CLOSE
Spencer Platt/Getty Images
Spencer Platt/Getty Images

16 Organic Facts About Whole Foods

Spencer Platt/Getty Images
Spencer Platt/Getty Images

With more than 350 stores across the country, Whole Foods—which was just purchased by Amazon for $13.7 billion—has become synonymous with both vigilant eating habits and losing weight via your wallet. Before you make your next stop to select the perfect mango, take a look at these 16 facts about the company and some of its more unusual policies.

1. THE CO-FOUNDERS LIVED IN THEIR FIRST STORE ...

When John Mackey and Renee Lawson Hardy opened their first all-natural foods store in downtown Austin, Texas in 1978, they didn’t particularly care whether it was a storefront or a residence—though Mackey thought it would be “fun” to operate out of a home. After finding a house zoned for commercial use, the two converted the first floor to a sales area featuring food, produce, and coolers. A café was on the second floor, and the third floor was an office and sleeping area, where Mackey and Hardy spent their nights. (They had been evicted from their apartment for storing food there.)

2. ... WHICH MEANS THEY HAD TO BATHE IN THE DISHWASHER.

Because the property wasn’t approved for use as a residence, it had no shower facilities. When Mackey and Lawson couldn’t grab a shower elsewhere, they cleaned themselves using the dishwasher hose intended for their café dishes.

3. THE FIRST “OFFICIAL” WHOLE FOODS STORE GOT FLOODED.

By 1980, Mackey had merged with another health food store, Clarksville Grocery, and neither had wanted to keep their original name. (Mackey’s had been called SaferWay, a dig at the SafeWay grocery chain.) The two settled on Whole Foods, and the new store ran smoothly for about a year—until the worst flood in Austin’s history hit, causing $400,000 in damages. In a testament to the consumer loyalty the company had already managed to create, several non-employees volunteered to help with the clean-up. It re-opened less than a month later.

4. THEY ACQUIRED A FOOD AND TOY STORE.

Part of the Whole Foods expansion plan throughout the 1980s and 1990s was acquiring a series of natural foods stores. The most unusual was the Bread & Circus chain out of Massachusetts, which paired healthy food selection with an inventory of wooden toys. Though they’re no longer in the amusements business, the company still uses the Bread & Circus name if a new territory may already have an existing (unaffiliated) Whole Foods store.

5. EMPLOYEES CAN SEE WHAT EVERYONE MAKES.

Cashier hands out free reusable grocery bags at whole foods
David McNew/Getty Images

Mackey, who is now co-CEO of Whole Foods, enforces what he calls “no secrets” management. Every store has a ledger in which the annual salaries of all employees—even executives—are available for any worker to see.

6. AN EMPLOYEE'S CHOLESTEROL LEVEL AFFECTS THEIR DISCOUNT.

In an effort to keep their workforce from keeling over, Whole Foods arranges their employee discount percentage on a sliding scale. If you’re a smoker, overweight, or otherwise afflicted, you get the standard 20 percent. But if your lungs are clear, your cholesterol levels are within range, and your BMI is in check, you’re eligible for up to a 30 percent discount.

7. EMPLOYEES GET “VOTED IN” BY OTHER EMPLOYEES.

Most Whole Foods stores are broken up into various branches: front end, produce, meats, etc. If an employee wants to join a particular team, he or she is given a 45- to 90-day probationary period. At the end, existing team members can vote on whether they want a person to stay on permanently. Since company bonuses are tied to performance, it’s not really a popularity contest: teams want workers who can raise profitability.

8. ONLY ONE STORE SELLS LIVE LOBSTERS.

Citing an inability to control lobster treatment across the country, only the Portland, Maine Whole Foods makes live lobsters available to customers. Each one is kept in its own tank to avoid overcrowding. Once purchased, the crustaceans are killed via mild electrical shock (from a device called a CrustaStun), sparing them from having to endure the inevitable boiling pot of water.

9. BUT LOTS OF LOCATIONS SELL RABBIT MEAT.

Bunnies: adorable pets, or satisfying, protein-enriched meal? If you’re partial to the latter, several Whole Foods locations offer rabbit meat due to what they claimed were “repeated customer requests.” In 2014, bunny activists incited a series of “hopping mad” headlines by protesting the decision.

10. EMPLOYEES CANNOT STOP SHOPLIFTERS. (UNLESS THEY WANT TO BE FIRED.)

Whole Foods takes a hard line when it comes to someone playing hero: no employees are allowed any physical contact with customers, and that extends to shoplifters. In 2007, employee (and former Marine) John Schultz was fired after he chased and detained a shoplifter outside of a store in Ann Arbor.

11. YOU CAN'T BUY ASPIRIN THERE.

asprin bottle
iStock

Because Whole Foods considers the painkillers aspirin and ibuprofen to be artificial, they do not sell either. Instead, the chain offers customers “natural” remedies for cold or flu symptoms, which prompted Forbes.com columnist Steven Salzberg to criticize the company for selling supplements that are under no FDA obligation to prove some of their claims.

12. THEY USED TO HAVE AN “ENGLISH-ONLY” LANGUAGE POLICY.

Prior to 2013, speaking any language other than English while in the store would have been a violation of company policy for employees. When two Albuquerque, New Mexico employees complained about the edict, they were suspended. According to the New York Daily News, Whole Foods asserted the employees were penalized for other reasons; regardless, the policy was revised.

13. THERE'S AN ICE RINK AT COMPANY HEADQUARTERS.

The company’s flagship store in Austin has become something of a tourist destination, with a domed ice skating rink on the building’s rooftop, open during the winter months.

14. SOME OF THEIR DAIRY PRODUCTS WERE DISCOVERED TO HAVE BEEN MILKED BY PRISONERS.

What better sustainable labor than our nation’s penal system? In 2014, Fortune magazine discovered that cheese maker Haystack Mountain had an agreement with Colorado Corrections Industries that allowed prisoners to milk goats for a salary of $300 to $400 a month. The resulting cheese wound up being sold to Whole Foods and other retailers.

15. THEY CONFESSED TO OVERCHARGING CUSTOMERS.

The perpetual joke about the chain being renamed “Whole Paycheck” for its pricey inventory got a little more real after New York’s Department of Consumer Affairs found that area stores were exaggerating the weights of prepackaged items, sometimes overcharging by as much as $15. In a YouTube video released in July 2015, Mackey and co-CEO Walter Robb admitted the company had made mistakes but had not intended to mislead consumers. Besides...

16. THEY'RE GOING TO OPEN A CHAIN OF LOWER-PRICED STORES.

People crowd a Whole Foods store in Manhattan
Mario Tama/Getty Images

That “Whole Paycheck” jab really stings—enough that the company is plotting to launch a chain of reduced-price stores dubbed 365 by Whole Foods Market. (365 is the company’s in-house brand.) The stores are intended to compete with organic insurgents like Wal-Mart, which has been cutting into market share in recent years. Finally: rabbit stew and prison-crafted artisanal cheese at prices to fit every budget.

nextArticle.image_alt|e
Tullio M. Puglia, Getty Images
arrow
job secrets
11 Secrets of Bodyguards
Tullio M. Puglia, Getty Images
Tullio M. Puglia, Getty Images

When CEOs, celebrities, and the extremely wealthy need personal protection, they call in men and women with a particular set of skills. Bodyguards provide a physical barrier against anyone wishing their clients harm, but there’s a lot more to the job—and a lot that people misunderstand about the profession. To get a better idea of what it takes to protect others, Mental Floss spoke with several veteran security experts. Here’s what they told us about being in the business of guaranteeing safety.

1. BIGGER ISN’T ALWAYS BETTER.

When working crowd control or trying to corral legions of screaming teenagers, having a massive physical presence comes in handy. But not all "close protection specialists" need to be the size of a professional wrestler. “It really depends on the client,” says Anton Kalaydjian, the founder of Guardian Professional Security in Florida and former head of security for 50 Cent. “It’s kind of like shopping for a car. Sometimes they want a big SUV and sometimes they want something that doesn’t stick out at all. There’s a need for a regular-looking guy in clothes without an earpiece, not a monster.”

2. GUNS (AND FISTS) ARE PRETTY MUCH USELESS.

An armed bodyguard pulls a gun out of a holster
iStock

Depending on the environment—protecting a musician at a concert is different from transporting the reviled CEO of a pharmaceutical company—bodyguards may or may not come armed. According to Kent Moyer, president and CEO of World Protection Group and a former bodyguard for Playboy founder Hugh Hefner, resorting to gunplay means the security expert has pretty much already failed. “People don’t understand this is not a business where we fight or draw guns,” Moyer says. “We’re trained to cover and evacuate and get out of harm’s way. The goal is no use of force.” If a guard needs to draw a gun to respond to a gun, Moyer says he’s already behind. “If I fight, I failed. If I draw a gun, I failed.”

3. SOMETIMES THEY’RE HIRED TO PROTECT EMPLOYERS FROM EMPLOYEES.

A security guard stands by a door
iStock

Workplace violence has raised red flags for companies who fear retribution during layoffs. Alan Schissel, a former New York City police sergeant and founder of Integrated Security, says he dispatches guards for what he calls “hostile work termination” appointments. “We get a lot of requests to provide armed security in a discreet manner while somebody is being fired,” he says. “They want to be sure the individual doesn’t come back and retaliate.”

4. SOME OF THEM LOVE TMZ.

For protection specialists who take on celebrity clients, news and gossip site TMZ.com can prove to be a valuable resource. “I love TMZ,” Moyer says. “It’s a treasure trove for me to see who has problems with bodyguards or who got arrested.” Such news is great for client leads. Moyer also thinks the site’s highly organized squad of photographers can be a good training scenario for protection drills. “You can look at paparazzi as a threat, even though they’re not, and think about how you’d navigate it.” Plus, having cameras at a location before a celebrity shows up can sometimes highlight information leaks in their operation: If photographers have advance notice, Moyer says, then security needs to be tightened up.

5. THEY DON’T LIVE THE LIFE YOU THINK THEY DO.

A bodyguard stands next to a client
iStock

Because guards are often seen within arm’s reach of a celebrity, some think they must be having the same experiences. Not so. “A big misconception is that we’re living the same life as celebrities do,” Kalaydjian says. “Yes, we’re on a private jet sometimes, but we’re not enjoying the amenities. We might live in their house, but we’re not enjoying their pool. You stay to yourself, make your rounds.” Guards that get wrapped up in a fast-paced lifestyle don’t tend to last long, he says.

6. SOMETIMES THEY’RE JUST THERE FOR SHOW.

For some, being surrounded by a squad of serious-looking people isn’t a matter of necessity. It’s a measure of status on the level of an expensive watch or a fast car. Firms will sometimes get calls from people looking for a way to get noticed by hiring a fleet of guards when there's no threat involved. “It’s a luxury amenity,” Schissel says. “It’s more of a ‘Look at me, look at them’ thing,” agrees Moyer. “There’s no actual threat. It’s about the show. I turn those down. We do real protection.”

7. THEY CAN MAKE THEIR CLIENT'S DAY MORE EFFICIENT.

A bodyguard escorts a client through a group of photographers
iStock

Because guards will scope out destinations in advance, they often know exactly how to enter and exit locations without fumbling for directions or dealing with site security. That’s why, according to Moyer, CEOs and celebrities can actually get more done during a work day. “If I’m taking you to Warner Bros., I know which gate to go in, I’ve got credentials ahead of time, and I know where the bathrooms are.” Doing more in a day means more money—which means a return on the security investment.

8. “BUDDYGUARDS” ARE A PROBLEM.

When evaluating whether or not to take on a new employee, Kalaydjian weeds out anyone looking to share in a client’s fame. “I’ve seen guys doing things they shouldn’t,” he says. “They’re doing it to be seen.” Bodyguards posting pictures of themselves with clients on social media is a career-killer: No one in the industry will take a “buddyguard” seriously. Kalaydjian recalls the one time he smirked during a 12-year-stint guarding the same client, something so rare his employer commented on it. “It’s just not the side you portray on duty.”

9. SOCIAL MEDIA MAKES THEIR JOB HARDER.

A bodyguard stands next to a client
iStock

High-profile celebrities maintain their visibility by engaging their social media users, which often means posting about their travels and events. For fans, it can provide an interesting perspective into their routine. For someone wishing them harm, it’s a road map. “Sometimes they won’t even tell me, and I’ll see on Snapchat they’ll be at a mall at 2 p.m.,” Kalaydjian says. “I wouldn’t have known otherwise.”

10. NOT EVERY CELEBRITY IS PAYING FOR THEIR OWN PROTECTION.

The next time you see a performer surrounded by looming personal protection staff, don’t assume he or she is footing the bill. “A lot of celebrities can’t afford full-time protection,” Moyer says, referring to the around-the-clock supervision his agency and others provide. “Sometimes, it’s the movie or TV show they’re doing that’s paying for it. Once the show is over, they no longer have it, or start getting the minimum.”

11. THEY DON’T LIKE BEING CALLED “BODYGUARDS.”

A bodyguard puts his hand up to the camera
iStock

Few bodyguards will actually refer to themselves as bodyguards. Moyer prefers executive protection agents, because, he says, bodyguard tends to carry a negative connotation of big, unskilled men. “There is a big group of dysfunctional people with no formal training who should not be in the industry,” he says. Sometimes, a former childhood friend can become “security,” a role they’re not likely to be qualified for. Moyer and other firms have specialized training courses, with Moyer's taking cues from Secret Service protocols. But Moyer also cautions that agencies enlisting hyper-driven combat specialists like Navy SEALs or SWAT team members aren't the answer, either. “SEALs like to engage and fight, destroying the bad guy. Our goal is, we don’t want to be in the same room as the bad guy.”

nextArticle.image_alt|e
Allsport/Getty Images
arrow
olympics
9 Wild Moments from Winter Olympics History
Allsport/Getty Images
Allsport/Getty Images

With the Pyeongchang Olympics nearing their final weekend in South Korea, we thought we'd take a look back at some of the wildest and most unpredictable moments of Winter Games past.

1. AUSTRALIA WINS ITS FIRST WINTER GOLD MEDAL WHEN SPEED SKATER WAITS FOR HIS COMPETITORS TO FALL DOWN

Knowing he was overmatched by his fellow athletes during the 1000 Meter Short Track Speed Skating competition at the 2002 Salt Lake City Olympics, Australian Steven Bradbury devised a strategy of waiting in the back of the pack on the off chance that his competitors might trip up. Amazingly, the strategy worked when a disqualification in the quarterfinals got him through to the semis and a crash sent him to the finals.

In the final, favorite Apollo Anton Ohno and the three other competing skaters collided in an epic crash; the trailing Bradbury was close enough to the pack to cross the finish line before any of the fallen skaters, becoming Australia's first gold medalist in the Winter Olympics.

2. ALPINE SKIER HERMANN MAIER FLIES OFF THE COURSE AT 70 MPH, GETS UP AND WALKS AWAY

In downhill alpine skiing, skiers travel at extremely high velocities (typically 60 to 85 miles per hour) down courses that closely follow the mountain's fall line.

In 1998, Nagano Olympics race officials were worried about the downhill course—specifically, a steep angle between the 6th and 7th gates. They altered this portion but the section still posed a danger.

Austrian Hermann Maier finished first in the World Cup standings before the Olympics but had a reputation for recklessness within the skiing circuit—in fact, according to Olympic historian David Wallechinsky, “caution was not a word in Maier's vocabulary." Maier didn't slow down before the aforementioned dangerous turn in Nagano and went flying off the course at 70 miles per hour, tumbling to a halt some 50 meters away. In a sport where injuries—and even deaths—aren't unheard of, Maier shocked TV audiences by getting up and walking away with nothing more than a bruised shoulder.

Benefiting from a 24-hour weather delay on his next event, the Super-G, Maier used the extra rest to get back in full form and took home the gold. He also came in first in the Giant Slalom three days later.

3. WOMEN CHEAT BY HEATING UP THEIR SLEDS


Wikimedia Commons

There have been a limited number of cases of cheating in the Winter Olympics (far fewer than in the Summer Olympics), but that doesn't mean it’s an impossibility. Just ask Ortrun Enderlein.

Enderlein, the defending luge champion, and her two East German teammates aroused suspicion by showing up just before their runs and leaving the scene hastily after. Enderlein won gold and her teammates placed 3rd and 4th, but upon closer inspection, it was discovered that their sleds had been heated immediately before the races, which reduced friction with the ice and resulted in faster times. The three were disqualified and the East German Olympic Committee blamed the affair on a "capitalist revanchist plot.”

4. SKI JUMPER RALLIES NATIONAL PRIDE BY FINISHING LAST

English plasterer Michael Edwards traveled to Lake Placid, New York two years before the 1988 Calgary Olympics to fulfill his dream of making the event as a downhill skier. When money ran short, he decided to switch to ski jumping because it was significantly cheaper and there would be no competition at the national trials. Edwards became the first Olympic ski jumper in British history, but was far below the standards of the rest of the field.

Edwards crashed at the World Championships the year before the '88 Games and was ridiculed by the international press, who dubbed him “Mr. Magoo” due to his thick-rimmed glasses and heavy frame.

To the British, however, Edwards became a great source of fascination, which turned into a full-fledged national craze as he became the first Olympic ski jumper in the country's history and successfully landed his attempt at the Calgary Games. Although he didn't even score half the total points of any other competitor, he earned admiration worldwide and was given the nickname "Eddie the Eagle" by the President of the International Olympic Committee during the closing ceremony.

Sadly, many others in the Olympic community did not take him seriously, and they raised the qualifying standards to prevent Edwards from participating in the future. This didn't stop him from trying, but he failed to qualify on three successive occasions. Today, Edwards still plasters for a living and estimates that 70 percent of his income comes from speaking engagements.

In 2016, Eddie the Eagle, a biopic about Edwards’s life featuring Hugh Jackman (not playing Edwards), was released in theaters.

5. GOLD MEDALIST IN OLYMPICS' INAUGURAL SNOWBOARDING COMPETITION GETS BUSTED FOR MARIJUANA

At the 1998 Nagano Games, snowboarding was introduced in an effort to make the Olympics more appealing to a younger audience. Still, there was some trepidation about the perceived rambunctious lifestyle of the snowboarding community and how it would fit in with the formality of the Olympics.

Nothing better illustrated this clash of values than when Canadian Ross Rebagliati became the inaugural winner in the Parallel Giant Slalom and was promptly stripped of his medal three days after the event for testing positive for marijuana.

Rebagliati claimed to have ingested it second-hand at a party and the Canadian Olympic delegation successfully appealed the IOC's decision on the basis that marijuana isn't a performance-enhancing drug. He got his medal back before the Games ended.

Today, 20 years after the controversy, Rebagliati has moved on from his snowboarding past and is trying his hand at entrepreneurism: he’s the founder of Ross’ Gold, a cannabis business.

6. NANCY KERRIGAN VS. TONYA HARDING


Getty Images

Tonya Harding was an ice skating prodigy from a broken home who ascended to the world stage in the early '90s. As her financial security and world ranking started to decline in the months leading up to the Olympics, Harding became frustrated and directed her anger at fellow American Nancy Kerrigan, who was ascending in the world standings and landing lucrative commercial endorsements.

Harding's on-again-off-again husband Jeff Gillooly conspired with two other men to attack and injure Kerrigan before the 1994 Olympics. They carried out the hit after Kerrigan's practice skate before the U.S. Figure Skating Championships in Detroit. Shane Stant, Gillooly's hired man, hit Kerrigan on the knee with a police baton as she was talking to a reporter in a stadium hallway. He escaped by diving through a plexiglass door before running to a getaway car.

The attack resulted in a bruise, but because there was no bone or ligament damage, Kerrigan was able to perform and was selected (along with Harding, who was under investigation for the attack) for the U.S. Olympic team. At the Lillehammer Games, Kerrigan famously skated to a silver medal after terrific back-to-back performances while Harding, disgraced, finished in eighth place. Harding's life, and the scandal surrounding her competition with Kerrigan, has been turned into the Oscar-nominated film, I, Tonya.

According to Olympic Historian David Wallechinsky, when CBS executives thanked their staff in Norway for the great ratings (the figure skating finals were the one of the most watched events in television history at the time), a CBS employee wrote back: "Don't thank us. Thank Tonya."

7. TWO AMERICAN HOCKEY TEAMS ARE SENT TO THE OLYMPICS, BOTH ARE DISQUALIFIED


Getty Images

Controversy erupted before the 1948 Olympic Games in St. Moritz over whether the American Hockey Association or the Amateur Athletic Union was the chief governing authority for hockey in the United States. American Olympic Committee President Avery Brundage refused to sanction the AHA because of their commercial sponsorships, but the International Ice Hockey Federation officially ruled that the AAU was to be replaced by the AHA.

Amid the confusion, both teams made their way to St. Moritz to compete. Before they were set to march in the Opening Ceremony, the Swiss Olympic Organizing Committee banned the AAU. Because they were favored by Brundage, though, the AAU team got the honor of representing the U.S. in the opening ceremony, while the AHA team—which was actually allowed to compete by the organizing committee—had to sit in the stands.

8. LUGE TRACK WITH A HISTORY OF FATAL ACCIDENTS SELECTED AS SITE OF INAUGURAL LUGE COMPETITION


Getty Images

Luge racers regularly hit speeds of over 95 miles per hour, meaning that even the smallest shift in body position can easily result in catastrophe. This was evident before the 2010 Vancouver Games, when Georgian luger Nodar Kumaritashvili careened off the track during a training run and died of his injuries.

It was an eerie replay of the luge's first-ever appearance at the Olympic Games. Two weeks before the Innsbruck Games in 1964, Kazimierz Kay-Skrzypecki, a British RAF pilot who was inexperienced in the sport, flew off the track and died during a training run. Additionally, a German doubles luge team was injured on the track in a separate accident. The track had had several fatal accidents when it opened decades before, and although it was modified thereafter, Olympic participants had to lobby for further safety precautions to reduce some of the danger.

9. FRENCH JUDGE CONFESSES TO THROWING THE COMPETITION


Getty Images

The pairs figure skating competition at the 2002 Salt Lake City Olympics resulted in a massive scandal that gave wind to the long-standing notion that figure skating judges can be swayed. Russian competitors Yelena Berezhnaya and Anton Sikharulidze made noticeable errors in their long program, while Canadians Jamie Salé and David Pelletier performed a flawless routine that had the crowd chanting "Six! Six! Six!"

When the judges ruled 5-4 in favor of the Russians and loud boos rang from the arena, the Canadian Olympic officials filed a protest. Protests filed by the losing party have become relatively common in the Olympics and the exercise is often a symbolic and ultimately fruitless gesture. But in this case, some dirt actually turned up.

In the subsequent investigation, it was revealed that the swing vote, French judge Marie-Rene Le Gougne, was up for a seat on the International Skating Union's powerful technical committee, and reports surfaced that she confided to a British referee a few days earlier that she had been pressured by her own national committee to throw her vote for the Russian pairs.

Le Gougne changed her story a few days later in an effort to save face, but her contradictory statements only exacerbated the coverage into a full-blown media frenzy dubbed “skate-gate.” In the end, Le Gougne was suspended for three years, the Canadians were awarded a second pair of gold medals, and the sport underwent reform with judges' scores being kept secret and chosen at random.

SECTIONS

arrow
LIVE SMARTER
More from mental floss studios