George Mason University Becomes First College to Include Food Delivery Robots in Its Meal Plan

Starship Technologies, Sodexo
Starship Technologies, Sodexo

Students at George Mason University will now be able to buy fuel for their study sessions without trekking to the dining hall. As of Tuesday, January 22, the college is offering a robot food delivery service on its Fairfax, Virginia campus.

The new system, a collaboration between Sodexo and Starship Technologies, is the first of its kind to be integrated into a college meal plan. To use it, students must first download the Starship Deliveries app for Android or iOS, and from there they will be able to order food and drinks from a handful of locations, including Blaze Pizza, Starbucks, Dunkin', and the on-campus grocery store. Deliveries cost $1.99 per trip, and usually take about 15 minutes to complete.

The service is made possible by the school's fleet of more than 25 delivery robots. Reaching about knee-height, the boxy vehicles can hold 20 pounds each, or roughly three shopping bags of food. They navigate the campus autonomously, updating users on the journey in real-time via an interactive map in the Starship app, and when they arrive, users can unlock the hatch from their phones.

Food delivery robot outdoors.
Starship Technologies, Sodexo

"With the hectic schedules students lead, there is a convenience for students to have their food, groceries, and packages delivered," Ryan Tuohy, SVP of business development at Starship Technologies, said in statement. "Our goal is to make life a little bit easier for students, whether that means skipping the line, eating lunch on the lawn rather than in the cafe, or finding the time to eat better when studying for exams."

George Mason University is the latest place to experiment with delivering food via robot. Domino's rolled out similar autonomous vehicles in New Zealand in 2016, and 2017, the robotics company ZMP and the food delivery service Ride On Express debuted sushi delivery robots in Japan.

Surprise! Microsoft Admits That People Are Listening In on Your Cortana and Skype Conversations

mabe123/iStock via Getty Images
mabe123/iStock via Getty Images

In a turn of events that, at this point, probably shocks no one, Microsoft has confessed that human contractors have been listening in on some people's private conversations via Skype and Cortana.

Vice first broke the news on the privacy breach earlier this month, after a contractor passed along documents, screenshots, and actual audio files of some conversations. “The fact that I can even share some of this with you shows how lax things are in terms of protecting user data,” the contractor, whose name was withheld (for obvious reasons), told Motherboard. Unlike Apple’s recent Siri snafu, these conversations didn’t include potential criminal activity, but they did catch intimate exchanges about weight loss, love, and relationship problems.

Also unlike Apple: Microsoft is not suspending its practices. Instead, the tech monolith has updated its privacy policy to clarify that humans might, in fact, be eavesdropping on you.

“We realized, based on questions raised recently, that we could do a better job of clarifying that humans sometimes review this content,” a Microsoft representative told Vice. Before, the Skype website had mentioned that your content could be analyzed in order to improve the technology, but it never explicitly stated that humans would be listening to it.

Microsoft only records Skype conversations that use its translation features, in order to “help the translation and speech technology learn and grow,” according to the Skype FAQ section. If you’re not using translation features, your sweet nothings are reportedly as private as you want them to be. The updated FAQ section also now states that “Microsoft employees and vendors” may be transcribing the translated audio, and the procedures are “designed to protect users’ privacy, including taking steps to de-identify data, requiring non-disclosure agreements with vendors and their employees,” and more.

But Cortana’s data gathering isn’t limited to translation. According to its support page, Microsoft can collect your voice data literally any time you “use your voice to say something to Cortana or invoke skills.” If that worries you, we recommend spending some time adjusting the settings on your Microsoft Privacy Dashboard.

[h/t Vice]

Amazon Is Making It Easier for Sellers to Donate Returned or Unsold Items Instead of Trashing Them

ronstik/iStock via Getty Images
ronstik/iStock via Getty Images

After mailing back an unwanted Amazon order or bringing it to a drop-off location, you may assume your return will find its way to a good home. But not every item returned to Amazon is re-listed on the website. Many third-party sellers working through Amazon simply toss returned products in the trash along with any surplus goods they can't sell. That's about to change: As CNBC reports, the retailer will make its new Fulfillment by Amazon (FBA) Donations program the default option for independent shops based in the U.S. and the UK.

Starting in September 2019, sellers that have unwanted returns or unsold items sitting in an Amazon warehouse can depend on the company to donate them to a good cause. In the U.S., products that are eligible for donation will be sent to various nonprofits through a charity group called Good360, and in the UK, groups including Newlife, Salvation Army, and Barnardo will distribute the goods.

“We know getting products into the hands of those who need them transforms lives and strengthens local communities,” Alice Shobe, director of Amazon in the Community, said in a statement. “We are delighted to extend this program to sellers who use our fulfillment services.”

Amazon charges independent sellers 50 cents to ship unsold items back to them and just 15 cents to throw them away, meaning that donating or trying to resell returned items wasn't always cost-effective for businesses. Amazon reportedly wasted 293,000 products over a nine-month period in just one French distribution center alone.

The company now aims to incentivize sellers to donate their unsold and returned inventory by making it the cheaper option, according to sellers who spoke to CNBC. As part of this program, Amazon will also manage the logistics and work with charities in an effort to "streamline the donation process for independent sellers."

The Fulfillment by Amazon Donations program will be the default for U.S. and UK sellers starting on September 1, but stores will still have the opportunity to opt out if they wish.

[h/t CNBC]

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