14 Things You Might Not Know About Sephora

iStock/RiverNorthPhotography
iStock/RiverNorthPhotography

It’s the store that’s all about that face … and nails, and skin. Makeup mecca Sephora was first born as a perfumery in 1969. French business owner Dominique Mandonnaud wanted to remove fragrances from behind the counter and allow customers to touch, smell, and spritz on the scents. Three-plus decades later, the cosmetics juggernaut—which is currently in the news for shutting down its stores for an hour today (June 5) to host diversity and inclusivity workshops for all of its 16,000 employees—employs the same client-first philosophy. (Did you know you could get a free 15-minute makeup service at any location?) Try on these other facts.

1. BEAUTY IS (SORT OF) IN THE NAME.

The official line is that Sephora originates from the Greek word sephos (which the company claims means "beauty") and the name Zipporah—she was Moses’ exceptionally pretty wife in the Book of Exodus. Not everyone buys this explanation, however, noting that "sephos" is nothing like the ancient Greek word for "beauty" or "beautiful."

2. IT'S A TOURIST DESTINATION.

The exterior of Sephora's Paris flagship
iStock/serts

Approximately 6 million cosmetics-seekers stroll through the company’s Parisian flagship store on the Champs-Élysées every year. That’s almost as many annual visitors as the Eiffel Tower receives.

3. CHANGED YOUR MIND ABOUT A PRODUCT? THAT'S COOL!

Stores will take back makeup—even opened products!—within 60 days of purchase. Employees admit it’s often heartbreaking for them to have to trash barely-used makeup.

4. SHOPPERS CAN SCORE TONS OF PERKS …

Along with complimentary mini makeovers, stores offer a 45-minute session when customers spend $50, and a 90-minute consultation (it includes a makeover and personal shopping session) when they shell out $125. The company’s (free) Beauty Insider program also has its benefits. Signing up means you can attend any beauty class gratis and each dollar you spend nets you a point that you can use towards fun gifts. (In some cases, they’ll even let you go into a negative points balance to score the product.)

The company also tracks your purchases to give you recommendations for other products. (Bridget Dolan, VP of Interactive Media, told Forbes that 80 percent of their transactions “run through our loyalty program.”)  Spending $350 a year catapults you to VIB (Very Important Beauty Insider) status and gains you access to private shopping events and first dibs on new products. Shell out $1,000 annually and you get Rouge Status—that means free two-day shipping on all orders, unlimited in-store makeovers, and invites to chic store events. At one, VIBs got the chance to meet Jennifer Aniston!

5. … AND MORE SAMPLES THAN THEY KNOW WHAT TO DO WITH.

Sephora employees are told that customers shouldn’t leave without new products to try. That means you can get a trial size of just about every product they carry. (Most makeup products can be tested in-store and they’ll pour any liquid product, such as a night cream or fragrance, into a sample-size vial.) The general rule, say employees, is that customers are entitled to three samples each trip. Shopping online? Each purchase comes with a choice of three freebies. And while the store rarely has sales, you can score big at the site’s Beauty Deals section.

6. GETTING A SPECIFIC PRODUCT RECOMMENDATION CAN BE TRICKY.

Employees aren’t allowed to refer shoppers to particular brands. So instead of asking for their favorite lip shade, it’s smarter to ask which lip products perform the best. (Translation: What are other shoppers buying and not returning?)

7. NEED THE PERFECT FOUNDATION? THEY HAVE AN APP FOR THAT.

Okay, well, it’s a device. The handheld Color IQ scans the surface of your skin and then finds the scientifically precise foundation—there are 1,500 options—for your visage. To create the library, the Pantone Color Institute researched and mapped out 110 different skin tones.  

8. THEY HAVE THEIR OWN LANGUAGE.

Women shop for makeup at Sephora
iStock/wdstock

Each store is divided into three distinct “worlds”: fragrance, skincare and color. In a 2008 interview with Jezebel, one employee spilled on the lingo. The sales floor is known as the “stage” (which makes everything else “backstage”), employees are called “cast members,” and managers are dubbed “directors.” As for the required all-black outfits, they’re not uniforms, they’re “costumes.”

9. EMPLOYEES REALLY ARE BEAUTY EXPERTS …

Some cast members undergo a month of intensive, all-day training at the company’s beauty school, Science of Sephora. There, according to the company’s website, they learn about “skin physiology, the history of makeup, application techniques, the science of creating fragrances, and most importantly, how to interact with Sephora’s diverse clientele.”

10. … AND THEIR MEDICINE CABINETS ARE STOCKED.

A woman stands in front of a makeup display in Sephora
iStock/arinahabich

Employees have said working at Sephora means constantly receiving new products from companies to try out. A particularly good sales day can also net a salesperson a “gratis ticket” from their manager. Plus, there’s the 20 percent employee discount that jumps up to 30 percent during the holiday season.

11. LOOKING GOOD IS A REQUIREMENT.

Part of the employee handbook: thou shall embrace eyeliner. Cast members are told to wear a certain amount of makeup while working.

12. THEY'RE WARY OF RESALE.

One cast member says they limit people from buying more than six identical items (unless they offer a good reason, such as bridal party gifts). Explains the employee, “This is to discourage people reselling our products at their own establishments.”

13. UNPOPULAR PRODUCTS USUALLY GET THE BOOT.

Stores keep lists of the products that get returned most often, and the products that don’t work are phased out over time. While it's hard to nail down an official list of frequently-returned goods, individual employees will occasionally open up about the company's most loathed and/or most misunderstood makeup.

14. SEPHORA'S APPEAL IS WIDE.

Susan Sontag at an event in Weimar, Germany in 2002
Susan Sontag
JENS-ULRICH KOCH/AFP/Getty Images

In 2014, the L.A. Review of Books dug through the contents of a Power Mac G4 once owned by Susan Sontag and discovered the famed author was on Sephora’s Beauty Insider mailing list.

A version of this article first ran in 2015. It was updated in 2019.

Disney's 10 Scariest Movies

Lynn-Holly Johnson, Bette Davis, and Kyle Richards in The Watcher in the Woods (1980).
Lynn-Holly Johnson, Bette Davis, and Kyle Richards in The Watcher in the Woods (1980).
Walt Disney Pictures

Disney: Known for catchy songs, cute animal sidekicks, brave Princesses … and occasionally scarring children for life. A lot of Disney’s more famously upsetting moments have to do with deathBambi’s mother and Mufasa’s father, for instance—but sometimes the studio goes plain horror movie with it. As Halloween approaches, here are 10 of Disney’s scariest movies.

1. Return to Oz (1985)

Return Oz establishes its “wait, what the hell am I watching?” cred early on, when Dorothy Gale—back in Kansas following her adventures in Oz—is shipped off to the doctor for a round of electroshock therapy to cure her insomnia and “delusions.” Dorothy is saved from her One Flew Over the Cuckoo’s Nest fate and whisked off to Oz again, where she finds that the Nome King and Princess Mombi—Nicol Williamson and Jean Marsh, who also played the doctor and head nurse—have destroyed the Emerald City and turned most of its inhabitants to stone. Playing Dorothy in her first feature film role is Fairuza Balk, who would go on to star in perpetual Halloween favorite The Craft. Return to Oz is the only film directed by legendary editor Walter Murch, most famous for his work on Apocalypse Now.

2. Something Wicked This Way Comes (1983)

The collected works of Ray Bradbury have been adapted into dozens of films, only a handful of which were written by the late author himself. The final feature film to be written by Bradbury is 1983’s Something Wicked This Way Comes, which in its first act is a typical, sweet—if somewhat dark—drama about two young boys growing up in a small town in the Midwest. Then a carnival rolls into town, and things get real messed up. Running the carnival is Mr. Dark (Jonathan Pryce), who grants the townspeople’s wishes in ways that … well, let’s just say they’re not very nice.

3. Mr. Boogedy (1986)

“Made-for-TV ‘80s movie about a gag gift salesman and his family” doesn’t scream terror, but Mr. Boogedy defies the odds to have some legitimately creepy moments. Granted, it’s not a subtle film: a family that moves into a dilapidated mansion in a town called called Lucifer Falls shouldn’t really expect to have an easy go of things. The mansion, believe it or not, is haunted by not one but three spirits: a widow, her child, and the eponymous Mr. Boogedy, who back in Colonial times sold his soul to Satan for a cloak that gives him magical powers. It’s Mr. Boogedy’s character design that gives the movie its biggest ick factor; the film’s makeup designer, Rick Stratton, would go on to win two Emmys. Mr. Boogedy’s cloak is eventually sucked into a possessed vacuum cleaner.

4. The Watcher in the Woods (1980)

Director John Hough’s The Watcher in the Woods isn’t only scary because it gives Bette Davis and current Real Housewives of Beverly Hills star (and then-child actress) Kyle Richards a decent chunk of shared screen time. Based on a 1976 novel, the film—like Mr. Boogedy—follows a family that moves into a mysterious house haunted by some mysterious presence. In The Watcher in the Woods, that presence is thought to be Karen, the long-disappeared daughter of the house’s owner, played by a collecting-those-paychecks Davis. Spoiler alert: There are actually two presences. One is Karen. The other is an alien. The original ending of The Watcher in the Woods actually showed the alien, but the effects were so bad that the premiere audience broke out laughing, causing Hough to reshoot the climactic final scene with the aliens as a vague blur of light.

5. The Adventures of Ichabod and Mr. Toad (1949)

Released in 1949, The Adventures of Ichabod and Mr. Toad is made up of two half-hour, kid-friendly literary adaptations, the first from The Wind in the Willows and the second from “The Legend of Sleepy Hollow.” Neither segment is particularly scary … up until the last few minutes of “Sleepy Hollow,” when the animators went all-out to make schoolteacher Ichabod Crane’s flight from the Headless Horseman a contender for Disney’s scariest scene. Clyde Geronimi, who with Jack Kinney directed the “Sleepy Hollow” sequence, would go on to co-direct Cinderella, Alice in Wonderland, Peter Pan, Lady and the Tramp, Sleeping Beauty, and 101 Dalmatians.

6. Pinocchio (1940)

Jiminy Cricket hopping around and The Blue Fairy singing “When You Wish Upon a Star” might be the most enduring images from Disney’s second-ever animated feature, but let’s not forget that Pinocchio could be scary when it needed to be. The film’s most potent bit of nightmare fuel comes in the scene where a bunch of children are magically transformed into terrified, crying donkeys so they could be sold away as slave labor. Looks like Disney had a taste for causing childhood trauma early on.

7. “The Skeleton Dance” (1929)

Spooky and cute: Why not both? The 1929 short “The Skeleton Dance” threads the needle deftly, with its depiction of a quartet of skeletons dancing around a graveyard maintaining the goofy tone that marks most of the early Disney shorts while still providing an ample dose of the shivers. “The Skeleton Dance” was drawn by Ub Iwerks, who several years earlier had designed Mickey Mouse.

8. Fantasia (1940)

Most of the segments in Disney’s Fantasia are markedly un-creepy—unless you consider ballet-dancing hippos disturbing, which makes a fair amount of sense—but with “Night on Bald Mountain,” Disney went full dark and stormy night. Set to the title song by composer Modest Mussorgsky, the film depicts the ancient Slavic deity Chernabog (whose name means “black god) calling all sorts of assorted demonic creatures to him before being driven away by the rising of the sun. Bela Lugosi served as a live-action reference for Chernabog, spending a day at Disney Studios striking a series of ominous poses. Nothing that Lugosi provided was ultimately used, as animator Bill Tylta was unimpressed by it.

9. The Black Cauldron (1985)

The Black Cauldron was an infamous failure for Disney, earning a mere $20 million domestically against a budget that made it, at the time, "the most expensive animated feature ever made.” With the film, Disney ditched the songs and lighthearted feel that marked its animated features up to that point in favor of a darker fantasy epic; notably, The Black Cauldron was the first Disney animated feature to earn a PG rating. Though it’s notoriously regarded as a flop, there’s one area in which The Black Cauldron is quite successful: making its villain, the Horned King, absolutely terrifying. Even the way he dies is nightmare-inducing: The magical black cauldron that the Horned King hoped would give him power to take over the world with an undead army instead melts his flesh off. It’s a bit more gruesome than the typically death-by-falling most Disney villains get.

10. Hocus Pocus (1993)

Initially released in 1993 to middling box office returns (Disney made the odd choice to release this Halloween-themed movie in July), director Kenny Ortega’s Hocus Pocus has gone on to achieve cult status. Omri Katz, since retired from acting, stars as Max Dennison, who with neighbor Allison and younger sister Dani must defeat the Sanderson sisters, a trio of witches who were hanged during the Salem witch trials. One of the witches was played by Sarah Jessica Parker, whose ancestor Esther Elwell was accused of being a witch in 17th-century Salem; she escaped execution when prosecution from witchcraft was done away with.

9 French Insults You Should Know

Rawf8/iStock via Getty Images
Rawf8/iStock via Getty Images

Ah, France—internationally synonymous with fine wines, fashion, and elegant cheeses. As it turns out, the country is home to some pretty fine insults, too, as the list below demonstrates. If you need some more ways to express your distaste in a foreign language, we've also got you covered with insults in German. (If historical insults are more your speed, you can peruse these old English insults, or learn how to level a sick burn like Teddy Roosevelt.)

1. Va te faire cuire un oeuf // "Go cook yourself an egg."

Figuratively speaking, this means “leave me alone.” Historically, the idea is that men would criticize their wives cooking dinner, who would then respond, "Go fry yourself an egg"—reminding their mates that they're incapable of cooking anything other than an egg.

2. Bête comme ses pieds // "You are as stupid as your feet."

The feet are the furthest part of the body from the brain, so supposedly, the most stupid. Besides, have you ever seen smart feet?

3. Péter plus haut de son cul // "To fart higher than your ass."

If you have gas in your stomach and try to expel it above your behind, you will fail. It's just too ambitious. This phrase means that a person is arrogant, or thinks they are able to do impossible things. They're a show-off, basically.

4. Poule mouillée // "Wet chicken"

Chickens are not known for their bravery. Especially when it rains, they try to hide, as ridiculous as that may be. A wet chicken is someone who is afraid of everything.

5. Mange tes morts // "Eat your dead."

You use this insult when you are very mad at someone. The original meaning is "You have no respect." It's said to have started among the Yenish people—a European ethnic minority with nomadic origins.

6. Sac à merde // "Bag of sh**"

No need for explanation right? Speaks for itself. Often used while driving.

7. Tête de noed // "Knot face"

Someone stupid. Literally, the knot refers to the tip of the penis, but in essence the term has a meaning similar to (but even ruder) than the English dickhead.

8. Couillon/Couillonne // "Little testicle"

A relatively mild insult that means something like "idiot" in English.

9. Con comme une valise sans poignée // "As stupid as a suitcase without a handle."

What good is a suitcase if you can't carry it? In a similar vein, "con comme un balais" means "as dumb as a broom."

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