CLOSE

10 Famous Disembodied Voices

You know the voices, but who are the real people behind them? Meet 10 of the most famous disembodied voices ever recorded.

1. Amtrak's "Julie"

Believe it or not, the famous Amtrak Julie, who debuted in 2001, is actually named Julie... Julie Stinneford of Boston, MA, that is, who won the role after an extensive audition process. She's so lifelike, oftentimes riders say they didn't immediately realize Amtrak's Julie is a computer program. All those informal expressions, like when she says, "Great!" or "Got it!" -- those were recorded on purpose after Amtrak conducted a survey and learned that most people prefer their automated operators on the colloquial side (as opposed to live operators, who people seem to prefer on the formal side... go figure). In handling about a quarter of Amtrak's annual call volume Julie has saved railroad tens of millions.

Julie has become such a hit that NPR once set her up on a computerized Valentines date with Tom, Mr. Customer Service for United Airlines. Sadly, the romantic conversation derailed when the real voices behind the computer personalities started arguing which was the best mode of transportation: plane or train.

Here's an impromptu recording I made of Julie. While the voice-recognition is mostly there, she still had a hard time figuring out my juvenile sense of humor.

2. The London Underground's "Mind The Gap" Lady

Photo 146"Mind the gap" has become as iconic to London as double-decker buses or the London Bridge. For those who aren't familiar with it, the gap is the space between the subway car and the platform. Emma Clarke, one of the more famous voices of the Tube, as it's sometimes called, recorded her first announcements for the Underground in 1999. Clarke, of Altrincham, Cheshire, was born in 1970 and is a married mother of two. Besides her freelance voiceover work, she's also an accomplished writer who has penned shows for the BBC. She's also a regular contributor to BBC's 5Live.

Mind the Sack! It's widely believed that Clarke was terminated from a job at the London Underground in 2007 after posting spoof messages on her Web site. But that isn't what happened. Clarke was misquoted in the press as saying she never used the London Underground and hated tube trains; as a result a spokesman from LU told reporters that Ms. Clarke's contract was experiencing "severe delays." Cue global media frenzy. Today, Clarke's voice is still used on the London Underground and she continues to work as a freelance voiceover, writer and broadcaster. She has never been an employee of London Underground. Ever. And she does use and love tube trains. Fact. You can hear some of the funnier spoofs she recorded here.

We tracked her down recently and had her record a special "Mind the Gap" just for us!

3. Ms. "AT&T"

Picture 1The phrase "AT&T" has made Pat Fleet's voice one of the most famous and recognizable in the country. Since 1981, she's recorded tens of thousands of phone messages for various phone companies including AT&T, Verizon, and Bell Systems. Born Patricia Curry on September 11, 1943 in Dayton, Ohio, Fleet first recorded messages for the Bell System's Automated Coin Toll System. In the late "˜80s, customer surveys showed that of all AT&T's voices, Fleet's was the one people preferred most, so she landed the gig recording her most famous phrase, "AT&T," which is the company's signature sound. (You can hear it below.)

Hold the phone! In her own house, Fleet's husband recorded the outgoing message on the family's answering machine, naturally.

4. Mr. "In a world where"¦"

don-lafontaineHe had nicknames like V.O.G. (Voice of God) and "Thunder Throat." He projected the image of a giant man, despite being only 5'8 ½. His voice was one of the most recognizable and beloved movie trailer voices of all-time... the one everyone else still imitates...

Don LaFontaine was born in Duluth, Minnesota on August 26, 1940. "The King of Voiceovers" was famous for trailers that began "In a world where"¦." So famous, he spoofed himself on a Geico commercial shortly before his death a couple years ago. He provided voiceovers for more than 5,000 movie and videogame trailers, commercials and promotions during his 33-year career. At his peak, he was doing as many as 60 promotions per week, and sometimes as many as 35 in a single day right out of his own home recording studio.

Here's one of our favorites:

5. Ms. GPS

Karen_JacobsenThough first a singer, Karen Jacobsen is known best for giving driving directions. She is the voice of GPS. Born in Mackay, Australia, she now resides in New York. When the Global Positioning System needed a voice in 2005, they decided the most desirable candidate would be an Australian now living in the Northeastern United States. Jacobsen won the audition and her voice guides drivers the world over. To create the computerized speech system, Jacobsen had to record 50 hours of script to get every possible combination of syllables. Then, the behind-the-scenes tech wizards cut it all up to work in their computer program.

The Right Direction: Recently, she started To Zambia with Love, to help cildren living in poverty.

6. Mr. Moviephone

Russ_LeathermanRuss Leatherman was born in 1962 and helped to found Moviephone in 1989. A decade later, in 1999, Moviephone was purchased by AOL. Leatherman's voice has become famous and his reviews are featured weekly on CNN, MSNBC, and Fox News Channel as well as radio staions coast to coast. Being a pop icon always leads to parody; as the saying goes, imitation is the highest form of flattery, and Russ Leatherman should surely be flattered. His iconic "Hello and welcome to Moviephone!" has been parodied on shows such as Saturday Night Live, The Simpsons, and who can forget the classic "Why don't you just tell me what movie you want to see?" from Seinfeld.

In case you forgot what the original sounds like:

7. Mr. BT Speaking Clock

brian_cobby_1985Brian Cobby, who began his career as a telephone exchange worker, was selected from more than 5,000 British Telephone employees to be the voice of BT's famous speaking clock. He went on to beat out the other 11 finalist who were all female, to become the first and, to date, only male voice of the BT speaking clock. In case you're not familiar with the service, in the United Kingdom, the speaking clock can be reached by dialing 123 on a BT phone line. It's automated, of course, but back in the day there were actual people sitting in windowless rooms answering the phone and relaying the time.

Cobby was born on October 12, 1929. He was the voice of the clock for more than 22 years, before finally being replaced in 2007 by Sara Mendes da Costa. Here's a recording of Cobby's speaking clock:

8. Mr. "You've Got Mail!"

elwood-edwards-voice-aol-709885During the reign of AOL, "You've Got Mail!" - the three words that revolutionized e-mail and even inspired a movie, was heard more than 27 million times a day (more than 18,000 times a minute). Though AOL eventually went on to get famous folk to record the catch-phrase, the original was voiced by Elwood Edwards, who also did AOL's "Welcome," "File's done," and "Goodbye."

But how did he land the job in the first place? Well, in 1989, his wife was working in customer service for Quantum Computer Services. Quantum had an online service called Q-Link. One day, she overheard the company's CEO, Steve Case -- yes, the guy who went on to launch AOL -- telling someone how he wanted to incorporate a real person's voice into the service. She barked, "Hey, you ought to try Elwood." It made sense, seeing as her husband had spent his long career in local radio and TV. So he spoke those original four phrases into a cassette tape and was soon on his way to becoming a disembodied voice legend.

You've Got to be kidding: In an interview, his wife once remarked: "A few times, when he's been taking a nap, I've logged onto AOL - and he's woken himself up!"

Here's the original, kicking it old-school, AOL 1.0:

9. Ms. BT

PatPat Whymark, the voice of BT Telephone services (as well as the NHS Swine Flu Hotline), began her career studying acting at Royal Welsh Collage of Music and Drama. In addition to providing voiceovers for numerous commercials, films, and BBC documentaries, Whymark helped to found the Eastern Angels Theatre Company where she composed music for several plays. Whymark now works solely as a voiceover artist for Voice-Prompt.

10. Ms. Voicemail

kenleyOn top of being a best selling-author, consultant, and media personality, Dr. Joan Kenley is also known as the "voice of voicemail." She has recorded voicemail messages for Nortel, Pacific Bell, Verizon, and Sprint voicemail systems. She's a talk show host and a psychologist, and involved in all sorts of squishy New Age sounding things: She's a core member of The Millionth Circle, an international, grass-roots, volunteer movement comprised of women who believe that gathering in circles is a powerful way to create positive change in world consciousness.

D'oh! yeah: she's also the "telephone lady" on a few episodes of The Simpsons.

nextArticle.image_alt|e
iStock
arrow
technology
Trash Talk: 7 Ways to Recycle Your Tech Gadgets
iStock
iStock

Our tech gadgets’ lifespans are short. New smartphone models come out at least once a year, and it’s easy to want the latest and greatest computer, gaming console, or 4K TV—without considering what happens to our used devices.

The Environmental Protection Agency estimates that Americans generated nearly 3.4 million tons of consumer electronics waste in 2014 [PDF] and that only around 40 percent of that waste was recycled—the rest went to landfills or incinerators. The U.S. is also a top destination for e-waste from other countries [PDF]—and in turn, we export much of our e-waste to places like China and India. However, more manufacturers and recycling companies are now taking steps to ensure the e-waste they collect is handled responsibly.

To do your part, don’t simply dump the old model in the trash—use one of these methods to resell or recycle.

1. DROP IT OFF AT A RETAIL STORE.

man returns electronics at a store
iStock

Home and office suppliers often have in-store recycling programs that offer cash back or trade-in options. For instance, Best Buy accepts everything from appliances to car GPS units. (Not all products are accepted, though, so check before you go.) Staples offers trades on phones and tablets and will also take most other electronics, from fax machines to shredders, for recycling. Take your rechargeable batteries and cell phones to Lowes.

2. HOST AN ELECTRONICS DRIVE.

pile of electronics
iStock

Work with your employer or a group to put on a tech recycling event. It’s easy enough for people to bring in old TVs, audio equipment, and laptops. Then, you can collect all the items over the course of a few days or weeks and recycle them in bulk with a local organization. A good place to start: the EPA's list of certified electronics recyclers.

3. TRADE IT IN.

Several sites allow you to swap used electronics for cash. These companies refurbish, resell, or recycle old devices. To get started, enter your device’s details to receive a quote, then ship it in using a prepaid label and get money via PayPal, check, or gift card. Amazon’s Trade-In service accepts phones, tablets, speakers, and gaming equipment, provided the items are in good condition; Gazelle takes smartphones, tablets, and Apple computers; and NextWorth buys back tablets, smartphones, and wearables.

4. DOWNLOAD LETGO OR GONE.

Of course, there’s an app for that. Letgo is a free mobile marketplace for a variety of goods, including electronics, and all you have to do is take a picture of your old computer or TV, upload it, and then communicate with potential buyers within the app. Gone deals specifically with used tech, and the app does all the work, including pricing and generating shipping labels, for you—which means you don’t have to limit your sale options to your local area or meet strangers face to face.

5. SELL IT ON CRAIGSLIST, FACEBOOK, OR EBAY.

laptop showing ebay website
iStock

Go old-school: List your old electronics on Craigslist, Facebook’s Marketplace, eBay, or your local classifieds. It’s not uncommon to find people who buy and refurbish gadgets for resale or to repurpose parts—or parents looking for a cheap used iPhone or laptop for their child. This way, you can negotiate the sale price and get cash on the spot. While there’s no guarantee that the buyer will dispose of your old phone or tablet responsibly once they’re done with it, selling does give the device a second (or third) life and hopefully will replace the purchase of a new product.

6. DONATE IT.

pile of electronics
iStock

While a new phone or gaming console seems like a no-brainer to some, there are many who can’t afford to purchase tech gadgets at all—new or used. If you aren’t able to find a recycling or donation center locally, consider one of these mail-in donation options:

Computers and peripherals: Goodwill has a partnership with Dell called Dell Reconnect. The program takes old computers—and anything you can connect to them, from keyboards to scanners—and refurbishes them for resale. Any parts that can’t be fixed are recycled. The National Cristina Foundation connects consumers to local nonprofits that need computers, and the World Computer Exchange accepts most computer equipment through a local chapter or by mail.

Cell phones: Several organizations collect old cell phones to refurbish, re-sell, and recycle in bulk and then use the funds to support their programming. The National Coalition for Domestic Violence will provide a prepaid shipping label for your phone, laptop, or gaming system, as will Lifecell —the latter purchases Lifestraws for those who lack access to clean water. Cell Phones for Soldiers takes gently used phones to provide communication services to troops and veterans.

Gaming gear: AbleGamers, which provides accessible gaming technology to people with disabilities, accepts donations of used consoles and games via mail. Gamers Outreach and Charity Nerds will take your donated gaming equipment to children who are hospitalized.

7. SEND IT BACK TO THE MANUFACTURER.

packages
iStock

Many companies, including Apple, Dell, HP, and IBM, offer branded recycling programs, which means they’ll take back used devices, recycle them responsibly, and often give you a gift card or a credit towards the purchase of a new device. Take your Apple products to your nearest store or create a prepaid shipping label online. IBM facilitates shipping of its branded products to preferred recyclers in certain states. Because Dell’s recycling program is in partnership with Goodwill, their take-backs aren’t limited to branded devices.

nextArticle.image_alt|e
iStock
arrow
Live Smarter
The Google Docs Audio Hack You Might Not Know About
iStock
iStock

To the uninitiated, Google Docs may take some warming up to. But although it may seem like any other word processor, Docs offers its fair share of nifty features that can make your life a whole lot easier. The only problem is that few people seem to know about them.

The Voice Typing function is one such example. As Quartz discovered, this tool can be used to drastically cut down on the time it takes to transcribe an interview or audio recording—a feature that professionals from many fields could benefit from. Voice Typing might also be useful to those who prefer to dictate what they want to write, as well as those with impairments that prevent them from typing.

Whatever the case may be, it's extremely easy to use. Just open a blank document, click on "tools" at the top, and then select "voice typing." A microphone icon will pop up, allowing you to choose your language. After you've done that, simply click the icon when you're ready to start speaking!

Unfortunately, it's unable to pick up an audio recording played through speakers, so you'll need to grab a pair of headphones, plug them into your phone or voice recorder, and dictate what's said as you listen along. Still, this eliminates the hassle of having to pause and rewind in order to let your fingers catch up to the audio—unless you're the champion of a speed typing contest, in which case you probably don't need this tutorial.

According to Quartz, the transcription is "shockingly" accurate, even getting the spelling of last names right. For a how-to guide on the Voice Typing tool, check out Quartz's video below.

[h/t Quartz]

SECTIONS

arrow
LIVE SMARTER
More from mental floss studios