13 Secrets of Rare Book Dealers

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In the digital age, the rare book trade might seem like an antiquated trend from a bygone era, known for its dusty tomes and pedantic old men. But e-books have actually awakened readers to the fact that a printed book is more than just the written text—it’s an historical object itself. Thanks to the internet, information on this esoteric subject is now widely available, and more people than ever are learning about book collecting. Dealers are also handling a wider variety of material, and these fresh perspectives are electrifying a once-sleepy, rarified world. With these developments, the trade has changed more in the last 20 years than in the last 200. Rebecca Romney, a rare book dealer based in Brooklyn, shares some secrets and surprises of this quirky corner of book culture with Mental Floss in this list.

1. AN OLD BOOK ISN’T NECESSARILY A RARE BOOK.

A shelf of older books, some with damaged covers
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In book collecting, supply and demand are king. A book becomes “rare” when it’s both hard to find and highly sought. If the supply side or the demand side isn’t extreme, it doesn’t qualify. This means a book from 1850 isn't necessarily “rare” if no one wants it. And no, a book from the 1800s isn’t automatically desirable because it’s “old.” In rare books, the word "old" is relative: Within the 500 years of printed history we handle, a book from 1850 isn't really that old. The only books old enough to be highly sought-after just for their age are those printed in the 1400s, from the earliest years of printed books in the West.

2. IT’S NOT JUST BOOKS.

Yes, our profession is called the rare book trade, but that's because it’s easier to say. In fact, we handle manuscripts, scrolls, etchings, and other prints, archives—even sometimes ventriloquist dummies from itinerant woman preachers. Is there text? Or does the item have a connection to books in some way? That’s good enough for us.

3. YES, DUST JACKETS REALLY ARE THAT IMPORTANT.

A bookseller holding a first edition of The Great Gatsby at the London International Antiquarian Book Fair in 2013
Oli Scarff/Getty Images

“Completeness” is a key standard of book collecting—the idea is that a book should retain all the parts with which it was historically issued. In modern books, this often means the dust jacket: A first edition’s price can rise or fall exponentially based on the original dust jacket. An extreme example is The Great Gatsby: Without the jacket, a first edition currently runs around $4000-$6000. In a decent, unrestored original dust jacket, the price leaps closer to $100,000.

4. WE LITERALLY COUNT EVERY PAGE OF A BOOK.

This is especially true for books from before about 1800, in what we call the “handpress” period. The earlier in print history you go, the more likely you are to discover missing pages. Objectionable passages are torn from banned books. Stunning engravings are excised to be framed and put on a wall. The blank pages in the front or back of a book are often missing, too: Historically, paper was an expensive commodity, so owners would tear out those blank pages for use. Dealers must go through a book page by page to make sure that everything has remained intact. We even have a specialized method of counting based on how the book was formatted by the printer. And we hate being interrupted in the middle of counting a 500-page book. One of my friends puts a sign on her desk that reads, “Don’t bother me: I’m counting.”

5. YOU DON’T HAVE TO HAVE A LOT OF MONEY TO COLLECT.

A stack of bills inside an older book
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The books that make the headlines are the $6 million Shakespeare First Folio or the $150,000 first edition of Walt Whitman’s Leaves of Grass. But often the most interesting collections—the ones that end up housed at some prestigious institution—are built by people who aren’t buying the most expensive books. In 2015, Duke University acquired the collection of Lisa Baskin, which documents women at work through the past five centuries, to much fanfare. Baskin formed this world-class collection for a fraction of the expense one might expect—because for most of the 40 years she was collecting, she was purchasing books that weren’t popularly sought. Today we say, “an 18th-century woman entomologist who published her own drawings of her scientific observations? Yes please!” But in the 1980s, such works were met with a shrug.

This year my company established a book collecting prize for women aged 30 and under with an eye toward demonstrating that great collections don’t have to be valuable tomes kept behind glass. Our first winner collects romance novels.

6. WE HATE IT WHEN YOU TALK ABOUT A BOOK’S SMELL.

We’ve all held a beloved old book and smelled the pages, taking in that vanilla-like aroma. It’s cozy. It’s peaceful. It reminds us of rainy days, blankets and tea, secret gardens. And it’s not relevant to most rare books. That particular smell comes from the lignin in cheaply produced paper, a chemical introduced when wood pulp was added to papermaking processes in the 1840s. For most of the history of printed books—over 500 years—a book with a smell means mold, or dirt, or any number of unpleasant materials that have been rubbed into the pages over the years. Smells are a red flag that something is wrong. We do not want our books to smell. Walking into our shop and remarking on the smell is like exclaiming, “Your books are gross!”

7. WE DON’T USE WHITE GLOVES. AND WE’RE NOT SORRY.

A senior specialist for rare books and manuscripts at Christie's holds a copy of former President George Washington's personal copy of the Constitution and Bill of Rights in 2012
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This is probably the single biggest misconception about rare books. Random strangers yell at me for it all the time. In fact, it was established years ago that gloves weaken your tactile sensitivity. That means you're much more likely to tear a page, or otherwise damage the book (like, heaven forbid, dropping it) while wearing them. Instead, conservationists simply recommend handling them with washed and well-dried hands. This myth has been perpetuated by the exceptions: A very small percentage of materials, like metal bindings and photographic film, do require gloves. But rare book curators from such institutions as the Harvard library system and the British Library [PDF] have made it very clear that white gloves have no place in a rare book room.

8. DIFFICULT CLIENTS DON’T GET OFFERED THE BEST MATERIAL.

Say you’ve acquired the find of a lifetime. You know there are at least three collectors who would jump for the chance to add it to their library. Who gets the first offer? The guy who beats you up about your price and denigrates the material as part of his haggling strategy, or the guy who smiles and asks you how you’ve been before you get to the serious talk? Many collectors think haggling gets them the better deal, but it’s a dangerous game: Become too difficult or stressful to work with, and you will get fewer phone calls from the dealers who find the material you want to buy.

9. THERE IS AN ASSOCIATION OF ANTIQUARIAN BOOKSELLERS, WITH BYLAWS AND A CODE OF ETHICS.

Two men at the Park Avenue Armory during the New York Antiquarian Book Fair in 2013
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If you’re a new rare book dealer, one of your most important goals is getting into the ABAA, or the Antiquarian Booksellers’ Association of America. You must demonstrate a record of professional dealings for at least four years in order to apply. Current members are surveyed and asked whether new applicants pay their bills, accurately describe their material, and run their business ethically. Once you join the ABAA, there are a number of important perks. Besides carrying the seal of approval in the American rare book trade, you are eligible to showcase your inventory at the ABAA-organized book fairs, including the biggest one in the country, at the Armory in New York City. For some dealers, the sales from the New York book fair alone can make up 25 percent to 50 percent of their annual revenue.

10. IT’S NOT JUST OLD WHITE MEN. BUT IT IS PRETTY MUCH ALL WHITE.

In this business, dealers in their 40s are considered the young whippersnappers. But the new generation of younger dealers is making its presence felt, especially in handling material outside the traditional canon of dead white men: LGBTQ material, African Americana, women’s history, pulp publications, punk ephemera [PDF], and more.

Women are making significant inroads as well. While there have always been formidable women at the top of the rare book trade, we’re seeing an increasing number of women running their own businesses or being offered equity in established firms. We also recently established a successful schedule of networking events to provide support, mentoring, and business opportunities for women in the trade.

We still have a major problem with racial diversity, however. The trade is taking steps to attract and train people from underrepresented groups, but we have a long way to go. One of the most important new developments is the Belle da Costa Greene scholarship, named after J.P. Morgan’s brilliant book buyer and librarian, who was African-American. It is awarded annually to a person from an underrepresented or disadvantaged community to attend the Colorado Antiquarian Book Seminar, commonly known as “Bookseller Bootcamp” for dealers.

11. MANY RARE BOOK DEALERS ARE ALSO SCHOLARS IN THEIR CHOSEN FIELDS.

A bookseller at the London International Antiquarian Book Fair in 2013
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Many of the best rare book dealers specialize in particular subject areas. Because of their endless research with primary source materials, they earn a reputation of expertise in that topic. One famous example is the 20th century rare book dealer Madeleine Stern, who tracked down Louisa May Alcott's pseudonyms in her search for material to sell and discovered that the author of Little Women had for years been writing sensational "blood and thunder" stories—19th century pulp fiction—under a pen name.

12. MOST COMPANIES ARE PRETTY MUCH MOM-AND-POP SHOPS.

Many rare book dealers are one- or two-person operations. Only a small fraction of companies have three or more employees. A company is huge if it has over ten people. On the one hand, this gives the job a decidedly anti-corporate atmosphere: Many of us joke that we are unemployable elsewhere. On the other hand, it also means we do everything needed to run the business, from shipping to website design, on our own. Besides the bootstrapping, it also means living with the risks of a small business. For example, I know of only a handful of rare book firms who offer health insurance or some kind of retirement plan. Frankly, most of us plan to keep dealing until we drop dead mid-sale.

13. RARE BOOK DEALERS ARE ONE BIG FAMILY.

This is a small world. We all know each other. The ABAA is made up of perhaps 400 active members across the nation. Many of my best friends are fellow dealers, even if they live across the country. We see each other a few times a year, mostly during book fairs, where we celebrate our regular reunions with lots of alcohol. We know which dealers have chronic money problems, which are most likely to be casually sexist, and whom we can go to in a crisis. We know each other’s strengths, so we’ll often refer people with books to sell to a colleague who specializes in that subject. ABAA book fairs, in many ways, are like Thanksgiving dinner with extended family. We may not all get along, but we all made the same decision: to try making a living in this odd world, risking our livelihood to help save and preserve history.

12 Secrets of Starbucks Employees

A Starbucks employee hard at work
A Starbucks employee hard at work
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With 277,000 employees across 24,000 retail locations, Starbucks is one of the largest restaurant brands in the world. These highly trained career caffeine dealers need to master drink recipes, cope with long lines, decipher inventive menu interpretations, and never lose their smile while doing it. To get a better sense of what working at Starbucks entails, we got in touch with three employees who served up details on pet peeves, the significance of apron colors, and why they’re not actually baristas. Here’s what else we found out.

1. Starbucks employees are referred to as partners, not baristas.

It would be technically incorrect to refer to a Starbucks barista as a barista. According to the company, they’re called partners. While that terminology might be meant to foster a sense of professionalism and commitment, it also has a financial meaning. “We’re referred to as ‘partners’ because a year into our employment, we get a small percentage in the company, so we’re all stock partners,” says AJ, a partner in Florida. Depending on the region, partners can make between $10 and $15 hourly, with 401(k) matching and health care. Some employees are also eligible for paid tuition through Arizona State University's online courses.

2. The color of their Starbucks apron means something.

A Starbucks employee prepares an order
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Most Starbucks employees don a green apron when reporting for work. But if you’ve ever seen a partner sporting a different color, it might indicate a certain level of seniority and experience. “Black aprons were given during a time when something called a Coffee Master program was in effect,” says M, a partner working in the Southeast. “People with those aprons worked very hard to learn everything about coffee through Starbucks. Starbucks had a program partners could receive certification through that involved lots of courses and training and coffee tastings. They’re the people to ask about types of coffee beans and teas. It’s also an indicator they’ve been with Starbucks a while because the program has been cut, at least in the U.S.”

Other apron variants include a cherished red version for holidays, and aprons with embroidered names that can also signify seniority. “It costs money to embroider an apron so managers won’t likely put a name on an apron unless that person seems unlikely to be part of turnover,” M says.

3. Starbucks partners aren't amused by the funny names you try to use ...

Starbucks employees typically ask for a customer’s first name when accepting a drink order. The name is written on the cup and called out when the order is ready. Sometimes, customers opt to use something other than what’s on their birth certificate. AJ has heard “Captain America," “Spider-Man,” "Daddy,” and “Barry Allen” (a.k.a. the Flash), among others. “We’ve heard it all before. You’re not funny. In fact, when people do this, I call out the drink and modifications instead of the name.”

4. ... And sometimes Starbucks employees have to deal with people who refuse to give their names at all.

A Starbucks customer holds a coffee cup with their name written on the side
Justin Sullivan, Getty Images

Some especially wary Starbucks customers won't give their first name to a green apron. “I do remember one time I asked a lady for her name and she said, ‘No, I don’t wanna give you my name,’” says Maria, a Starbucks employee in Canada. “[That] took me by surprise because I had never had someone refuse to give me a name before.” In the event of a no-name situation, partners will usually just call out the drink order.

5. Working at Starbucks makes you a caffeine fiend.

One of the big benefits of being a Starbucks partner? The free coffee. One big drawback? The free coffee. “I drink so much coffee it isn’t even funny,” M says. Employees trying new drinks or just picking up a coffee for hydration can lead to a considerable caffeine intake throughout the day—even on days off. “On days I don’t work, I still drink one to four cups a day or I’ll get a splitting headache," M says. "On days that I work, it can be the same to more, but the caffeine doesn’t help with alertness anymore. It’s lost its benefit.”

6. Starbucks employees might “decaf” rude customers.

A Starbucks coffee cup is seen in close-up
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No one at Starbucks is ever going to tamper with your order with intent to cause harm, but particularly rude customers might be subject to a subversive “decaffing.” That’s when a caffeinated order is swapped out for decaf out of revenge. “I’ve ‘decaffed’ someone once or twice but it’s a sneaky task that can backfire and I’m too busy to put in the effort to decaf someone unless they’re spit-in-your-face horrible,” M says. “I’ve done it in front of my manager once and the customer was so incredibly horrible, my manager just nodded like she understood.”

7. Starbucks partners are happy to serve your dog a “puppuccino.”

Employees at Starbucks are generally pretty happy to see dogs, an especially common occurrence when working at the drive-thru window. You can ask for—and they may even offer to prepare—a “puppacino,” a cup full of whipped cream. Just don’t expect them to do any heavy petting. “We are not supposed to touch the dogs for food safety reasons,” M says. “But I’ve definitely thrown on some gloves or run to wash my hands [so I can pet them].” M adds that puppacinos should be a sporadic treat, as they’re full of sugar and not exactly part of a healthy diet.

8. Starbucks employees know you get confused about the drink sizes.

A Starbucks store menu is pictured
Chris Hondros, Getty Images

Starbucks has drawn criticism for using Italian words for their drink sizes. A tall is 12 ounces; a grande is 16 ounces; a venti hot, 20 ounces; a venti cold, 24 ounces; and a trenta (only available for certain drinks), 31 ounces. Owing to confusion or indifference, many customers still use the more common "small, medium, large" terms. If you're wondering whether that irritates partners, the answer is no. “I would say 30 percent of people use our terms and know what they mean,” AJ says. Others use the more common sizes, or whatever size they happen to see on the menu. The problem, AJ adds, is when customers order a size in Italian and then complain they didn’t know what it meant, necessitating a time-consuming change in the order.

9. New Starbucks hires are known as “green beans.”

To become a Starbucks partner, employees have to master a long list of drinks. During that training process, they’re referred to as “green beans.” But how much training they get depends on a store’s staffing. “The training experience can be a crapshoot,” M says. “We’ve gone through understaffed, overcrowded periods where green beans go through a revolving door due to lack of training. [They’re] almost just given an apron and asked to study the standard recipes when they like.” Ideally, M says that green beans are paired up with a senior employee and shadow them during a shift, asking questions and observing drink preparation and customer interactions. M believes proper training correlates with a lower turnover: “The better and longer and more dedicated the training, the less likely we have turnovers.”

10. Starbucks employees want to create a connection with you.

A woman sips from a straw outside of a Starbucks location
Joe Raedle, Getty Images

Starbucks partners have a corporate mandate to be friendly. It’s called the “customer connection,” and it’s highly valued by the company. “We are evaluated and scrutinized on our ‘customer connections,’” M says. “We are pushed to greet everyone by name if they’ve come in several times before. Even if we’re working drive-thru, we’re supposed to stop to greet someone entering the café. The cacophony of ‘Hi, welcome’ every time the door opens has startled a lot of customers. It’s almost Pavlovian and robotic, but we get confronted about not doing it multiple times per shift.” M says that that unforced interactions are preferable to sticking to the required script. “The only real time I enjoy the customer interaction is when it’s genuine and not the result of my forced ‘Any plans for the weekend?’”

11. Starbucks employees can run out of patience with drive-thru customers.

Unlike most other food and beverage service locations, Starbucks invites customers to customize orders. It’s a dizzying array of options that can take time to sort through when customers order via the drive-thru, and employees have noticed that people can be less than friendly while they wait in the queue. “I think one of the biggest culprits is people are desensitized to drive-thrus,” M says. “You’re not seeing your barista ring you up, one make your food, one make your drink as quickly as possible with sweat pouring down your face, burns on their hands, and their neck kinked.” Oddly, M notices those same people can soften their demeanor when they pull up in person to pay. “My coworkers have noted that a good percentage of people who were rude at the speaker box seem nicer at the window and think it’s funny that these customers seem to take on a new personality when they see us as humans. The same humans who took their order.”

12. Latte art can be tricky for Starbucks employees.

Milk is poured over a cup of coffee in a decorative pattern
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Starbucks partners can do latte art on request, but it’s slightly trickier than at other coffeehouses. “It’s really difficult and a learning curve because of the shape and size of our pitchers,” Maria says. “They are bigger and wider than the regular pitcher so it’s a bit harder to make good milk to do latte art with. So, don’t expect all partners to know how to do latte art. It’s hard!”

19 Secrets of Public Librarians

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iStock.com/FangXiaNuo

The nation's first free public lending library opened in Massachusetts in 1790 with a collection of books donated by Benjamin Franklin, and public librarians have been helping Americans figure stuff out ever since. Sure, librarians excel at matching the right novel or biography or picture book to the right reader, but their mission is broader, and rooted in a radical idea: Everyone, regardless of age, ethnicity, financial status, or any other factor, has a right to information. In honor of National Library Week, Mental Floss spoke to five public librarians to find out what they do behind the stacks to keep these local repositories of knowledge thriving.

1. Librarians need to have at least a master's degree to get a job.

A young man handing over a book at a library
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In order to score a job, librarians need a master’s degree in library science, library and information studies, or librarianship—programs in which they learn about cataloguing and organizing, statistics, research, management, and digital reference, among other essential skills. A librarian-in-training may also pick a specialty, like archival studies or rare books. Some librarians go on to earn a doctorate in library science; this degree can open the door to jobs in places like the Library of Congress and corporate research libraries.

2. They're increasingly in demand.

Librarians earn a mean annual income of $61,500—about $10,000 higher than the average for all occupations nationwide. And in case you're thinking it’s a dying industry, the Bureau of Labor statistics estimates that librarian jobs of all kinds—not just those in public libraries—will increase by 9 percent by 2026. In fact, a 2017 report by the education and publishing company Pearson found that librarians, curators, and archivists were among the occupational groups with the highest probability of increased demand by 2030 [PDF].

3. Librarians can help you with everything from metadata to filling out your taxes.

Librarians are trained in accessing all sorts of information, not just what you find between two covers. Some of them, like Erica Findley, who works at the Multnomah County Library system in Portland, Oregon, specialize in metadata, which she describes as a fancy word for “how you describe a thing" (technically, it's data about other data). She focuses on making online catalogs easier for patrons to search: “We try to put ourselves in a user’s shoes—what kind of key word are you going to type into the search box?”

Her colleague Kady Ferris specializes in electronic content, and says it’s her mission to encourage patrons to “think beyond the library as a physical space where they can get the latest bestseller.” That means assembling electronic resources—e-books and audio books, digitized objects like photos and pamphlets, streaming media, and online databases.

Not sure how to tell fake news from real news? Ask a librarian. They can also help you research how to fill out tax forms, get career training, find an AA meeting, and apply for citizenship. “People think, ‘Librarians know everything!’” says Michelle Krasowski, an adult librarian specialist in Contra Costa County, California. “No, but we know where to look for it.”

4. There's plenty of research behind librarian recommendations.

What does a librarian want most? "To give someone the perfect book,” says Gia Paolini, a Contra Costa County community library manager. That said, no one, or 10, or 100 librarians can read every book published in a year. So, they do their own research in blogs and trade publications like Publishers Weekly, attend training sessions and webinars, and consult librarians-only subscription databases like NoveList.com, which offers book recommendations by librarians, for librarians. Rakisha Kearns-White, a young adult specialist at a large library in New York City, says she belongs to a committee whose members read several books every school semester, then present talks on them to their peers. Still, they read a lot—Kearns-White says "some colleagues read 1000 books a year, which is amazing. I don’t know how they do that."

5. Librarians love helping to settle a bet.

There’s a mundane occurrence to delight every librarian. “Especially if there are language barriers, I love when someone musters the courage to ask me a question and we can go back and forth to make sure I connect them to the right resources,” Krasowski says. For Paolini, it’s when “someone comes in nervous, expecting us to be mean, then they tell me, ‘You guys are so nice … and I didn’t know you had e-books!”

But Paolini's favorite thing of all is getting a call at the phone reference desk from a sports bar where two buddies are arguing over player stats: “I’m like, ‘This is great that you’re calling the library to settle a bet!'”

6. Librarian jobs are often dependent on taxes.

Funding for public libraries is complex and varies place by place, but the bulk often comes from city or county allocations or property taxes, supplemented with state or federal dollars, as well as private donations. The nature of these sources can make them inconsistent from year to year, which means librarians' jobs are often subject to uncertainty. Paolini says the economic crash of 2008 was "awful." She explains, "We’re funded mostly by taxes, so when home values completely crashed we were looking at layoffs and [shortening] the hours we were open.”

Sometimes libraries have to get creative to fill budget shortfalls: The Carnegie Library in Pennsylvania raised money to fill some of a $5.5 million funding gap in 2010 by selling seasonal ornaments, according to the Pittsburgh Post-Gazette, and other libraries have been forced to get similarly inventive by hosting fun runs, wine tastings, mini-golf, and even Scrabble tournaments at the library.

The good news, though, according to Paolini, is that despite the occasional politician who thinks libraries waste public money and should be abolished, “99 percent of people [seem to] love libraries and are happy to fund them. We’re not going anywhere.”

7. Please don't ask the librarians for "boy books."

Little boy sitting on a stack of books and reading
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Every librarian has their own set of pet peeves (not reading the posted hours, leaving books randomly in the stacks), but Kearns-White says that one of hers is when people come in and ask for "boy books" or "girl books." Her response: "Our books have no gender—I can recommend a good story about XYZ." Asking for books by gender, she says, "perpetuates unnecessary gender stereotypes and also perpetuates the idea that boys don’t like to read books written by women or starring women, and it’s really not true."

Another pet peeve? Parents who think their kids are reading the "wrong" kinds of books—comic books, say, instead of Shakespeare. In that case, Kearns-White will go above and beyond to get kids the books they want. “I’ll take the kid into a section where the [parent] can’t hear and say, ‘Listen, I can see you don’t like fiction but your mom isn’t going to get off my back about it. I’ll grab a book that seems like it could be remotely interesting to you, while you go get the book you really want. I’ll convince your mom to let you get both.’”

8. Librarian stereotypes from pop culture make them roll their eyes.

Negative images of librarians abound in pop culture—most recently, in the Netflix series Stranger Things. “The librarian [in one episode] is like, ‘You can’t have any more books because you’ve already got three out,’ and she’s so nasty about it,” Paolini says. “Every single librarian I know would say, ‘I’ll make you a deal.’”

The portrayal of librarians as dowdy spinsters gets another eye-roll, as does a messy library. “The library in No Man of Her Own (1932) with Carole Lombard looks like an apocalyptic nightmare. No librarian would ever let that happen,” Paolini says.

9. They wish you wouldn't use bacon as a bookmark ...

Three strips of bacon on a white background
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Librarians find all kinds of objects wedged between the pages of books—$100 bills, Broadway tickets, condoms, paychecks, love letters, drugs, hatchets, knives, and even a vial labeled “smallpox sample.” Messiest of all, though, might be the food left in books, like crumbled Cheetos, slices of pickles, and whole strips of bacon (both cooked and raw).

10. ... or leave weird things in the book drop.

People also love to stuff strange items in the book drop, whether it's a dozen doughnuts—how thoughtful?—or a live raccoon. Librarians have also found fireworks, eggs, and dead rabbits and fish, both of which required carefully cleaning the book drop as well as the books that had been inside. Dewey Readmore Books, a library cat from Iowa, was originally deposited as a kitten in the night drop box, then became an international celebrity.

11. Librarians never talk to many of their patrons ...

Between online catalogs, self-serve check-out stations, and e-books and audiobooks that are accessed with the OverDrive app from home, “We never even interact with most of our users,” Ferris says. The surge in online usage doesn’t mean actual books and periodicals have become irrelevant, though; they’re just as in-demand as they ever were. “As librarians, it’s important for us not to dictate what libraries should be,” Krasowski says. Online services “help us support the diverse needs of our communities.”

12. ... But if you're weird, they might give you a nickname.

Librarians meet plenty of characters. Brooke McCarley documented her (brief) interlude working in a library for ThoughtCatlog.com; among her most memorable patrons was a man who gifted her a bag of used teddy bears "in case I could use them." Reddit’s libraries subreddit is also filled with librarians sharing stories about visitors bringing in kittens, reciting erotic poetry, showing up with cotton balls in their ears and noses—and smelling of everything from urine to gasoline. If you're particularly memorable, staff might make up a special name for you—according to redditor Greenjourney, one character at a small rural library has been nicknamed "Prince Valiant" by the staff for his bowl-shaped haircut and "medieval bathing habits."

13. Their job can come with unexpected hazards.

A senior librarian reading to small children
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Librarians get yelled at, hit on, and insulted. “Sitting out there at a desk opens you up to all kids of micro-aggressions,” Kearns-White explains. But even on an average day, programs can go a little … sideways. “I remember holding up a big tarantula and all the kids screaming,” Paolini says about her years running programs as a children’s librarian. “We also lost a boa constrictor once.”

Most public libraries have a code of conduct in place so librarians can eject anyone who’s intoxicated or acting abusively. These behaviors can lead to suspensions, although, Paolini says, “Most of us look at being in this space as a human right. You’d have to be an incredibly bad person—tried to hurt children or something—to get banned for life.”

14. Sometimes library patrons just want to talk.

Some patrons need validation for their parenting skills, or a sympathetic ear to complain to. “Since public libraries are one of the few spaces you can go where nothing is asked of you, you get a lot of folks in crisis looking for help,” Ferris explains.

Other resources librarians may provide, depending on the needs and desires of their patrons: summer lunch programs for low-income kids; maker spaces; musical events; and access to on-site social workers.

15. Their goal is to make lifelong learners—of patrons, and themselves.

A librarian helping two patrons at computers
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Between 1883 and 1929, steel mogul Andrew Carnegie funded thousands of public libraries around the world—including 1795 in the U.S. “The history of the Carnegie free libraries is still with us,” Krasowski says. “This is one of the few places in the world where you can walk in and go through the stacks, and there’s no gatekeeper."

It’s just this freedom and openness that attracts so many librarians to their profession. “We love information, and most of us are lifelong learners,” Krasowski continues. “What I love most is when people ask me questions from a different sort of life context [or background]. I’m excited to say, ‘I never thought about that! Let’s find out together.’”

16. Sometimes librarians need to wear costumes.

A large part of a librarian’s job is to get libraries recognized as community resources. For Krasowski, that means forging connections with organizations involved in animal services or workforce development, for example. “They may have experts who provide specialized services to the community, and we can support them by bringing certain [tools] into the library,” she says. For job development, that might mean things like training seminars, books about how to make a career change, and linking to national databases of jobs, like the U.S. Department of Labor's CareerOneStop.com

Children’s librarians also get requests to read at daycare centers and schools—and often, to dress up like characters such as Pete the Cat or one of the Wild Things. “Sometimes you think, ‘I didn’t go to library school for this,’” Paolini says. But that kind of outreach gives librarians the opportunity to introduce the library to new readers, promote summer reading programs, and get kids to sign up for their own library cards.

17. Librarians have a code of ethics.

A friendly librarian helping a patron at a desk
iStock.com/Steve Debenport

In 1939, the American Library Association, the leadership body for professional librarians, adopted a 28-point Code of Ethics, which has been foundational to the mission of librarians ever since. It’s been amended three times since it was first adopted, and cut from 28 points to 8, but its basic tenets remain the same—serving as a mission statement of “general ambition” in dealing with censorship, privacy, and how a librarian should juggle her private views when they differ from those of her employing institution. Privacy especially, Krasowski says, is "an important thing to think about now, with discussions about the privacy of information and user data. Librarians are at the forefront of this, and understanding what privacy is, since we see people as individuals—not data sets.”

The Code of Ethics are just guidelines, however—they're not legally binding, so violating them won't get a librarian fired.

18. They might hide the office supplies.

Most librarians are highly educated professionals who take their job very seriously. That said, they're humans, too, and the Tumblr Librarian Shaming collects some anonymous confessions from librarians who have behaved less-than-perfectly. That might mean getting garlic butter on the books, refusing to check out DVDs that are hard to find, transferring phone calls from abusive patrons to other libraries, or hiding the tape dispensers ("because people think that using ‘a little bit of tape’ means taking about a foot").

19. The library doesn't want your old magazines.

“We love to talk to you and answer your questions, so please interrupt us, and don’t think of us as scary,” Krasowski says. “You are our first priority, and libraries would not exist if not for you!”

There is one notable exception to this rule, however. “Please do not ask us if we want your moldy, outdated set of Encyclopedia Britannicas, or your mother’s collection of Better Homes and Gardens,” Paolini notes. The answer to that question will always be a resounding “No!”

This article first ran in 2018.

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