When Did the Do Not Call List Stop Working?

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There was once a time when picking up a call from an unfamiliar number didn’t guarantee you’d be talking to a robot. For several years following its introduction in 2003, the Do Not Call list successfully sheltered individuals from unwanted calls about gym memberships and cheap travel packages. Companies respected the list, and if they didn’t, they faced legal ramifications.

Then, at the turn of the decade, something changed. Telemarketing scams began trickling through the cracks, and today the Do Not Call list is about as effective as a free cruise offered over the phone is free.

So what happened? It may not be evident to current members, but the National Do Not Call Registry does work—with some numbers, at least. According to the Do-Not-Call Implementation Act, telemarketers (excluding surveyors, politicians, and charities) can be fined up to $40,000 for ignoring the list. So when it comes to calls from legitimate, law-abiding businesses within the U.S., the Do Not Call list is a useful barrier. Problems arise when callers never intend to follow the law in the first place.

Around 2010, the same time the internet made international calls a lot less expensive, phone scammers began relocating outside the U.S. Whether they’re calling from India or Jamaica, voice over internet protocol technology makes spamming numbers with prerecorded messages cheap and easy. Another trick, known as "call spoofing," allows frauds to input fake caller IDs to make it seem like they’re calling from within the country. Some telemarketers even go so far as to call from the recipient’s home area code, leading the person on the receiving end to think it’s someone they know.

“It’s difficult to identify who’s actually placing the call because of the call spoofing,” Maureen Mahoney, a public policy fellow for Consumers Union’s End Robocalls campaign, tells Mental Floss. “So that also makes it difficult to track these people down.” Even when authorities do catch up to operations working in foreign countries, most of the money scammed from consumers has already been spent. It’s no wonder that the U.S. loses billions of dollars to scam calls each year.

Phone owners are well aware of the problem. “We actually sent out an email to our list asking what’s one of the issues you’re most concerned about, and overwhelmingly the response was robocalls,” Mahoney says. Consumers Union took action by launching their campaign to end robocalls in 2015. Instead of going after lawmakers, who often receive the brunt of the public’s blame, the initiative targets phone companies. A petition on the organization's website calls on phone company CEOs to “provide free tools to block unwanted robocalls before they reach my phone.”

“We really believe that the phone companies are in the best position to address the problem,” Mahoney says. “They’re the ones with the best engineers and the technology and the know-how.” Some industry leaders have taken steps to tackle the issue. Time Warner customers have the option to sign up for Nomorobo, a service that blocks illegal robocalls, for free. AT&T made a similar option available for select devices in December, and T-Mobile rolled out a robocall-blocking feature of its own in April. But there are still many companies that have no such resources available, or only offer them at an additional cost.

If electing to block robocalls through your service provider is impossible or impractical for you, there are other ways to protect yourself. When an unknown number lights up your screen, don’t pick up. Sometimes a “hello?” is all the information telemarketers need to confirm you’re a living human being who is worth calling again. If you do decide to answer, don’t be afraid to hang up as soon as things start feeling fishy. Staying on the phone gives scammers more opportunities to squeeze information from you, so even asking to be taken off their list is more trouble than it’s worth.

One of the most notorious scams to look out for today is the IRS phone scam. To trick their victims, callers (sometimes calling from a bogus Washington D.C. area code) will say they work for the IRS and demand to be paid immediately. Americans have been cheated out of tens of millions of dollars as a result of this scheme.

Mahoney also warns consumers to be wary of calls claiming to come from card services (“We can offer you a lower interest rate!”), tech support (“We can fix your computer!”), and even your phone company (“You need to pay your bills! Could we have your card information?”). Even if you suspect the call's legitimate, it's always best to end the conversation and call back using a number you trust. “If someone’s asking for your personal or financial information, hang up the phone right away,” Mahoney says. “Report it to the FCC.” You can contact the Federal Communications Commission with your complaints here.

We already know that the Do Not Call Registry alone isn’t enough to keep telemarketers at bay, but it doesn’t hurt to keep your name on the list—even if all it does is cut down the amount of robo-harassment you receive each week by a call or two.

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Why Do We Eat Candy on Halloween?

Jupiterimages/iStock via Getty Images
Jupiterimages/iStock via Getty Images

On October 31, hordes of children armed with Jack-o'-lantern-shaped buckets and pillow cases will take to the streets in search of sugar. Trick-or-treating for candy is synonymous with Halloween, but the tradition had to go through a centuries-long evolution to arrive at the place it is today. So how did the holiday become an opportunity for kids to get free sweets? You can blame pagans, Catholics, and candy companies.

Historians agree that a Celtic autumn festival called Samhain was the precursor to modern Halloween. Samhain was a time to celebrate the last harvest of the year and the approach of the winter season. It was also a festival for honoring the dead. One way Celtics may have appeased the spirits they believed still walked the Earth was by leaving treats on their doorsteps.

When Catholics infiltrated Ireland in the 1st century CE, they rebranded many pagan holidays to fit their religion. November 1 became the “feasts of All Saints and All Souls," and the day before it was dubbed "All-Hallows'-Eve." The new holidays looked a lot different from the original Celtic festival, but many traditions stuck around, including the practice of honoring the dead with food. The food of choice for Christians became "soul cakes," small pastries usually baked with expensive ingredients and spices like currants and saffron.

Instead of leaving them outside for passing ghosts, soul cakes were distributed to beggars who went door-to-door promising to pray for souls of the deceased in exchange for something to eat. Sometimes they wore costumes to honor the saints—something pagans originally did to avoid being harassed by evil spirits. The ritual, known as souling, is believed to have planted the seeds for modern-day trick-or-treating.

Souling didn't survive the holiday's migration from Europe to the United States. In America, the first Halloween celebrations were a way to mark the end-of-year harvest season, and the food that was served mainly consisted of homemade seasonal treats like caramel apples and mixed nuts. There were no soul cakes—or candies, for that matter—to be found.

It wasn't until the 1950s that trick-or-treating gained popularity in the U.S. Following the Great Depression and World War II, the suburbs were booming, and people were looking for excuses to have fun and get to know their neighbors. The old practice of souling was resurrected and made into an excuse for kids to dress up in costumes and roam their neighborhoods. Common trick-or-treat offerings included nuts, coins, and homemade baked goods ("treats" that most kids would turn their noses up at today).

That changed when the candy companies got their hands on the holiday. They had already convinced consumers that they needed candy on Christmas and Easter, and they were looking for an equally lucrative opportunity to market candy in the fall. The new practice of trick-or-treating was almost too good to be true. Manufacturers downsized candies into smaller, bite-sized packages and began marketing them as treats for Halloween. Adults were grateful to have a convenient alternative to baking, kids loved the sweet treats, and the candy companies made billions.

Today, it's hard to imagine Halloween without Skittles, chocolate bars, and the perennial candy corn debates. But when you're digging through a bag or bowl of Halloween candy this October, remember that you could have been having eating soul cakes instead.

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What's the Difference Between Cement and Concrete?

Vladimir Kokorin/iStock via Getty Images
Vladimir Kokorin/iStock via Getty Images

Picture yourself walking down a city block. The sidewalk you follow may be obscured by shuffling feet and discarded gum, but it’s clearly made from something hard, smooth, and gray. What may be less clear is the proper name for that material: Is it concrete or cement? Is there even a real difference between the two words?

Though they’re often used interchangeably, concrete and cement describe different yet related elements of the blocks, flooring, and walls that make up many everyday structures. In simple terms, concrete is the name of the gray, gritty building material used in construction, and cement is an ingredient used in concrete.

Cement is a dry powder mixture that looks much different from the wet stuff poured out of so-called cement trucks. It’s made from minerals that have been crushed up and mixed together. Exactly what kind of minerals it’s made from varies: Limestone and clay are commonly used today, but anything from seashells to volcanic ash is suitable. After the ingredients are mixed together the first time, they’re fired in a kiln at 2642°F to form strong new compounds, then cooled, crushed, and combined again.

Cement
Cement
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This mixture is useless on its own. Before it’s ready to be used in construction projects, the cement must be mixed with water and an aggregate, such as sand, to form a moldable paste. This substance is known as concrete. It fills whatever mold it’s poured into and quickly hardens into a solid, rock-like form, which is partly why it’s become the most widely-used building material on Earth.

So whether you’re etching your initials into a wet sidewalk slab, power-hosing your back patio, or admiring some Brutalist architecture, you’re dealing with concrete. But if you ever happen to be handling a chalky gray powder that hasn’t been mixed with water, cement is the correct label to use.

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