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Mike Nelson, Getty Images
Mike Nelson, Getty Images

10 Internet Etiquette Tips From the 1990s

Mike Nelson, Getty Images
Mike Nelson, Getty Images

In the mid-1990s, the World Wide Web offered its users a new way to communicate. It also paved the way for a whole new era of social faux pas. Internet etiquette, or "netiquette" as it came to be known, dictated that decent manners still had a place in the digital sphere. While many of the early web tips published in books, articles, and memos still apply today, some are best left in the age of dial-up.

1. KEEP SIGNATURES SHORT.

Needlessly long email signatures were even more obnoxious in 1995 than they are today. That's because in the early days of the internet, every line of text took up precious processing time which was equivalent to money out of the pocket of the person reading it. "Remember that many people pay for connectivity by the minute, and the longer your message is, the more they pay," Sally Hambridge of Intel Corporation wrote in Request for Comments (RFC): 1855, a netiquette memo published in 1995. For web users compelled to include a signature, she suggested shaving their information down to "no longer than four lines."

2. DON'T EXPECT IMMEDIATE RESPONSES.

The internet made it possible to have a long-distance written correspondence with someone in practically real time. But even though emails could be sent in an instant, that didn't stop some people from taking their sweet time to respond. For a story published in the San Francisco Chronicle in 1996, one web user told reporter Ramon G. McLeod, "I had my own mother flame me for not answering her quickly enough ... People really expect an answer—and fast."

For someone used to talking on the phone or in person, the online waiting game could be infuriating. But most netiquette guides stated that a delayed response was no reason to be offended, especially if the two parties were living in different time zones.

3. TURN OFF CAPS LOCK.

Like using their indoor voices in the real world, polite citizens of the web know to use mixed case in typed communication. But not everyone was quick to catch on to this practice 20 years ago. (According to The New York Times, former president Bill Clinton became an early offender when he sent an email written in all caps to the prime minister of Sweden in 1994.) In his Chronicle article on netiquette, McLeod wrote that live chatting with caps lock on was like "yelling in a restaurant."

4. LIGHTEN THE MOOD WITH EMOTICONS.

Looking for a way to express playfulness or sarcasm to a web user halfway across the world? Netiquette guides from 1995 recommended using a novel invention called the "emoticon." In The Net: User Guidelines and Netiquette, author Arlene H. Rinaldi wrote, "Without face to face communications your joke may be viewed as criticism. When being humorous, use emoticons to express humor." But Hambridge warned readers to use the sideways smiley face with caution, fearing it might become the "no offense" of the internet age. "Don't assume that the inclusion of a smiley will make the recipient happy with what you say or wipe out an otherwise insulting comment," she wrote.

5. TAG SPOILERS.

On top of spam and viruses, the internet introduced a whole new type of threat to its users: spoilers. Today's bloggers know to preface spoilers with warnings (for the most part), but before this became common protocol, logging onto a film or TV message board was a risk. Netiquette experts like Chuq Von Rospach helped write spoiler tags into the internet rule book. In his online guide A Primer on How to Work With the Usenet Community, he wrote, "When you post something (like a movie review that discusses a detail of the plot) which might spoil a surprise for other people, please mark your message with a warning so that they can skip the message ... make sure the word 'spoiler' is part of the 'Subject:' line."

6. DON'T ASK STRANGERS HOW THE INTERNET WORKS.

Using the web in the 1990s meant possibly attracting unwanted attention from newbies begging you to lend your tech expertise. Hambridge did her best to discourage this: "In general, most people who use the internet don't have time to answer general questions about the internet and its workings." Instead of relying on strangers to teach them about the internet, she told readers to refer to one of the many books and manuals written just for that purpose. If web users neglected this important piece of netiquette, they risked getting called out on it. Hambridge wrote, "Asking a Newsgroup where answers are readily available elsewhere generates grumpy 'RTFM' (read the fine manual—although a more vulgar meaning of the word beginning with 'f' is usually implied) messages."

7. KEEP FLIRTING TO A MINIMUM.

Places to find dates online appeared shortly after the web went public, but that didn't stop people from flirting on unrelated message boards and email chains. Stacy Horn, founder of the web forum Echo, explained to The New York Times in 1995 how some users abused the service's high-priority "yo" tag for this purpose:

"There's a whole etiquette of when to yo, when not to yo. A man new to Echo gets on and yos all the women. That's considered impolite. A frequent thing that men do is, 'Yo, Horn, what are you wearing?' or 'Yo, Horn, do you come here often?' ... I don't know why they think stupid, banal lines are more effective on line than off."

On top of bothering the recipient, inappropriate messages could also come back to haunt the sender if they ever got out. The Chronicle shared this tip: "If you aren't sure about the security of e-mail on either end of such tender correspondence, send a Shakespearan sonnet instead of something more steamy."

8. DON'T LOG IN DURING RUSH HOUR.

In 1995, the World Wide Web consisted of around 16 million users—measly by today's standards but enough to clog networks during peak times. To make virtual rush hour more bearable, Hambridge suggested "spreading out the system load on popular sites" by taking a break when everyone seemed to be online at once. By waiting to log on during off hours, web users could enjoy exhilarating download speeds of 56 kilobits per second.

9. LET GRAMMAR MISTAKES SLIDE.

For web browsers who shuddered at the sight of a misplaced comma or the wrong use of "your," Chuq Von Rospach had some sage advice: Get over it. He wrote in his netiquette manual:

"Every few months a plague descends on Usenet called the spelling flame. It starts out when someone posts an article correcting the spelling or grammar in some article. The immediate result seems to be for everyone on the net to turn into a sixth grade English teacher and pick apart each other's postings for a few weeks. This is not productive and tends to cause people who used to be friends to get angry with each other."

10. AVOID FLAMEWARS.

The sacred tradition of arguing with a stranger through a computer screen can be traced back to the internet's beginnings. The San Francisco Chronicle spoke with one early web user whose advice for avoiding "flames" boiled down to "don't feed the trolls":

"A couple months back, Gregori recalls, an obnoxious chatter who used the nickname 'Dummy' was barging into chat groups. He was 'just ragging on everyone, calling everyone stupid and just being generally a pain,' Gregori says. 'He was just ignored, which is the worst thing you can do to a flamer like that.'"

Feel free to apply that strategy to your modern web scuffles.

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Flurry Road: 5 Tips for Safe Driving on Winter Roads
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For drivers in the Upper Midwest, traveling during the winter can range from slightly unsettling to deadly. Between 2011 and 2015, according to data from the National Highway Traffic Safety Administration and the Auto Insurance Center, an average of 800 fatalities occurred annually as a result of weather-related accidents. Icy roads, poor visibility, and other factors can make cold-weather commuting a dicey proposition.

While we can’t control the weather (yet), we can increase our odds of navigating slush-filled roadways successfully. Mental Floss spoke with American Automobile Association (AAA) driving education expert William Van Tassel, Ph.D., for some key tips on how to get your winter driving in gear.

1. GATHER SUPPLIES.

Before you even start your car up for a trip through inclement weather, Van Tassel recommends you pack a worst-case scenario trunk full of supplies. “In case of emergency, you want things on board like water, a blanket, a flashlight, gloves, and kitty litter,” he says. (That last one is for traction in case you get stuck in a snowbank.) You should also have road flares, a shovel, an ice scraper, and a fully-charged cell phone to call for assistance if needed.

2. SLOW DOWN.

Posted speed limit signs assume you’re driving on clear and clean roadways. If snow or ice has accumulated, you need to adjust your speed accordingly. “In slick conditions, tires lose a lot of traction,” Van Tassel says. “You should be cutting your speed down by half or more.” Unfortunately, a lot of people learn this the hard way. “After a snowstorm, we’ll see more crashes on day one than days two or three.”

Van Tassel also cautions to avoid becoming overconfident on snow tires. While they provide better traction in bad weather, it’s not license to speed up.

3. MAINTAIN A SAFE DISTANCE FROM OTHER CARS.

You should be doing this regardless, but bad weather makes it even more crucial. Keep your vehicle at a safe distance from cars behind, in front, and off to the sides, as well as away from pedestrians or cyclists. If you need to brake suddenly, you need time—and space—to avoid a collision. “You really want more space in front,” Van Tassel says. Try to stay between seven and 10 seconds behind the vehicle ahead. That means seeing a landmark and then counting down until you pass the same marker. If you’re only a few seconds behind, you’re too close.

4. DON’T STEER INTO SKIDS.

“That was an old rule of thumb,” Van Tassel says. “The problem is, by the time I remember to steer into a skid, I’m already in a ditch.” If you feel your vehicle sliding, it’s better to steer in the direction you want to go. “You’ll drive where you look, so don’t look at a telephone pole.”

To help maintain control of the car, you want to focus on doing one thing at a time. “If you’re going through a turn, brake, finish braking, then turn. Don’t brake and turn at the same time.”

5. KEEP YOUR HEADLIGHTS ON.

Yep, even in broad daylight. Bad weather limits visibility, and headlights allow both you and your fellow drivers to orient a vehicle. “You’re twice as visible to other drivers that way,” Van Tassel says. “When people can see you, they can avoid you.”

Van Tassel also recommends that drivers avoid relying on fancy car technology to keep them safe. While blind spot monitoring and lane changing sensors are useful, they’re not there so you can zone out. “The tech is there to back you up if you need it. Drive the car, but don’t rely on those things,” he says.

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25 Polite Compliments You Can Pay a Coworker
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January 24 is National Compliment Day, and a great way to celebrate is by making a concerted effort to praise the people you work with. Be sure to consider when an appropriate time and place for a compliment would be (for instance, shy people would rather be commended on their stellar presentation in private rather than in front of a crowd), but know that whether a coworker is a longtime friend or more of an acquaintance, lauding their work performance and letting them know you appreciate their skills could really make their day.

1. "YOU HAVE A GREAT SENSE OF HUMOR."

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Every office has one person who knows how to ease tensions at work by cracking a quick joke or sharing a funny link. If this person's sense of humor makes your job a little more enjoyable, make sure to let them know.

2. "NICE JOB ON THAT PRESENTATION."

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Public speaking is intimidating, especially to someone who's new to their job and not used to giving presentations. Notice your coworker is nervous before a big meeting? Seek them out afterwards. Letting them know you enjoyed and learned from what they said will hopefully make them feel more confident next time.

3. "YOU ALWAYS KNOW WHEN TO LEND A HAND."

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You probably know someone who's always willing to help out with a project when you need it most, and odds are they rarely receive the recognition they deserve. Next time a coworker offers some relief when you're feeling overwhelmed, don't let it go unnoticed. Set aside time to tell them you see the great work they're doing and you appreciate it.

4. "YOU'RE A SAVVY PROBLEM-SOLVER."

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Being able to see problems differently is a valuable skill in the workplace. It can open up a team to new ideas and save precious time and resources. Sometimes you may be the person to spot the way out of a problem, and other times it's a coworker who points out the solution that was right in front of your face. If you're grateful for their point of view, they deserve to hear it.

5. "YOU'RE A GREAT COMMUNICATOR."

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Without communication, collaborating with the people in your workplace would be impossible. A great communicator knows how to understand other people's perspectives, explain their own, and make sure they're never keeping anyone in the dark. They're also not above receiving a compliment every now and then.

6. "I LOVE YOUR ENTHUSIASM."

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For some people, getting up and going to work each day is easy: They're personally invested in the company they work for and enjoy helping it succeed. Maybe you're not there yet, but you might see this level of passion and enthusiasm in at least one person you work with. Don't let that inspiring attitude go unrecognized.

7. "I APPRECIATE YOUR TRUST."

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Effective management is just as much about offering guidance and support as knowing when to back off. Sometimes leaving employees room to breathe is the best thing managers can do to encourage growth and creativity. It's also a thankless move that often goes unrewarded. Expressing your appreciation to your manager can make a big difference in their day.

8. "WHAT A FUN PARTY (LUNCH/HAPPY HOUR/ETC.)."

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People take certain work events for granted without stopping to consider the employees who make them possible. Birthday cakes don't magically appear and after-work happy hours don't plan themselves. Behind every fun break you get from your day-to-day duties, there's a coworker who took the initiative to make it happen, and they would like to hear that you enjoyed the fruits of their labor.

9. "YOU'VE GOT A KILLER WORK ETHIC."

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We all wish we could be the employee who blows through projects without breaking a sweat. If you're not that person, the least you can do is pay the tireless person in your workplace a compliment—especially after a big project that had them tackling most of the work.

10. "YOUR POSITIVE ATTITUDE IS INFECTIOUS."

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Just like one pessimistic employee can bring down the whole office, a positive person can have the opposite effect. It's hard to feel grumpy about starting a new week when the colleague sitting next to you does everything with a smile on their face.

11. "YOU ASK GREAT QUESTIONS."

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Asking about something you're not familiar with at work can be intimidating, whether it's about a new policy or procedure or perhaps about the ins and outs of a department you don't usually work with. But asking for help or clarification is also the only way to learn and grow. Complimenting a coworker who asks a lot of questions lets them know that not only is that OK, it's valued.

12. "I LOVE YOUR IDEAS."

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When someone introduces a great idea at work, people often respond in one of two ways: They get upset that they didn't think of it themselves, or they admire the person for their brilliance. If you want to strengthen work relationships and feel better in the long run, we suggest expressing the latter.

13. "YOU'RE GREAT AT TAKING INITIATIVE."

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Employees who take initiative help businesses run smoothly. Managers don't have to worry about babysitting them, and their coworkers never end up picking up their slack. Next time you go into work, find the person you know who always takes initiative and compliment them for their efforts.

14. "YOU'RE VERY CREATIVE."

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Even if your job isn't particularly inspiring, you may have coworkers who find everyday opportunities to be creative. Their creativity might shine through in the form of a sharply designed flyer, a well-written memo, or an innovative solution to the problem at hand. Sometimes people who don't work in a traditionally artistic field are rarely complimented for their creativity—you can change that.

15. "I APPRECIATE YOU TAKING RESPONSIBILITY."

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Do you know someone at work who's taken responsibility—whether for a botched performance, a failed pitch, or a missed deadline—even when they could have gotten away with keeping quiet? That's not easy to do. Recognize their actions, and they may be inclined to do it more often.

16. "YOU'RE SO FLEXIBLE."

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Sure, you can promise your coworker this is the absolute last time you'll ask them to push a meeting back a couple of days or move up a deadline by a week. Or, you can compliment them on being so flexible and thank them for working around the changes so efficiently.

17. "I LOVE YOUR CONFIDENCE."

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Confidence in the workplace is hard to ignore. It radiates from everything a person does, and when you're working on a project with such a person, it can make you feel more confident as well. Let this employee know that you appreciate their poise and self-assuredness.

18. "I APPRECIATE HOW TECH-SAVVY YOU ARE."

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Who do you turn to when your screen freezes, or when the long email you spent the last 15 minutes crafting suddenly disappears? Likely, instead of running to I.T. every time, you ask a nearby coworker who always seems to have the answers. Even if they don't share their know-how for the praise, they deserve a compliment and gratitude.

19. "YOU'RE A GREAT BAKER."

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People who bake for their coworkers are a special breed. By sharing what they made with the office, it means that they not only took the time to cook with you in mind, but also that they're sharing a bit of their personal likes or hobbies with you. What better time to compliment the chef than when they bring platter of fresh cookies to the morning meeting?

20. "I ADMIRE YOUR LEADERSHIP."

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A good leader is many things, including fair, compassionate, and hard-working. But whatever qualities your manager exhibits that make you appreciate working for him or her, find a chance to let them know you commend their leadership, and that you're a better employee because of it.

21. "YOU HAVE A MIND FOR DETAIL."

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Details make a big difference at work, whether you're writing a big report or a thank you email. Sometimes the details that make the biggest impact on a project are hard to notice on their own. See if you can spot the smart, subtle details the next time you're evaluating your coworker's work, and tell them if you're impressed by what you find.

22. "YOU'RE ON MY WAVELENGTH."

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It may not always top lists of most valuable skills to take into the workplace, but empathy can do wonders for office culture. When team members practice empathy and really make an effort to understand the people they work with, they make everyone's job easier. This is one skill that definitely deserves recognition.

23. "THANKS FOR BEING SO RELIABLE."

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No matter what you do for work, it's impossible to do your job entirely on your own. Reliable coworkers you can depend on for support, guidance, and inspiration are a priceless resource. If they make the effort to show up and work hard consistently, the least you can do is show them you appreciate it.

24. "YOU'RE A REAL TEAM PLAYER."

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In order to succeed as a team, your colleagues need to have the right attitude. Maybe there's one person on your team who sets a good example for the rest of you: They know exactly when to step back and listen to other people's ideas and when to come forward with their own. Sometimes being a good team player means swallowing your pride to do what's best for the group, and that's behavior worth celebrating.

25. "YOU GIVE GREAT ADVICE."

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At some point in your career, you've likely relied on a more experienced coworker for advice. Without mentors, many of the world's most successful people wouldn't be where they are today. Never be ashamed to ask for guidance, and once you receive it, make sure to show your gratitude.

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