This Augmented-Reality App Makes the Hospital Experience Less Scary for Kids

UsTwo
UsTwo

Staying in a hospital can be a scary experience for kids, but a little distraction can make it less stressful. According to studies conducted by Alder Hey Children’s Hospital in Liverpool, UK, distracted patients have an easier time with their appointments and require less pain medication. Now, Co.Design reports that the hospital is releasing its own app designed to keep children entertained—and calm—from the moment they check in.

The Android and iOS app, called Alder Play, was designed by ustwo, the makers of the wildly popular smartphone game Monument Valley and the stress relief tool Pause. Patients can download the app before they arrive at the hospital, choosing a virtual animal buddy to guide them through their stay. Then, once they check into the hospital, their furry companion shows them around the facility using augmented-reality technology.

The app features plenty of fun scavenger hunts and other games for kids to play during their downtime, but its most important features are designed to coach young patients through treatments. Short videos walk them through procedures like blood tests so that when the time comes, the situation will feel less intimidating. And for each step in the hospitalization process, from body scans to gown changes, doctors can give kids virtual stickers to reward them for following directions or just being brave. There’s also an AI chatbot (powered by IBM’s Watson) available to answer any questions kids or their parents might have about the hospital.

The app is very new, and Alder Hey is still assessing whether or not it's changing their young hospital guests’ experiences for the better. If the game is successful, children's hospitals around the world may consider developing exclusive apps of their own.

[h/t Co.Design]

Why Robocalls Just Keep Getting Worse

iStock.com/Oleksii Spesyvtsev
iStock.com/Oleksii Spesyvtsev

Artificial intelligence was supposed to make life easier for all of us. In the case of robocalls—those persistent, indefatigable automated dialers that pester millions of people with often-bogus sales offers—it’s proving to be one of our biggest nuisances. Somehow, we’re powerless to stop them.

According to a recent NBC News report by Nigel Chiwaya and Jeremia Kimelman, they’re now worse than ever. NBC cited data from YouMail, a voicemail and call-blocking service for iPhone and Android customers, that demonstrated a staggering increase in robocalls: Americans received in excess of 4 billion of the calls in June 2018, up from more than 2 billion in January 2016. Telemarketing calls also topped the list of consumer complaints filed with the Federal Communications Commission (FCC).

How frequently you’re interrupted by these calls may depend on your region. Residents of Atlanta received an average of 68 robocalls in September. Those with a 202 area code in Washington, D.C. got 49 calls. On average, a U.S. resident can expect to receive 13 robocalls a month.

There are two possible reasons for the uptick in the calls. Phone apps that block unwanted or unfamiliar numbers are increasing in popularity, which may be prompting scammers and telemarketers to make more calls in an effort to get through. It’s also easier than ever to dispatch the calls, as new software programs make it a snap for anyone to set up a system to mass-dial potential customers. The effort is so cheap—sometimes pennies per call—that if even a small percentage of people respond, it’s worth the investment.

According to CBS News, 25 million Americans were drawn in by a pitch of this type last year alone, losing $9 billion to scams. (“Spoofing,” which can display a local number on a person’s caller ID function, can be an effective way to get an individual to answer the phone.)

What’s the FCC doing about it? This year, they’ve suggested multimillion dollar fines for companies targeting people with robocalls that use spoof numbers. That may deter domestic companies, but because many robocallers are located outside of the United States, it might not lead to a drastic reduction in the number of calls.

There was also hope that the National Do Not Call Registry, which allows consumers to request their number not be dialed by businesses, would lessen the volume. Unfortunately, law-abiding businesses make up only a fraction of those making the calls.

Industry experts have drawn comparisons to spam emails, citing the wave of unsolicited messages that blanketed the internet in the early 2000s before services were able to funnel them out of view. The same may hold true for phone carriers. AT&T offers Call Protect, a service that tries to caution users when an incoming call might be dubious. T-Mobile has Scam Block, which keeps an inventory of known scam numbers so it can block them from coming in.

For now, the best thing consumers can do is ignore calls from unknown numbers and hope technology—like Google’s Pixel smartphone, which will answer and transcribe calls for review, or Stir/Shaken, a cross-platform standard that might one day authenticate phone numbers—will be able to stem the tide of unwanted calls.

Unfortunately, the robocall epidemic could get worse before it gets better. It's being predicted that by 2019, half of all incoming cell phone calls will be from a non-human.

[h/t NBC News]

New Netflix Hack Lets You Control the App With Your Eyes

Netflix, YouTube
Netflix, YouTube

Watching Netflix could become a truly hands-free experience, Popular Mechanics reports. As part of the streaming giant's recent Hack Day—a biannual event where Netflix employees come up with experimental features—engineers debuted Eye Nav, a feature that lets Netflix iOS users navigate the app with simple eye movements.

Using Apple’s augmented reality platform, ARKit, Netflix engineers programmed the Face ID function for iPhone and iPad to recognize eye movements as gestures within the Netflix app. Users can control a cursor by moving their gaze around a screen, browsing the catalog and playing content without ever lifting a finger.

As you move your eyes, a yellow circle moves through the catalog, serving as a giant cursor button. A longer stare results in a click, while sticking out your tongue dismisses the current screen.

While the feature may seem a bit dystopian to some—why would you want Netflix to track every one of your tiniest movements?—it could actually be super useful for people with disabilities who might have an easier time browsing and selecting shows with their eyes rather than tapping the app with their fingers.

So far, Eye Nav is just experimental, but it could become a more permanent part of the mobile app in the future. Since it does require eye-tracking functionality, though, it likely isn't coming to your television anytime soon.

[h/t Popular Mechanics]

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