How Can You Get Better at Remembering Names?


“Most people are bad at remembering names,” says Joshua Foer, author of Moonwalking with Einstein: The Art and Science of Remembering Everything. Being “good” at remembering names is a matter of consciously investing a little time and attention. “The short answer is that [being bad at remembering names] is more an excuse,” says Richard Jackson Harris, professor of psychological sciences at Kansas State University. “But [remembering names] tends to be a difficult thing to do.”

In both social and professional settings, this type of simple name-dropping carries weight. “People feel appreciated when you call them by name,” Harris says. “It shows, ‘Oh, so and so has taken a little interest in me.’” In the workplace, this is especially valuable. “A new employee who learns everyone’s name quickly impresses people and can show he or she wants to be a good employee.”

How can you become better at committing a name-face association to memory? Here are some basic but effective tips and tricks to the art.

Pay attention.

First off, paying attention right when you are introduced to someone is key. What often happens, whether at a party or elsewhere, is that people are not fully focused on the introduction and easily miss the name, Harris says. “The main reason [we don’t remember names] is we don’t invest enough in encoding the name when we first hear it,” Foer says. “We are thinking about something clever to say back, so we never encode it properly.” Be attentive to link the name with the face right from the beginning.

Identify something different.

Find a defining characteristic to associate with someone’s name and face. Perhaps the person is tall or has red hair. Anything that sets someone a bit apart from others and is connected to your memory of that person helps with recall, Harris says.

Create a visual.

Foer says one of the most effective memorization tools is to create a visual image. His example: If you meet a “Bill” who has a large nose, you could create a mental snapshot of his nose as a duck’s bill. “That technique forces you to spend a little bit of time investing mental energy into making that association,” he says. “Investing energy is what makes information memorable.”

Repeat the name.

One of the oldest tricks, Foer says, is to use the person’s name in conversation right after an introduction. “If you don’t repeat something you’re not likely to hold onto it forever,” he says.

Take time to study.

It does take time to memorize names and faces, Harris says. At the start of every semester, Harris sits down between classes with a roster of his students and methodically goes through the names until he feels like they are comfortably committed to memory. He recommends new employees on the job take the same approach.

Don’t be afraid to ask.

Perhaps you didn’t catch someone’s name because it was loud when you were introduced or the person has an unusual name. People often shy away from asking for someone to repeat a name or help with pronunciation. “I’ve found most people would rather have you ask them to help you pronounce their name correctly or to repeat it than just not say it at all,” Harris says. Even a memory champion like Foer admits to forgetting things from time to time. 

Do 'Close Door' Buttons in Elevators Actually Do Anything?

When you’re running late for work, one small comfort is finding an empty elevator waiting for you at your office building. You scurry inside, and since no one else is waiting to enter, you jab the 'close door' button. The doors comply, the elevator starts moving, and you breathe a sigh of relief.

This is a familiar scenario for many, but it’s also a big fat lie. That’s because most of the door-close buttons in U.S. elevators don’t actually work. In fact, they’re programmed that way.

But before you get ready to send off a strongly worded email to your office building’s elevator manufacturer, you may want to hear why this is the case. When the Americans With Disabilities Act was first passed in 1990, certain requirements for elevators were outlined, such as the installation of raised buttons, braille signs, and audible signals.

The act ensured that someone with a disability would have enough time to get inside, stipulating that elevator doors must remain fully open for at least three seconds and thereby preventing the button from cutting that time short. Some elevator manufacturers took it one step further by deactivating the button entirely.

Since the life span of an elevator is about 25 years and the Disabilities Act has been around for 28 years, it’s safe to assume that most of the elevators in operation today do not have a functioning 'close door' button, The New York Times reports. Only firefighters are able to close elevator doors manually through the use of a key.

It's important to note that there are exceptions to this rule, though. As the New York Daily News noted, New York City elevators are required by law to have working 'close door' buttons, even though some operate on a long delay (so long, in fact, that it calls the button's usefulness into question).

However, you’re in luck if you’re taking a lift (which, of course, is British for “elevator”). 'Close door' buttons are fully functional in most elevators in the UK, according to The Telegraph. A spokesman for the Lift and Escalator Industry Association told the newspaper that not all elevators have the button, but when they’re present, they do work. Again, the time it takes for the doors to shut after pressing the button varies from lift to lift.

While U.S. elevator manufacturers have a seemingly good reason for disabling the 'close door' button, some may question the point of propagating the myth and installing a button that serves no purpose in the first place. In response, some would argue that placebo buttons serve an important psychological function in society.

"Perceived control is very important," Harvard psychologist Ellen J. Langer told The New York Times. "It diminishes stress and promotes well-being."

That’s right: By believing that you’re in control of your fate—or at least how quickly you can make it up to the sixth floor—you’re better off. It doesn’t end with elevators, either. Buttons placed at city crosswalks are often disabled, and the thermostats in many office buildings are rigged so that the temperature can’t be altered (even if the numbers appear to change).

Some might swear up and down that elevator 'close door' buttons work, but this, too, could be your brain deceiving you. As author David McRaney wrote in an essay: “If you happen to find yourself pressing a nonfunctional close-door button, and later the doors close, you’ll probably never notice because a little spurt of happiness will cascade through your brain once you see what you believe is a response to your action. Your behavior was just reinforced. You will keep pressing the button in the future.”

According to The New Yorker, these buttons are designed to alleviate some of the subconscious anxiety that comes from stepping inside a tiny box that's hoisted up some 20 or 40 or 80 floors by a cable: “Elevator design is rooted in deception—to disguise not only the bare fact of the box hanging by ropes but also the tethering of tenants to a system over which they have no command."

So now you know: Next time you’re running late to work, take comfort in the fact that those few extra seconds you would’ve saved by pressing a functioning 'close door' button aren’t worth all that much in the long run.

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What’s the Difference Between Prison and Jail?

Many people use the terms jail and prison interchangeably, and while both terms refer to areas where people are held, there's a substantial difference between the two methods of incarceration. Where a person who is accused of a crime is held, and for how long, is a factor in determining the difference between the two—and whether a person is held in a jail or a prison is largely determined by the severity of the crime they have committed.

A jail (or, for our British friends, a gaol) refers to a small, temporary holding facility—run by local governments and supervised by county sheriff departments—that is designed to detain recently arrested people who have committed a minor offense or misdemeanor. A person can also be held in jail for an extended period of time if the sentence for their offense is less than a year. There are currently 3163 local jail facilities in the United States.

A jail is different from the similarly temporary “lockup”—sort of like “pre-jail”—which is located in local police departments and holds offenders unable to post bail, people arrested for public drunkenness who are kept until they are sober, or, most importantly, offenders waiting to be processed into the jail system.

A prison, on the other hand, is usually a large state- or federal-run facility meant to house people convicted of a serious crime or felony, and whose sentences for those crimes surpass 365 days. A prison could also be called a “penitentiary,” among other names.

To be put in a state prison, a person must be convicted of breaking a state law. To be put in a federal prison, a person must be convicted of breaking federal law. Basic amenities in a prison are more extensive than in a jail because, obviously, an inmate is likely to spend more than a year of his or her life confined inside a prison. As of 2012, there were 4575 operating prisons in the U.S.—the most in the world. The country with the second highest number of operating prisons is Russia, which has just 1029 facilities.

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