6 Tasty Bits of Waffle House Kitchen Slang

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iStock

While Waffle House is a 24-hour diner, their servers don’t use typical diner slang to communicate orders to the kitchen. The restaurant chain uses its own lingo to employ what they call the “Pull-Drop-Mark” system to take orders in all of its 2100-plus locations throughout 25 states.

“The Pull-Drop-Mark system is what our associates use to ensure our guests get their meal quickly," Pat Warner, Waffle House's director of public relations and external affairs, tells Mental Floss. "It consists of the call-in where the server calls in the order using this system. Since we opened in 1955 we’ve used a call-in system for our team. It has evolved over the years as we’ve expanded the menu, however even today’s system can be traced back to the first restaurant.”

Here are some delicious terms you might hear during your next Waffle House visit.

1. The Mark

At every Waffle House, there is a small red tile surrounded by gray tiles on the floor near the open kitchen and grill. This is called “The Mark,” and it’s where every server or sales associate stands when he or she is calling in an order for the grill operator. Servers are only allowed to call in orders from The Mark to make sure only one order is being called at a time.

The Waffle House has used the call-in system since the chain was founded nearly 65 years ago. It’s the best way to get orders filled quickly and served to customers within the company’s eight-minutes-or-less mandate.

2. Pull

The “Pull” refers to all the meats for an order that the grill operator should pull from the refrigerator, be it bacon, sausage, chicken, sirloin—or all of the above. The meats for an order are pulled first because they require the longest amount of cooking time. After declaring "Pull," the server then calls the amount for the order, based on the standard serving size for each dish.

For example, if a server asks for “Pull one bacon” that means three slices of bacon, which is the standard amount. If a customer wants six slices, the associate would say “Pull two bacon.”

3. Drop

The “Drop” refers to any hash browns being included with an order. A sales associate might say “Drop four,” which means the kitchen should drop four hash brown orders on the grill. After a server calls the amount for the drop, then they may indicate the style, “scattered” or “in a ring.”

If a customer wants their hash browns “scattered” that means they want them broken up and spread out while cooking; if they want it cooked together and compact, the server would call “in a ring.” If a server doesn’t call “scattered” or “in a ring,” the default style is always “scattered.” So if a sales associate calls in, “Drop four, three in a ring,” that means four hash browns, one scattered, and three in a ring.

4. The Plate

Actor Chris Rock (2nd from left) stops by the Waffle House after the VIP screening of Paramount Pictures' 'Top Five' and meets customers Donnell Woods, Daryl T. Johnson II and Semhar Haile on December 9, 2014 in Atlanta, Georgia
Chris Rock makes some new friends at the Waffle House in Atlanta, Georgia
Rick Diamond, Getty Images for Allied

When calling in an order of hash browns, the server must give a minimum of two pieces of information: “The Drop” and “The Plate.” The “Drop” is for the amount of hash browns to cook on the grill, while the “Plate” refers to the order that gets those hash browns.

For example, if a customer orders two scrambled eggs with hash browns, the server would call in, “Mark order scrambled plate.” If a customer wants grits instead, the call-in would be, “Mark order scrambled.” All breakfast orders default to grits, so there’s no need to say grits. If a customer wants to skip both the grits and hash browns, then the call-in is, “Mark order scrambled, hold the grits.” (Though why would they want to do that?)

“It’s two different labels for the hash browns,” Warner says. “The ‘Pull’ alerts the cook (or as we call them grill operator) how many hash browns to drop on the grill to get them cooking. The ‘Plate’ refers to any order that has hash browns. Say you get a quarter cheeseburger with hash browns—that’s a 'quarter cheese plate,' so we know the hash browns go on the same plate as the cheeseburger.”

5. Deluxe

Waffle House sales associates call burger orders “quarter” because it’s exactly a quarter pound of beef, or four ounces. If a customer wants lettuce, tomato, and onions with their burger, then the order call-in is “Deluxe.” So if the call-in is “quarter cheese deluxe,” that means a customer ordered a cheeseburger with lettuce, tomato, and onions.

6. All The Way

Although Waffle House was founded in 1955, it wasn't until the early 1980s that the franchise started to offer toppings on their iconic hash browns. It started when restaurant owners noticed grill operators adding something extra, like gravy and jalapeños, to the hash brown they made for family and friends. It wasn't long before customers began requesting the same toppings for their potatoes, so Waffle House obliged and officially added a range of toppings to the menu in 1984.

Of course, being Waffle House, there was a special spin to these toppings and the call-in lingo for servers and grill operators. Customers can order their hash browns scattered and smothered (with sautéed onions), covered (with melted cheese), chunked (with grilled hickory smoked ham), diced (with grilled tomatoes), peppered (with spicy jalapeño peppers), capped (with grilled button mushrooms), topped (with Bert’s Chili), or country (with sausage gravy). If you're really hungry, or really brave, you can also go “all the way,” which means you'll get all eight toppings served on scattered hash browns.

11 Unusual Cutting and Cheese Boards

Fred & Friends, Amazon
Fred & Friends, Amazon

Planning a wine and cheese party? Make sure what you're using to serve snacks is just as cute as your food is delicious.

1. Mouse Trap; $21

A cheese board shaped like a mouse trap

Fred & Friends, Amazon

At first glance, this item just looks like an oversized mouse trap. Ingeniously, the snapping part of the trap can be removed to reveal it's actually a cheese slicer. A chunk of cheese can be displayed and sliced on the 9-inch-long board—just don't invite any mice to the party.

Find it: Amazon

2. MOUSE BOARD; $30

A board shaped like a mouse hole with a mouse-shaped cheese cutter on top

Fred & Friends, Amazon

If a mouse trap is a little too macabre for your shindig, consider this adorable alternative. Assemble your cheeses on the 8-inch-long board and slice them up with a mouse-shaped knife that can be stored in the Tom and Jerry-esque mouse hole at the bottom.

Find it: Amazon

3. STATE SLATE; $20

Cheese and crackers arrayed on a slate cheese board

Bison Hill Stonecrafts, Amazon

Celebrate cheese from all over the United States with this patriotic slate. You can even grab a piece of chalk and write down the names of all the cheeses for hungry guests. Creator Bison Hill Stonecrafts will even personalize your board with a laser engraving, if you'd like.

Find it: Amazon

4. Log and Axe; $25

A cheese board shaped like a cut tree trunk

Fred & Friends, Amazon

Give your cheese a rustic presentation with this log and axe set-up. The solid beech cutting board is shaped like a log and comes with an axe-shaped knife to help you bring out your inner lumberjack.

Find it: Amazon

5. Mariner Wheel; $35

Invite all your sailor friends over for snacks with this nautical cheese board. When each of the four differently-shaped knives are placed into their respective holes in the board, the board looks like a ship's wheel.

Find it: UncommonGoods

6. Cheese Degrees; $20

A cutting board with a protractor design

Fred & Friends, Amazon

Make sure everyone gets an even amount of cheese with this obsessively precise cutting board. Whether you want perfect cubes or exactly portioned triangles, this cheese board can help ensure that everything is perfectly sliced.

Find it: Amazon

7. The States; $28

A cheese board in the shape of New York state

Amy Stringer-Mowat and Bill Mowat, UncommonGoods

Celebrate your home state with a bamboo cutting board created by New York-based woodworkers Amy Stringer-Mowat and Bill Mowat. You can see all the available state shapes in this PDF.

Find it: UncommonGoods

8. Voodoo Doll; $20

Pull out this voodoo doll-shaped board when you're feeling a little vindictive. You can hack away at meats and cheese and then store the knife appropriately in the wooden doll's back.

Find it: Overstock.com

9. Ampersand; $48

Delight your guests with some knowledge about where the ampersand comes from while using this board, which lets you fill a twisting line of crackers around three different cheeses.

Find it: UncommonGoods

10. Say Cheese; $19

A cheese board shaped like a smiling mouth

Fred & Friends, Amazon

Smile! It's cheese time. This mouth-shaped cheese board looks just as happy about the selection as you do. Underneath all the food, the board says "say cheese" in the center.

Find it: Amazon

11. The Obsessive Chef; $27

A cutting board with measurements on it

Fred & Friends, Amazon

This product comes with a series of lines to guide the cutter, including how to medium dice, small dice, brunoise, fine brunoise, batonnet, allumette, julienne, and fine julienne. The lines are burnished instead of printed, so they'll never get worn away.

Find it: Amazon or at one of the retailers below:

Mental Floss has affiliate relationships with certain retailers and may receive a small percentage of any sale. But we choose all products independently and only get commission on items you buy and don't return, so we're only happy if you're happy. Thanks for helping us pay the bills!

A version of this article first ran in 2017. It has been updated to reflect current availability.

A Massive Beef Recall Due to E. Coli Might Affect Your Memorial Day Meal Plans

iStock/Kameleon007
iStock/Kameleon007

If your Memorial Day weekend plans involve grilling meat, you're going to want to take some extra precautions. The U.S. Department of Agriculture announced Wednesday that 62,112 pounds of raw beef are being recalled due to possible contamination with E. coli bacteria, which causes food poisoning.

The meat originated with the Aurora Packing Company of North Aurora, Illinois on April 19. Aurora Packing is recalling the products, which have an EST. 788 number on the USDA mark of inspection found on packaging and were shipped to stores around the country. The meat was packaged in multiple cuts, including ribeye and briskets.

Escherichia coli, better known as E. coli, is bacteria that affects the gastrointestinal system, causing cramps, vomiting, diarrhea, and other serious symptoms that can derail one's celebratory mood. If you think you've purchased any of the contaminated meat, it's recommended that you immediately discard it.

[h/t USA Today]

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