce paid Horton's family $1 million for their share of the company.

4. THE MISSING APOSTROPHE IS PART OF CANADIAN CULTURE.

Tim Hortons was originally Tim Horton’s—as it seemingly should be. After all, the name refers to a doughnut and coffee shop owned (at least formerly) by Tim Horton and not a gathering of many Tim Hortons. But in 1977, after years of tense and sometimes violent demonstrations by pro-French Quebecers, the newly powerful Parti Québecois passed La charte de la langue française, or Bill 101, which made French the sole official language in Quebec. It became illegal for businesses to advertise English names at the risk of facing large fines; the apostrophe in Tim Horton’s is an exclusively English punctuation mark. So rather than adopt separate branding—on everything from signage to napkins—the company changed their name, worldwide, to Tim Hortons.

5. THE CLASSIC ORDER IS NOW IN THE DICTIONARY.

At Tim Hortons, you’re supposed to order a “double-double”—coffee with two creams and two sugars. Although foreigners don’t always get it right (when she visited Canada in 2006, local news outlets noted that then-U.S. Secretary of State Condoleezza Rice ordered her coffee black with sweetener), the specific order has been enshrined in the Canadian Oxford Dictionary. In 2004, “double-double” was among 5000 new words added to the COD.

"We had to determine if it was used only in Tim Hortons doughnut shops or more widely," Katherine Barber, the book's editor-in-chief, said in a statement at the time. "We found evidence in the Globe and Mail, the National Post, the Hamilton Spectator and the book Men with Brooms, based on the curling movie." The dictionary's researchers also eavesdropped on patrons in the coffee shops to see if they used the term when ordering.

6. TIM HORTONS DOMINATES THE COFFEE, PASTRY, AND FAST FOOD MARKET IN CANADA.

It’s easy to see why Tim Hortons is considered such a staple of Canadian culture—the chain represents 76 percent of the baked goods and coffee market in the country and almost a quarter of all fast food.

7. TIM HORTONS HAS PARTNERED WITH WENDY’S, COLD STONE, AND BURGER KING.

For a company that is quintessentially Canadian, Tim Hortons has had a number of high-profile American mergers. In 1995, Wendy’s purchased Tim Hortons for $425 million, with Tim Hortons CEO Joyce actually becoming the majority shareholder in Wendy’s during the two companies' time together. But 11 years later, Tim Hortons went public and eventually spun off on its own again. In 2009, Tim Hortons partnered with Cold Stone to develop a number of “co-branded” stores that would take advantage of the two chains’ opposing schedules and seasons in order to share operations and real estate costs. But in 2014, Tim Hortons announced that would it begin rolling back relations with Cold Stone; later that year, news broke of another major American merger when Burger King announced its intent to purchase Tim Hortons for $11.4 billion. Although critics have complained that Burger King is motivated by tax breaks and Canadians are concerned that the American burger behemoth will compromise their favorite brand, the deal has since moved forward.

8. HOCKEY IS STILL A BIG PART OF TIM HORTONS.

Unfortunately, Tim Horton himself didn’t live to see how big his namesake restaurant would grow to be—that is, well over 4000 locations—but hockey is still a huge part of the brand. When the company celebrated its 50th anniversary last year, former Horton teammates Johnny Bower and Ron Ellis, as well as retired players Darcy Tucker and Wendel Clark, were on hand for the festivities. And current NHL stars like Sidney Crosby and Nathan MacKinnon appear in Tim Hortons promotions.

9. TIM HORTONS ONCE MADE RYAN GOSLING HIS OWN PERSONALIZED MUG.

While promoting Gangster Squad in 2013, everyone's favorite Canadian said that he’d always sort of longed for a movie tie-in similar to Burger King's Dick Tracy soda cups. The interviewer at Tribute.ca suggested (presciently) that Tim Hortons might be a suitable substitute. And so, Tim Hortons went and made Gosling his own mug

But—despite oodles of requests from fans of coffee and boyishly handsome actors—the mug was a one-off.

10. THERE’S A TIM HORTONS MUSEUM.

As part of the chain’s 50th anniversary, the original Tim Hortons location in Hamilton opened a commemorative museum dedicated to the company’s history, featuring retro memorabilia.

11. CANADA CONSIDERS TIM HORTONS TO BE CENTRAL TO ITS NATIONAL IDENTITY.

Plenty has been written about how Tim Hortons has influenced Canadian culture. There’s a book called Timbit Nation, and also a disparaging thinkpiece that adds a question mark to that phrase. There’s a 2014 thesis entitled "Canadian Patriotism and the Timbit: A Rhetorical Analysis of Tim Horton's Inc.'s Canadian Connection through the Application of Semiotics" and two books about how the doughnut is quintessentially Canadian (even though the doughy dessert didn’t originate there) that chalk it all up to Tim Hortons. When Tim Hortons went public in 2006, Adrian Mastracci, president of KCM Wealth Management in Vancouver, described the desire to invest as “a show of patriotism.”

nextArticle.image_alt|e
IHOb Restaurants
arrow
Food
10 Strange Publicity Stunts by Major Food Brands
IHOb Restaurants
IHOb Restaurants

Celebrities have always loved doing crazy things for press—but these days, even corporations will go to extreme lengths to get the word out about their products. Case in point: IHOP's recent attempt to create a little mystery, and sell some burgers, as IHOb. Below you’ll find 10 of the weirdest stunts done to promote mass-produced food items.

1. COLONEL SANDERS RAPPELS DOWN A HIGH-RISE

It’s hard to imagine KFC’s elderly Colonel Sanders doing much outside of eating and talking about his “finger lickin’ good” fried chicken. But in 2011, a man dressed as the Colonel strapped on a harness and rappelled down Chicago’s River Bend building. The Colonel didn't stop at rappelling down the 40-story building; he also handed out $5 everyday meals to window washers. What was KFC’s concept behind this dangerous promotion? They wanted to show the world they were taking lunch to “new heights.”

2. THE WORLD'S LARGEST POPSICLE

Sometimes being the biggest doesn’t mean you’re the best. In 2005, Snapple wanted to make the world’s largest Popsicle to promote their new line of frozen treats. Their plan was to display a 25-foot-tall, 17.5-ton treat of frozen Snapple juice in New York City’s Union Square. However, their plan ended in a sticky disaster. The day Snapple tried to present the Popsicle, New York was experiencing warmer than expected temperatures. The pop melted so quickly that a river of sticky sludge took over several streets. In a city already congested by traffic and tourists, this made Snapple enemy No. 1 that day to the people of New York City.

3. COFFEE CUPS ON CAR ROOFS = FREE COUPONS

A cup of Starbucks coffee
Wikimedia Commons

Starbucks believes in rewarding those who embrace the holiday spirit. In 2005, the Seattle-based coffee giant developed a campaign by which brand ambassadors drove around with replicas of Vente Starbucks cups affixed to their car roofs. If anyone stopped the ambassador to warn them about the coffee cup on their roof, that person received a $5 gift card to Starbucks. Starbucks wanted the world to know being a good samaritan really can pay!

4. MESSAGE IN A BOTTLE

Imagine walking the beach and finding a sealed bottle of Guinness. But instead of finding beer inside, you find a note from King Neptune, the Roman god of the sea. In 1959, that happened to people along North America’s Atlantic coast. Guinness wanted to build brand awareness in the area, so they dropped 150,000 sealed Guinness bottles into the ocean. The bottle contained Neptune’s scroll announcing the House of Guinness’s Bi-Centenary as well as a document instructing the reader on how to make a Guinness bottle into a table lamp. While no one got a free beer (boo!), they did walk away with an arts and crafts project.

5. EAU DE FLAME-BROILED

Who can resist the smell of flame-broiled burgers? The answer is most people—at least when it comes in the form of a body spray. Burger King’s 2008 campaign promoting the “scent of seduction” may be one of the weirdest ideas on this list. The fast-food company thought they could capture the world’s attention by creating and advertising a meat-scented cologne called FLAME by BK. Though select New York City stores actually sold the scent, all of this was a tongue-in-cheek campaign to make the 18- to 35-year-old male demographic laugh.

6. HERE COMES THE SUN

London commuters experienced an unexpectedly bright morning during January 2012. Tropicana worked with the art collective Greyworld to create a fake sun promoting their “Brighter Morning” campaign. The "sun," made up of more than 60,000 light bulbs, rose over Trafalgar Square at 6:51 a.m. on a particularly chilly morning. The sun set at 7:33 p.m. Tropicana continued to promote their sun day, fun day by having Londoners sit under the sun with branded sunglasses, deck chairs, and blankets. 

7. AIRPORT STEAK DELIVERY

Some of the craziest publicity stunts can’t be planned. We live in a world of 24/7 social media, and when the Twitterverse gave Morton’s Steakhouse an opportunity, they seized upon it. Before flying from Tampa to Newark, Peter Shankman, an entrepreneur and author, jokingly tweeted at Morton's Steakhouse that he wanted a porterhouse steak to be waiting for him when he landed. As Shankman was a frequent diner and social media influencer, Morton's Steakhouse saw the opportunity to start a conversation—and they went for it: When Shankman touched down in Newark, he was greeted by his car service driver and a Morton’s deliveryman. If only all travelers could experience that happiness in an airport.

8. BUYING THE LIBERTY BELL

April Fools Day gags can be great for brands … or an embarrassment. In 1996, Taco Bell took out an ad in The New York Times saying they bought Philadelphia's Liberty Bell. The ad also informed people of the bell’s new name: "Taco Liberty Bell." Back in the mid-1990s, people couldn’t go on Twitter or Facebook to find out the truth. Instead, they wrote the publication voicing their outrage. The hoax may have worked in getting press coverage (650 print publications and 400 broadcast media outlets publicized the joke), but what does that say about your brand when people actually believe you would rename a historic monument for your own gain?

9. CREATING THE LARGEST MAN-MADE FIRE


Wikimedia Commons

In 2011, the Costa-Mesa based chain El Pollo Loco sent out press releases saying they planned to create the world’s largest man-made fire. Why would they create a fire? El Pollo Loco needed to get the word out about their new flame-grilled chicken. Spectators attending the event were shocked to see that this stunt was actually a commercial shoot for the brand. The chain says they really did attempt to break the record. But many publications have stated the whole promotion was a fraud. Note to brands: When trying to pull off a publicity stunt and a commercial simultaneously, tell everyone your plan in advance.

10. KFC IN SPACE

KFC may just be the king of wild publicity stunts. In 2006, the company created an 87,500-square-foot logo at Area 51 in Rachel, Nevada. The company wanted to be the first brand visible from space. And it was no coincidence they picked a spot near “The World’s Only Extraterrestrial Highway.”

“If there are extraterrestrials in outer space, KFC wants to become their restaurant of choice,” said Gregg Dedrick, former president of KFC Corp. The world is not enough for KFC. They need the entire universe hooked on their Original Recipe.

nextArticle.image_alt|e
iStock
arrow
TBT
Fizzled Out: Why Coca-Cola Purposely Designed a Soft Drink to Fail
iStock
iStock

In December 1992, media outlets from around the country filed into the Hayden Planetarium at New York City's American Museum of Natural History for what soft drink giant Coca-Cola was trumpeting as a “truly out-of-this-world experience.” In front of reporters, the company's North American president, Doug Ivester, unveiled a 16-ounce silver can that he hoped would change the landscape of soda.

The product was Tab Clear, a new version of the sugar- and calorie-free diet drink first introduced in 1963. While it retained its bubbles, the liquid was transparent, an obvious nod to rival Pepsi’s introduction of Crystal Pepsi earlier that year.

Publicly, Ivester boasted that Tab Clear would be yet another success in Coca-Cola’s long history of refreshment dominance. But behind the scenes, Ivester and chief marketing officer Sergio Zyman were convinced Tab Clear would be a failure—and that is exactly what they hoped would happen. Flying in the face of convention, the launch of Tab Clear was deliberately designed to self-destruct.

 
 

In the early 1990s, beverage manufacturers were heavily preoccupied with the idea of clear drinks that communicated a sense of wellness. The Coors company even produced a clear alcoholic malt beverage, Zima, to capitalize on the craze, but porting it over to the soft drink market was nothing new. In the 1940s, Soviet leader Georgy Zhukov used his friendly relationship with the U.S. to make an appeal for Coca-Cola to produce a clear version of their drink so he could enjoy it surreptitiously and without being accused of indulging in a capitalist product; the soda maker removed the caramel from the recipe, which essentially de-pigmented it. Coca-Cola also produced Sprite, a fizzy, lemon-tinged drink that didn’t use coloring.

But it wasn’t until Pepsi unveiled Crystal Pepsi in 1992 that marketing departments began to pay close attention to transparency in their product. Crystal Pepsi was essentially a fruit-flavored variation of regular Pepsi, with all the typical amounts of sugar and calories but no caffeine. That light could pass through the beverage was a novelty, albeit one that Pepsi believed could help them carve out a 2 percent slice of the $48 billion soft drink market. And if Pepsi could do that, it would mean less money for Coca-Cola.

Like a boxer preparing a counter-attack, Coke couldn’t simply sit back and allow Pepsi to strike without retaliation. But few within the company were sold on the longevity of the clear soda craze. Worse, the company had stumbled badly with New Coke in 1985, a new formula intended to replace the classic version that drew public criticism and created a public relations disaster. Tempting fate with a Clear Coke was out of the question.

Zyman had the answer. Before coming to Coke, Zyman had been a director of sales and marketing for Pepsi; he defected to Coca-Cola just in time for the highly successful launch of Diet Coke in 1982. After a sabbatical, Zyman—a notoriously combative executive who earned the nickname the “Aya-Cola” for his management style—returned as chief marketing officer and devised an ingenious plan to stifle Crystal Pepsi without risking the reputation of Coca-Cola Classic. His sacrificial pawn would be Tab.

Sometimes stylized as “TaB," the drink had been introduced in 1963 as an alternative for calorie-conscious consumers. Sold in a pink can, it was targeted specifically at women concerned about their weight and marketed as a solution to increase sex appeal. Tab, ads claimed, could help consumers “be a shape he won’t forget … Tab can help you stay in his mind.”

With Diet Coke available to help keep marriages from crumbling, Tab was relegated to an afterthought, falling from 4 percent of Coke's overall market share to just 1 percent. Zyman believed it was expendable. If Tab Clear happened to catch on, fine. If it didn’t, the failure wouldn’t reflect poorly on the Coke brand.

But Zyman wasn’t content to simply try to compete with Crystal Pepsi. In his mind, Tab Clear was what consumer brands refer to as a “kamikaze effort,” a product expected to fail. Zyman believed that the presence of Tab Clear on shelves would confuse consumers into believing Crystal Pepsi was a diet drink. (It wasn’t, though there was a Diet Crystal Pepsi version available.) By blurring the lines and confusing consumers who wanted either a calorie-free drink or a full-bodied indulgence, Zyman expected Tab Clear to be a dud and bring Crystal Pepsi down right along with it.

“It was a suicidal mission from day one,” Zyman told author Stephen Denny for his 2011 business book, Killing Giants. “Pepsi spent an enormous amount of money on the [Crystal Pepsi] brand and, regardless, we killed it.”

 
 

With Pepsi set for a massive ad spend on the January 1993 Super Bowl, Coke rolled out Tab Clear in 10 cities, with national expansion coming mid-year. Their ad spending was minimal. Coca-Cola made just enough noise to reposition Crystal Pepsi from a hot, trendy new drink to a product with an identity crisis.

“They were going to basically say it was a mainstream drink,” Zyman said. "'This is like a cola, but it doesn’t have any color. It has all this great taste.' And we said, 'No, Crystal Pepsi is actually a diet drink.' Even though it wasn’t. Because Tab had the attributes of diet, which was its demise. That was its problem. It was perceived to be a medicinal drink. Within three to five months, Tab Clear was dead. And so was Crystal Pepsi.”

The dissolution of soda products on shelves is not inherently dramatic, and there was no visceral evidence on display that Tab Clear was flailing. But by the end of 1993, Zyman’s prediction had come true. Crystal Pepsi had grabbed just 0.5 percent of the market, a quarter of Pepsi's prediction. Both Tab Clear and Crystal Pepsi were phased out and Coke was happy to write the dual obituary. “Now both Tab Clear and Crystal Pepsi are about to die,” Coca-Cola chairman Roberto Goizueta told Ad Week in November 1993.

But it was Pepsi that had spent millions in development and $40 million in marketing; it took the company 18 months to formulate their failure. Coke spent just two months on Tab Clear. It was a barnacle that dragged its far more ambitious rival down with it.

Zyman continued to work for Coca-Cola through 1998. Clear products never caught on as some companies anticipated, though they do experience periodic revivals. Zima returned to shelves in 2017, and Crystal Pepsi has had promotional comebacks.

In one final twist, and despite Ivester's earlier declaration that Clear Coke would never see the light of day, the company’s Japanese arm released a zero-calorie Coca-Cola Clear in the country on June 11. This time, they might even want it to succeed.

SECTIONS

arrow
LIVE SMARTER
More from mental floss studios