6 Tasty Bits of Waffle House Kitchen Slang

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While Waffle House is a 24-hour diner, their servers don’t use typical diner slang to communicate orders to the kitchen. The restaurant chain uses its own lingo to employ what they call the “Pull-Drop-Mark” system to take orders in all of its 2100-plus locations throughout 25 states.

“The Pull-Drop-Mark system is what our associates use to ensure our guests get their meal quickly," Pat Warner, Waffle House's director of public relations and external affairs, tells Mental Floss. "It consists of the call-in where the server calls in the order using this system. Since we opened in 1955 we’ve used a call-in system for our team. It has evolved over the years as we’ve expanded the menu, however even today’s system can be traced back to the first restaurant.”

Here are some delicious terms you might hear during your next Waffle House visit.

1. The Mark

At every Waffle House, there is a small red tile surrounded by gray tiles on the floor near the open kitchen and grill. This is called “The Mark,” and it’s where every server or sales associate stands when he or she is calling in an order for the grill operator. Servers are only allowed to call in orders from The Mark to make sure only one order is being called at a time.

The Waffle House has used the call-in system since the chain was founded nearly 65 years ago. It’s the best way to get orders filled quickly and served to customers within the company’s eight-minutes-or-less mandate.

2. Pull

The “Pull” refers to all the meats for an order that the grill operator should pull from the refrigerator, be it bacon, sausage, chicken, sirloin—or all of the above. The meats for an order are pulled first because they require the longest amount of cooking time. After declaring "Pull," the server then calls the amount for the order, based on the standard serving size for each dish.

For example, if a server asks for “Pull one bacon” that means three slices of bacon, which is the standard amount. If a customer wants six slices, the associate would say “Pull two bacon.”

3. Drop

The “Drop” refers to any hash browns being included with an order. A sales associate might say “Drop four,” which means the kitchen should drop four hash brown orders on the grill. After a server calls the amount for the drop, then they may indicate the style, “scattered” or “in a ring.”

If a customer wants their hash browns “scattered” that means they want them broken up and spread out while cooking; if they want it cooked together and compact, the server would call “in a ring.” If a server doesn’t call “scattered” or “in a ring,” the default style is always “scattered.” So if a sales associate calls in, “Drop four, three in a ring,” that means four hash browns, one scattered, and three in a ring.

4. The Plate

Actor Chris Rock (2nd from left) stops by the Waffle House after the VIP screening of Paramount Pictures' 'Top Five' and meets customers Donnell Woods, Daryl T. Johnson II and Semhar Haile on December 9, 2014 in Atlanta, Georgia
Chris Rock makes some new friends at the Waffle House in Atlanta, Georgia
Rick Diamond, Getty Images for Allied

When calling in an order of hash browns, the server must give a minimum of two pieces of information: “The Drop” and “The Plate.” The “Drop” is for the amount of hash browns to cook on the grill, while the “Plate” refers to the order that gets those hash browns.

For example, if a customer orders two scrambled eggs with hash browns, the server would call in, “Mark order scrambled plate.” If a customer wants grits instead, the call-in would be, “Mark order scrambled.” All breakfast orders default to grits, so there’s no need to say grits. If a customer wants to skip both the grits and hash browns, then the call-in is, “Mark order scrambled, hold the grits.” (Though why would they want to do that?)

“It’s two different labels for the hash browns,” Warner says. “The ‘Pull’ alerts the cook (or as we call them grill operator) how many hash browns to drop on the grill to get them cooking. The ‘Plate’ refers to any order that has hash browns. Say you get a quarter cheeseburger with hash browns—that’s a 'quarter cheese plate,' so we know the hash browns go on the same plate as the cheeseburger.”

5. Deluxe

Waffle House sales associates call burger orders “quarter” because it’s exactly a quarter pound of beef, or four ounces. If a customer wants lettuce, tomato, and onions with their burger, then the order call-in is “Deluxe.” So if the call-in is “quarter cheese deluxe,” that means a customer ordered a cheeseburger with lettuce, tomato, and onions.

6. All The Way

Although Waffle House was founded in 1955, it wasn't until the early 1980s that the franchise started to offer toppings on their iconic hash browns. It started when restaurant owners noticed grill operators adding something extra, like gravy and jalapeños, to the hash brown they made for family and friends. It wasn't long before customers began requesting the same toppings for their potatoes, so Waffle House obliged and officially added a range of toppings to the menu in 1984.

Of course, being Waffle House, there was a special spin to these toppings and the call-in lingo for servers and grill operators. Customers can order their hash browns scattered and smothered (with sautéed onions), covered (with melted cheese), chunked (with grilled hickory smoked ham), diced (with grilled tomatoes), peppered (with spicy jalapeño peppers), capped (with grilled button mushrooms), topped (with Bert’s Chili), or country (with sausage gravy). If you're really hungry, or really brave, you can also go “all the way,” which means you'll get all eight toppings served on scattered hash browns.

Necco Wafers and Sweethearts Are Making a Comeback—Whether You Like It or Not

Via Tsuji via Flickr // CC BY-NC-ND 2.0
Via Tsuji via Flickr // CC BY-NC-ND 2.0

This past Valentine’s Day was a little less sweet without Sweethearts conversation hearts gracing store shelves, but there’s some good news on the horizon. According to CandyStore.com, Necco-brand candies are coming back—well, some of them, at least.

The future of classic candies like Sweethearts conversation hearts, Necco Wafers, Clark Bars, Mary Janes, and Sky Bars has been uncertain ever since the New England Confectionery Company went out of business last year. People sent online retailer CandyStore.com thousands of emails asking what would become of their favorite confections, so the website’s staff painstakingly “tracked down the fate of all the Necco candy brands,” according to a blog post.

Spangler Candy Company, which acquired a couple of the Necco brands, appears to be keeping its promise of bringing back Necco Wafers, Sweethearts, and Canada Mints. However, the new owner is still testing recipes, and the time frame for their return remains undetermined.

“We are committed to making sure these brands meet consumer expectations when they reenter the market," Spangler CEO Kirk Vashaw told the candy website. "Doing it right takes time."

Only one of the original Necco brands, Candy Buttons, is currently available for purchase under new ownership. There is also a good chance that several other candies—including Clark Bars, Sky Bars, Mighty Malts, Haviland Thin Mints, Slap Stix, and various flavored chews—will be returning in the future. The rights to many of these brands were bought by different companies, some of which are now experimenting with production methods. For instance, the CEO of the Boyer Candy Company, which now owns Clark Bars, said recent attempts to produce the candy have resulted in Clark Bars “coming out in the shape of hot dogs,” which is not ideal. (Though they reportedly “taste fantastic.”)

As for Mary Janes and Squirrel Nut Zippers: those candies remain in greater peril. The Mary Jane brand is still for sale, and there’s some confusion about who owns the Zippers trademark. The latter can still be bought from CandyStore.com, but sadly, Mary Janes have become nearly impossible to find. “Panic buyers of Mary Janes are really glad they did,” the website states. “Their secret stash is the best place to find them.”

For more details about the future of your favorite Necco candies, check out CandyStore.com’s blog post. In the meantime, you can still find some of the discontinued candies on Amazon and other online retailers, albeit for very high prices.

Henri, an Adorable Bulldog from North Carolina, Is Named Cadbury's Newest Easter 'Bunny'

iStock.com/freddiesfabdesign
iStock.com/freddiesfabdesign

Bunnies are cute and all, but they've got nothing on Henri: an 18-month-old English bulldog with lots of rolls and lots of love to give. As WDSU News in New Orleans reports, Henri has won the honor of starring in Cadbury's new "Clucking Bunny" commercial in the lead-up to Easter, right as the chocolate creme eggs start to make their annual reappearance.

A bulldog in bunny ears
The Hershey Company

He was selected from a pool of more than 4000 pets that sported bunny ears and posed for pictures as part of Cadbury's first-ever "Bunny Tryouts." His owners, Kathie and Tim Santillo, of Wilmington, North Carolina, dressed him in an adorable Easter bunny costume that included an oversized pink bow and fluffy white tail. In addition to the fame and Instagram follower boost that Henri is likely to get out of this contest, his owners will also receive $5000—and some of that money will presumably go towards toys for this very good boy.

"When people see the iconic Cadbury Clucking Bunny commercial, they know Easter season is here," Katrina Vatter, a member of the Cadbury U.S. marketing team, said in a statement. "For the first time in over 35 years, we are honored to expand our tradition and welcome Henri as a new character to the commercial."

Cadbury also announced the names of the 19 pets who qualified as semi-finalists. They were mostly cats and dogs, but there was also a goat, a horse, a bearded dragon, and a llama named Conswala, who donned rainbow-colored bunny ears. Naturally, an actual bunny also made it to the final round. Check out some of the semi-finalists' photos below.

Perhaps it's for the best that a dog—and not a cat—was chosen. In the film industry at least, cats are a little more challenging to have on set because they're sensitive to the noises around them. "I think of cats as walking and living satellites," Dawn Barkan, who has trained animals for movies like Meet the Parents and Inside Llewyn Davis, told Mental Floss in 2014.

"Their ears are picking up every sound, and their bodies are picking up all the vibrations around them, so they're constantly tuning in to everything that's going on around them, and they're sensitive. So if there are loud noises or a lot of commotion, and the cat hasn't been desensitized to that, they're going not going to be comfortable, whereas dogs are a little bit more easygoing."

[h/t WDSU News]

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