When you’re running late for work, one small comfort is finding an empty elevator waiting for you at your office building. You scurry inside, and since no one else is waiting to enter, you jab the 'close door' button. The doors comply, the elevator starts moving, and you breathe a sigh of relief.
This is a familiar scenario for many, but it’s also a big fat lie. That’s because most of the door-close buttons in U.S. elevators don’t actually work. In fact, they’re programmed that way.
But before you get ready to send off a strongly worded email to your office building’s elevator manufacturer, you may want to hear why this is the case. When the Americans With Disabilities Act was first passed in 1990, certain requirements for elevators were outlined, such as the installation of raised buttons, braille signs, and audible signals.
The act ensured that someone with a disability would have enough time to get inside, stipulating that elevator doors must remain fully open for at least three seconds and thereby preventing the button from cutting that time short. Some elevator manufacturers took it one step further by deactivating the button entirely.
Since the life span of an elevator is about 25 years and the Disabilities Act has been around for 28 years, it’s safe to assume that most of the elevators in operation today do not have a functioning 'close door' button, The New York Times reports. Only firefighters are able to close elevator doors manually through the use of a key.
It's important to note that there are exceptions to this rule, though. As the New York Daily News noted, New York City elevators are required by law to have working 'close door' buttons, even though some operate on a long delay (so long, in fact, that it calls the button's usefulness into question).
However, you’re in luck if you’re taking a lift (which, of course, is British for “elevator”). 'Close door' buttons are fully functional in most elevators in the UK, according to The Telegraph. A spokesman for the Lift and Escalator Industry Association told the newspaper that not all elevators have the button, but when they’re present, they do work. Again, the time it takes for the doors to shut after pressing the button varies from lift to lift.
While U.S. elevator manufacturers have a seemingly good reason for disabling the 'close door' button, some may question the point of propagating the myth and installing a button that serves no purpose in the first place. In response, some would argue that placebo buttons serve an important psychological function in society.
"Perceived control is very important," Harvard psychologist Ellen J. Langer told The New York Times. "It diminishes stress and promotes well-being."
That’s right: By believing that you’re in control of your fate—or at least how quickly you can make it up to the sixth floor—you’re better off. It doesn’t end with elevators, either. Buttons placed at city crosswalks are often disabled, and the thermostats in many office buildings are rigged so that the temperature can’t be altered (even if the numbers appear to change).
Some might swear up and down that elevator 'close door' buttons work, but this, too, could be your brain deceiving you. As author David McRaney wrote in an essay: “If you happen to find yourself pressing a nonfunctional close-door button, and later the doors close, you’ll probably never notice because a little spurt of happiness will cascade through your brain once you see what you believe is a response to your action. Your behavior was just reinforced. You will keep pressing the button in the future.”
According to The New Yorker, these buttons are designed to alleviate some of the subconscious anxiety that comes from stepping inside a tiny box that's hoisted up some 20 or 40 or 80 floors by a cable: “Elevator design is rooted in deception—to disguise not only the bare fact of the box hanging by ropes but also the tethering of tenants to a system over which they have no command."
So now you know: Next time you’re running late to work, take comfort in the fact that those few extra seconds you would’ve saved by pressing a functioning 'close door' button aren’t worth all that much in the long run.
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