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Scottish Supermarket Fires Robot Employee for Scaring Customers

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Fear not, grocery clerks: Robots probably aren't going to be coming for your jobs anytime soon, judging from one machine's abrupt hire-and-fire in Edinburgh, Scotland. According to the Daily Record, Fabio, the shopbot robot, was canned after just one week on the job because he wasn't clicking with human patrons.

Fabio was recruited to work at Scottish supermarket Margiotta's flagship store as part of the BBC's Six Robots & Us, a TV program/experiment designed to gauge how useful humans find robots. The bot was programed to greet customers with hugs and flattery ("Hello, gorgeous") and guide them to various products.

Ultimately, though, Fabio lacked both the personality and nuance of a real-life employee. Background noise hampered his ability to understand specific requests, and at times his directions were correct but unhelpful; when asked where the beer was, for example, he'd reply, "It's in the alcohol section." His sales abilities were also lacking: When providing patrons with pulled pork samples, Fabio handed out samples to two patrons every 15 minutes, whereas his human colleagues managed to charm 12 customers into accepting the freebies.

Margiotta's owners thought that Fabio would enhance visitors' in-store experience, but they soon noted that they were actually avoiding the 'bot. They eventually caved, and informed the robot that his services would no longer be needed.

Shoppers may have felt relieved over Fabio's abrupt retirement, but staffers reportedly mourned his loss: While packing the machine up, one clerk actually began crying. They'd grown fond of him, plus he'd helped them dodge redundant requests from patrons—even if he wasn't so great at helping the actual customers themselves.

[h/t Daily Record]

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The Design Tricks That Make Smartphones Addictive—And How to Fight Them
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Two and a half billion people worldwide—and 77 percent of Americans—have smartphones, which means you probably have plenty of company in your inability to go five minutes without checking your device. But as a new video from Vox points out, it's not that we all lack self-control: Your phone is designed down to the tiniest details to keep you as engaged as possible. Vox spoke to Tristan Harris, a former Google design ethicist, who explains how your push notifications, the "pull to refresh" feature of certain apps (inspired by slot machines), and the warm, bright colors on your phone are all meant to hook you. Fortunately, he also notes there's things you can do to lessen the hold, from the common sense (limit your notifications) to the drastic (go grayscale). Watch the whole thing to learn all the dirty details—and then see how long you can spend without looking at your phone.

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Design
New Lobster Emoji Gets Updated After Mainers Noticed It Was Missing a Set of Legs
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Emojipedia

When the Unicode Consortium released the designs of the latest batch of emojis in early February, the new lobster emoji was an instant hit. But as some astute observers have pointed out, Unicode forgot something crucial from the initial draft: a fourth set of legs.

As Mashable reports, Unicode has agreed to revise its new lobster emoji to make it anatomically accurate. The first version of the emoji, which Maine senator Angus King had petitioned for in September 2017, shows what looks like a realistic take on a lobster, complete with claws, antennae, and a tail. But behind the claws were only three sets of walking legs, or "pereiopods." In reality, lobsters have four sets of pereiopods in addition to their claws.

"Sen. Angus King from Maine has certainly been vocal about his love of the lobster emoji, but was kind enough to spare us the indignity of pointing out that we left off two legs," Jeremy Burge, chief emoji officer at Emojipedia and vice-chair of the Unicode Emoji Subcommittee, wrote in a blog post. Other Mainers weren't afraid to speak up. After receiving numerous complaints about the oversight, Unicode agreed to tack two more legs onto the lobster emoji in time for its release later this year.

The skateboard emoji (which featured an outdated design) and the DNA emoji (which twisted the wrong way) have also received redesigns following complaints.

[h/t Mashable]

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