6 Tasty Bits of Waffle House Kitchen Slang

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While Waffle House is a 24-hour diner, their servers don’t use typical diner slang to communicate orders to the kitchen. The restaurant chain uses its own lingo to employ what they call the “Pull-Drop-Mark” system to take orders in all of its 2100-plus locations throughout 25 states.

“The Pull-Drop-Mark system is what our associates use to ensure our guests get their meal quickly," Pat Warner, Waffle House's director of public relations and external affairs, tells Mental Floss. "It consists of the call-in where the server calls in the order using this system. Since we opened in 1955 we’ve used a call-in system for our team. It has evolved over the years as we’ve expanded the menu, however even today’s system can be traced back to the first restaurant.”

Here are some delicious terms you might hear during your next Waffle House visit.

1. The Mark

At every Waffle House, there is a small red tile surrounded by gray tiles on the floor near the open kitchen and grill. This is called “The Mark,” and it’s where every server or sales associate stands when he or she is calling in an order for the grill operator. Servers are only allowed to call in orders from The Mark to make sure only one order is being called at a time.

The Waffle House has used the call-in system since the chain was founded nearly 65 years ago. It’s the best way to get orders filled quickly and served to customers within the company’s eight-minutes-or-less mandate.

2. Pull

The “Pull” refers to all the meats for an order that the grill operator should pull from the refrigerator, be it bacon, sausage, chicken, sirloin—or all of the above. The meats for an order are pulled first because they require the longest amount of cooking time. After declaring "Pull," the server then calls the amount for the order, based on the standard serving size for each dish.

For example, if a server asks for “Pull one bacon” that means three slices of bacon, which is the standard amount. If a customer wants six slices, the associate would say “Pull two bacon.”

3. Drop

The “Drop” refers to any hash browns being included with an order. A sales associate might say “Drop four,” which means the kitchen should drop four hash brown orders on the grill. After a server calls the amount for the drop, then they may indicate the style, “scattered” or “in a ring.”

If a customer wants their hash browns “scattered” that means they want them broken up and spread out while cooking; if they want it cooked together and compact, the server would call “in a ring.” If a server doesn’t call “scattered” or “in a ring,” the default style is always “scattered.” So if a sales associate calls in, “Drop four, three in a ring,” that means four hash browns, one scattered, and three in a ring.

4. The Plate

Actor Chris Rock (2nd from left) stops by the Waffle House after the VIP screening of Paramount Pictures' 'Top Five' and meets customers Donnell Woods, Daryl T. Johnson II and Semhar Haile on December 9, 2014 in Atlanta, Georgia
Chris Rock makes some new friends at the Waffle House in Atlanta, Georgia
Rick Diamond, Getty Images for Allied

When calling in an order of hash browns, the server must give a minimum of two pieces of information: “The Drop” and “The Plate.” The “Drop” is for the amount of hash browns to cook on the grill, while the “Plate” refers to the order that gets those hash browns.

For example, if a customer orders two scrambled eggs with hash browns, the server would call in, “Mark order scrambled plate.” If a customer wants grits instead, the call-in would be, “Mark order scrambled.” All breakfast orders default to grits, so there’s no need to say grits. If a customer wants to skip both the grits and hash browns, then the call-in is, “Mark order scrambled, hold the grits.” (Though why would they want to do that?)

“It’s two different labels for the hash browns,” Warner says. “The ‘Pull’ alerts the cook (or as we call them grill operator) how many hash browns to drop on the grill to get them cooking. The ‘Plate’ refers to any order that has hash browns. Say you get a quarter cheeseburger with hash browns—that’s a 'quarter cheese plate,' so we know the hash browns go on the same plate as the cheeseburger.”

5. Deluxe

Waffle House sales associates call burger orders “quarter” because it’s exactly a quarter pound of beef, or four ounces. If a customer wants lettuce, tomato, and onions with their burger, then the order call-in is “Deluxe.” So if the call-in is “quarter cheese deluxe,” that means a customer ordered a cheeseburger with lettuce, tomato, and onions.

6. All The Way

Although Waffle House was founded in 1955, it wasn't until the early 1980s that the franchise started to offer toppings on their iconic hash browns. It started when restaurant owners noticed grill operators adding something extra, like gravy and jalapeños, to the hash brown they made for family and friends. It wasn't long before customers began requesting the same toppings for their potatoes, so Waffle House obliged and officially added a range of toppings to the menu in 1984.

Of course, being Waffle House, there was a special spin to these toppings and the call-in lingo for servers and grill operators. Customers can order their hash browns scattered and smothered (with sautéed onions), covered (with melted cheese), chunked (with grilled hickory smoked ham), diced (with grilled tomatoes), peppered (with spicy jalapeño peppers), capped (with grilled button mushrooms), topped (with Bert’s Chili), or country (with sausage gravy). If you're really hungry, or really brave, you can also go “all the way,” which means you'll get all eight toppings served on scattered hash browns.

15 Tasty Bits of Pizza Slang

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iStock.com/Radionphoto

Unless you’ve worked in a pizzeria, your pizza vocabulary is probably limited. But the crust-loving pros who are cooking up your favorite slices seem to have insider slang for everything, including whimsical terms for toppings and one-of-a-kind ways of describing regional pie styles. So if you’re looking up your pizza-talk game with words that go beyond ‘za, here’s a quick list of 15 terms you should know.

1. Tip sag

The dreaded tip sag is what you get when the pointy end of your pizza starts to droop. This most often occurs with top-heavy (and topping-heavy) pies, like Neapolitan-style pizzas with generous helpings of fresh mozzarella piled on top.

2. Avalanche

An avalanche is what occurs when all the toppings slide off your pizza as soon as you pick it up. This tends to happen when a pizza is still piping hot from the oven, so be smart and give it a minute to cool down.

3. Apizza

If you ever travel to New Haven, Connecticut, you might hear the locals order apizza (pronounced uh-BEETS). This refers to the local style of thin-crust pizza, which originated at the famous Frank Pepe Pizzeria Napoletana and has since become the area's pizza standard.

4. Grandma pie

This style of pizza is thick like a Sicilian pie, but with a thinner, denser crust. Although it likely originated in Long Island, you can now find it in pizzerias throughout New York City (and beyond).

5. Party-cut

Man delivers several pizzas to a customer
iStock.com/Rawpixel

Also known as a tavern-cut, a party-cut describes any circular pizza that’s cut into a grid. The portions are smaller and typically square, which helps ensure that everyone at your Super Bowl party will get a piece of the pie.

6. All-dressed pizza

Order an all-dressed pizza in Montreal and you’ll get a deluxe pie with mushrooms, green peppers, and pepperoni on it. In Québec, it's known as a pizza tout garnie.

7. Flyers

Slices of pepperoni pizza are called flyers, reportedly because of the way they’re often tossed around like Frisbees.

8. Guppies

Depending on your perspective, guppies is either a really cute or really gross way to describe anchovies. Other slang words for the fishy topping include chovies, carp, penguin food, and smellies.

9. Alpo

It’s not very appetizing, but crumbled sausage does kind of resemble dog food—hence the Alpo moniker. Other nicknames for the topping include Kibbles ‘n Bits and Puppy Chow, neither of which make the topping sound any more appetizing.

10. Screamers

Woman preparing a mushroom pizza at home
iStock.com/kajakiki

Mushrooms are sometimes called screamers because of the high-pitched squeal the canned variety lets out when they’re tossed onto a hot surface.

11. Edgar Allan

What does a pizza with pepperoni and onions spell out? A PO pie—which is close enough in spelling to Edgar Allan Poe's last name that it gets tossed around in pizza kitchens on occasion. Sure, P-O or Po would be easier (and quicker) to say, but it’s not nearly as fun.

12. Blood pie

Also known as a hemorrhage, this gruesome term refers to a pizza with extra tomato sauce on it. Now please forget that we ever told you that.

13. Coastline

The coastline is that little bit of exposed sauce you can see between the sauce and the crust.

14. Mutz

A margherita pizza fresh from the oven
iStock.com/svariophoto

Mutz is simply a quicker way of saying mozzarella. Likewise, wet mutz is fresh mozzarella.

15. Roadie

When you get a slice of pizza to-go, that’s a roadie. Enjoy it while it's still hot (but not so hot as to cause an avalanche)! 

15 Delicious Facts About Pizza Hut

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iStock.com/RiverNorthPhotography

For more than 60 years, Pizza Hut has been slinging hot, cheesy pies to hungry consumers all over the world. (There are more than 16,000 locations worldwide.) Whether you're a meat lover or vegetarian, here are 15 things you should know about the popular pizza chain.

1. It was founded by two brothers who were still in college.

Dan and Frank Carney borrowed $600 from their mother in 1958 to open a pizza place while attending Wichita State University. The name was inspired by the former bar that they rented to open their first location.

2. Pizza Hut franchising was almost instant.

A year after the first location opened in Wichita, Kansas, the Carney brothers had already incorporated the business and asked their friend Dick Hassur to open the first franchise location in Topeka, Kansas. Hassur, who had previously gone to school and worked at Boeing with Dan Carney, was looking for a way out of his insurance agent job. He soon became a multi-franchise owner, and worked to find other managers who could open Pizza Huts across the country.

Once, when a successful manager of a Wichita location put in his notice, Hassur was sent in to convince the man to stay. That manager happened to be Bill Parcells, who had resigned his Pizza Hut job in order to take his first coaching job at a small Nebraska college. Of course, he later went on to coach numerous NFL teams, including leading the New York Giants to two Super Bowl victories. "I might have been wrong there," Hassur said of trying to convince Parcells his salary would be better as a manager than as a coach, "but I'm sure he'd have been successful with Pizza Hut, too."

3. There was a mascot in the early days.

image of vintage Pizza Hut restaurants featuring mascot Pizza Pete
Roadsidepictures, Flickr // CC BY-NC-ND 2.0

Before the iconic red roof logo was adopted in 1969, Pizza Hut had a mascot named Pizza Pete who also served as its logo. The mustachioed cartoon man wore a chef’s hat, neckerchief, and an apron while serving up hot meals to hungry customers. Pizza Pete was still used throughout the 1970s on bags, cups, and advertisements, but was eventually phased out.

4. Pizza Hut perfume was a thing that existed.

It was announced late in 2012 that Pizza Hut had plans to release a limited edition perfume that smelled like "fresh dough with a bit of spice." One hundred fans of the Pizza Hut Canada Facebook page won bottles of the scent, and another promotion around Valentine's Day gave American pizza lovers a chance to own the fragrance via a Twitter contest. The packaging for the perfume resembled mini pizza boxes, and a few later surfaced on eBay for as much as $495.

5. They struck gold with the Teenage Mutant Ninja Turtles.

image of people dressed as the Teenage Mutant Ninja Turtles
Kevin Winter, Getty Images

When a group of crime fighting turtles that love pizza become huge pop culture icons, it's a no-brainer that a pizza company should do business with them. Domino's was featured in the first Teenage Mutant Ninja Turtles film in 1990, but ads for Pizza Hut were included on VHS when the film hit home video. Pizza Hut also reportedly spent around $20 million on marketing campaigns for the Turtles during the 1990 "Coming Out of Their Shells" concert tour and album release. The partnership continued all the way up to the 2014 release of Michael Bay's Teenage Mutant Ninja Turtles.

6. Pizza Hut Easy-Bake ovens were also real.

Children of the '70s were lucky enough to own small toy ovens shaped like the restaurant in which they could bake tiny little Pizza Hut pizzas under a 60-watt light bulb.

7. Their vintage commercials are star-studded.

An 11-year-old Elijah Wood got his start flinging potato salad at his co-star; Ringo Starr and the Monkees marveled at the stuffed-crust pizza; and former Soviet statesman Mikhail Gorbachev had a very odd, political pizza pitch, appearing along with his young granddaughter in a Russian Pizza Hut (though the ad was not set to run in Russia).

8. The Book It! program is 35 years old.

In 1984, Pizza Hut kicked off the BOOK IT! program, an initiative to encourage children to read by rewarding them with "praise, recognition and pizza." It was such a success that First Lady Barbara Bush threw a reading-themed pizza party at the White House in 1989. The program is now the "longest-running corporate-supported reading program in the country" and has reached over 60 million children.

9. They were early to the pan pizza create.

image of someone removing a slice from a personal pan pizza
iStock

Pizza Hut introduced pan pizza in 1980, nine years before their competition, Domino's, added the style to their menu. In 1983, they introduced personal pan pizzas, which are still the coveted prize of the BOOK IT! program and the only pizza option at smaller Pizza Hut cafes (like those inside Target stores).

10. They were also early to online ordering.

In 1994, Pizza Hut and The Santa Cruz Operation created PizzaNet, an ahead-of-its-time program that allowed computer users to place orders via the internet. The Los Angeles Times called the idea "clever but only half-baked" and "the Geek Chic way to nosh." And, the site is still up and running! Seriously, go ahead and try to order.

11. Pizza Hut pizza has been to space ...

image of the International Space Station hovering above Earth
iStock

In 2001, Pizza Hut became the first company to deliver pies into space. Before being sealed and sent to the International Space Station, the pizza recipe had to undergo "rigorous stabilized thermal conditions" to make sure that it would be still be edible when it got there. Pizza Hut also paid a large, unspecified sum (but definitely more than $1 million) to have a 30-foot-wide ad on a rocket in 1999.

12. … but not to the Moon.

In 1999, Pizza Hut's then-CEO Mike Rawlings (and current Mayor of Dallas) told The New York Times that an earlier idea for space marketing was for the logo to be shown on the moon with lasers. But once they started looking into it, astronomers and physicists advised them that the projected image would have to be as large as Texas to be seen from Earth—and the project would also have cost the company hundreds of millions of dollars. Better to stick with Super Bowl ads.

13. They once offered pizza engagement packages.

image of someone proposing marriage
iStock

What's the perfect way to pop the big question? In 2012, Pizza Hut suggested that grooms- (or brides-) to-be order the engagement party package that included a $10 dinner box, a limo, a ruby ring, fireworks, flowers, and a photographer, all for $10,010. In keeping with the theme, only 10 of the packages were offered. But, to be clear—if you bought a Pizza Hut engagement package, you would have spent $10 on food and approximately the cost of a wedding on the proposal.

14. Pizza Hut accounts for three percent of U.S. cheese production.

With all those locations and cheese-stuffed crusts, Pizza Hut needs a lot of dairy. The company uses over 300 million pounds of cheese annually and is one of the largest cheese buyers in the world. To make that much cheese, 170,000 cows are used to produce an estimated 300 billion gallons of milk. Something to think about the next time you order an Ultimate Cheese Lover's pizza with extra cheese.

15. There are a lot of repurposed Pizza Hut locations.

An empty, former Pizza Hut building
Mike Kalasnik, Flickr // CC BY-SA 2.0

Franchise locations of companies are not always successful, and when they close, the buildings are often left untouched by their new owners rather than being demolished and replaced. Because the hut-shaped stores have become synonymous with the company, their former locations are easy to spot. The blog "Used to Be a Pizza Hut" has an interactive map of more than 500 ex-huts submitted by people all over the world. There is also a successful Kickstarter-funded photo book—called Pizza Hunt—documenting the "second lives" of the restaurants.

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